Equinox Fitness Reviews

Updated July 26, 2015
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2.9
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Recommend to a friend
Approve of CEO
Equinox Fitness President Sarah Robb O'Hagan
Sarah Robb O'Hagan
57 Ratings

Pros
  • Free gym membership, cool coworkers (in 51 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%) (in 23 reviews)

Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work (in 14 reviews)

  • You work long hours and get paid nothing (in 16 reviews)

More Pros and Cons

300 Employee Reviews

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  1. Corporate Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High energy fast growing company provides job security if you are doing your job. Free gym membership. Flexibility

    Cons

    Pay is on the low side. Upward progression can be slow depending on your titel


  2. use for the gym

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    free membership! management was great, fun atmosphere, the group fitness classes were top notch locker rooms were like a five star hotel

    Cons

    not a lot of hours available, the members were sometimes a nightmare to work for, very corporate about everything, kids club sucked

    Advice to Management

    allow for more hours, longer shifts, provide more training for new staff members, and allow for more growth oportunities


  3. Great Teams, Poor Corporate Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Advisor in Palo Alto, CA
    Current Employee - Membership Advisor in Palo Alto, CA

    I have been working at Equinox Fitness full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful teams. Some of the best, most fun people I've ever worked with. The gym is pristine and amazing. Great that you get a complimentary membership and you get to meet some of best people who are so into fitness.

    Cons

    The company does not pay nearly enough for the amount of stress and the workload. Goals are too aggressive and you are pushing so hard just to scrape by. If you find success, your goals will be even harder the next time around.

    Advice to Management

    Make sales goals more realistic. Allow your membership advisors to flourish and grow while having fun and finding success. Otherwise, they will burn out and leave with a bad taste in their mouth and the turnover will continue to be high in this position.


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  5. Personal Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Education. The company emphasizes quality training. It's so crucial as a personal trainer. If you perform well - keep up with your own sales, train a lot (including nights and weekends) - you get bonuses per pay period and benefits.

    Cons

    Floor hours. Random hours. Very competitive environment. Hours of no actual sessions and trying to solicit members for fitness assessments. Most trainers starting out in the business won't get bonuses until having some tenure (I've heard of 2+ years with no consistency) with consistent clients and sales coming in.

    Advice to Management

    Take care of the promising talent under your supervision. The more talent, the more quality.


  6. Front desk associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in New York, NY
    Current Employee - Front Desk in New York, NY

    I have been working at Equinox Fitness full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great company. The environment is fun and exciting

    Cons

    They Do Not Pay Enough


  7. A great gig, as far as retail goes!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - The Shop Sales Associate in Los Angeles, CA
    Current Employee - The Shop Sales Associate in Los Angeles, CA

    I have been working at Equinox Fitness part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I worked in retail for several years before joining the Equinox family, and I'm very happy with it. I've honestly experienced some of the worst of retail, so I can definitely appreciate how good I have it at Equinox. Let me break it down: -No crazy hours. I used to work at a giant corporate mall store and would have extremely taxing shifts that went from 5pm to 2am - for the same pay I get at Equinox. The Shop at Equinox is very manageable in terms of workload. -Management is driven and organized, but not micromanaging. They are understanding and laid back, but not incompetent. Hard work and achieved goals are recognized. -Coworkers in general are all very nice people - Equinox has a great culture to it. -This is one of the biggest pros for working at Equinox: free gym membership! As an employee, you can get access to any club that isn't an executive location. -Various discounts - 40% off of shop merchandise, 40% off of personal training/Pilates, 40% off of spa treatments, and 10-15% off of Earth Bar's food/drinks. -Schedule is given out an entire month in advance, which is very appreciated. Many other service jobs will give you your schedule a mere week before, which makes it so hard to have a good work/life balance and plan things. Not the case here! -Well respected brand and company. You can take pride in where you work.

    Cons

    -The pay - they start you off at $9, which is really hard to live off of. Coupled with a general lack of shifts (you'll likely work an absolute max of 14 hours a week), it's tough. If you are living at home or a student, however, it's very manageable. -Sometimes the sales goals set are unrealistic and can be stressful. -Getting a shift covered can be very difficult at times, due to a lack of coworkers (I have 3). Plan accordingly, and try not to get sick! That's basically it...overall, Equinox is a great place to work retail.


  8. Company priority is making money, not about encouraging fitness

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness part-time (More than a year)

    Pros

    Complimentary memberships Discounts at spa and shop

    Cons

    Low pay, inflexible hours/short hours, no benefits Management at all levels in completely phony

    Advice to Management

    Listen to your employees, respect club members and staff, stop being so cheap.


  9. Personal Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Chicago, IL
    Former Employee - Personal Trainer in Chicago, IL

    I worked at Equinox Fitness (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Sexy people to look at when working. Trainers are easy to sleep with

    Cons

    They assign leads based off of assumptions and who kisses sales teams butts. If you are not a salesman you can not succeed at this company and will make double at FFC

    Advice to Management

    Give all the leads to your best people. Reduce team size in half.


  10. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager On Duty (Front Desk Associate) in Greenwich, CT
    Former Employee - Manager On Duty (Front Desk Associate) in Greenwich, CT

    I worked at Equinox Fitness full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to refine communication skill Great employees Great place to network

    Cons

    Poor pay High Employee turnover rate Not easy to move up in the company

    Advice to Management

    Corporate brand sometimes limits the potential success a branch can achieve


  11. Personal Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Los Angeles, CA
    Former Employee - Personal Trainer in Los Angeles, CA

    I worked at Equinox Fitness

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Education is second to none. Great facilities; possibly the best in the industry. If you make it to full time the compensation can be well worth it; you will love your job, and be in great shape.

    Cons

    IF you make it to full time. One out of four people hired (onboarding) stay longer than a year. It is very difficult to sustain a minimum of 20 sessions a week. Even if you make it to full time, in order to get your bonuses you must sustain the 20 session minimum. They give you leads, but not enough to depend on, you have to work the floor and prospect to get your clients. Very difficult to sustain a living on floor shifts ($10hr). You must meet your minimums to make a decent living.

    Advice to Management

    Members notice the trainer high turnover rate; this makes it harder for members to invest in new trainers for obvious reasons. My advice (an idea): Offer advances or loans that the trainers have to pay back through training. if they quit before the loan is paid, they are aware that its money that has to be paid back. Low interest rates on the loans. Put trainers in the best position possible to be successful. In the first three months, if a trainer shows promise, give them incentives toward the loan. Maybe the company pays it down X amount of dollars. A common complaint for most trainers is that it is really hard to live on 4-5 floor shifts/ each floor shift 4hr $10-15 dollars an hour. Its just really hard. Almost impossible! Final thoughts: hire good trainers, and give them an incentive to stay for longer than a year-End result, client retention, satisfied members, increased PT sales.



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