Equinox Fitness

www.equinox.com

Equinox Fitness Reviews

Updated January 24, 2015
Updated January 24, 2015
219 Reviews
3.1
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equinox Fitness President Sarah Robb O'Hagan
Sarah Robb O'Hagan
25 Ratings

Review Highlights

Pros
  • The free gym membership is incredible, but not worth it in the end (in 51 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%) (in 23 reviews)


Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work (in 14 reviews)

  • Very long hours at the end of the month (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equinox Fitness

    Pros

    You can make lots of money if you want to work 14 hour days

    Cons

    They couldn't care less about your family or social life. There is absolutely no life balance.

    Advice to ManagementAdvice

    I always have to question how short sighted companies can be by thinking the most important factor on a job is simply compensation. If they took the time to look at just about any survey of things employees ranked as the most important factors related to job satisfaction, they would find that compensation is somewhere in the middle. Work/Life Balance, the ability to have achievable goals, relationship with management and employees, and job security almost always are higher up the chart than compensation. If those are things that are important to you, this is not the company for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Its not Fitness, It's Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Manager in New York, NY
    Former Employee - Front Desk Manager in New York, NY

    I worked at Equinox Fitness full-time (more than 3 years)

    Pros

    Good pay with opportunity for advancement, ever since I started with the company I did nothing but keep exceeding my goals and getting a different promotion.
    Complimentary club membership
    Discounts on services, products and much more

    Cons

    can't really think of any con

    Advice to ManagementAdvice

    Keep up the good work, and remember everyone from the maintain crew up to the GM IN the club are a vital part of the club and work as a team.

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    Great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in West Hollywood, CA
    Current Employee - Personal Trainer in West Hollywood, CA

    I have been working at Equinox Fitness full-time (more than an year)

    Pros

    Beautiful facilities with good clientele. Clean and up to date. Wonderful employees and caring staff. Inspiration all around and great continuing education program.

    Cons

    As a personal trainer, you make peanuts compared to what the client pays. My tier pays $125 per session and with hourly wage I see $35 of that. Highway robbery if you ask me. I bonus structure helps, but its not amazing home unless you're hitting a high level bonus.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A company that doesn't give a crap about their employees

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk in San Francisco, CA
    Current Employee - Front Desk in San Francisco, CA

    I have been working at Equinox Fitness part-time (less than an year)

    Pros

    You get a free gym membership and there's luxury products in the locker rooms. Coworkers are really nice and friendly.

    Cons

    Many many things! I didn't voluntarily start working at Equinox. The previous fitness club that I worked for sold the property to Equinox for a profit (the previous company was more a real estate company, so I understand), so it resulted in a buy out. We transitioned as to an Equinox and adapted all of their policies and procedures. I stayed because I need the money and Equinox was not going to lower our previous hourly rate.

    The first thing that they did was require that we take a lunch. I only work 5 hours every shift, so that would cut my paycheck significantly every cycle.

    The next thing was they switch my schedule without telling me! They would make me work every other day, like working every other Friday. They don't ask and just change it and assume that you will be okay with that. That cut my paycheck even more!

    There is no appreciation for us at all! They hold you to the highest standard of customer service (ring up sessions, check in people, address complaints, answer the phone, do the class count, etc.). Equinox is open everyday of the year (Including Thanksgiving and Christmas) so that means there's no breaks.

    Equinox's structure of procedures and organization is horrible. They don't have reasoning for the changes they do and only make things more complicated. I have members complain, scream, and cuss you out like there is no tomorrow because the Equinox process is so much slower and more complicated than our previous company policies!

    Advice to ManagementAdvice

    Why? Pretty sure mangement doesn't read this stuff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Got Hired, started the training process, never got payed for the training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in Great Neck, NY
    Current Employee - Personal Trainer in Great Neck, NY

    I have been working at Equinox Fitness part-time (less than an year)

    Pros

    Fancy gym, a lot of equipment.

    Cons

    No life balance, everyone is so stuck up , no schedule, low salary, work work work. I got hired, started the training process which you get payed for however I decided to not work there because they wanted me to quit my other job to be there all the time and I had told them since the beginning i couldn't. They said they would still pay me for the training process however NEVER got payed!

    Advice to ManagementAdvice

    Stop being so stuck up and trying to be so perfect as people and as a club.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Equinox review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equinox Fitness

    Pros

    Good people, fun environment, OK benefits

    Cons

    Horrible pay, no work life balance. Work too many hours for the little pay you get

    Advice to ManagementAdvice

    invest in employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Front Desk Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate in Miami, FL
    Current Employee - Front Desk Associate in Miami, FL

    I have been working at Equinox Fitness full-time (less than an year)

    Pros

    Very open schedule, ability to have complementary club membership, great employees discounts. Good atmosphere to work.

    Cons

    No room to grow, management of club very unprofessional. Pay is very low compared to similar jobs in the city.

    Advice to ManagementAdvice

    Clubs have great talent throughout. it will be a good idea to consider feedback from line employees to have a better idea on what is going on. Also in the process of obtaining members surveys questions about club management should be included.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great for College Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - The Shop Sales Associate in Manhattan Beach, CA
    Former Employee - The Shop Sales Associate in Manhattan Beach, CA

    I worked at Equinox Fitness part-time (less than an year)

    Pros

    Free membership and you're able to bring a friend.

    Cons

    Minimum wage, part time hours if you're not an advisor or working in the shop.

    Advice to ManagementAdvice

    Management varies depends on the club you work for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness

    Pros

    Gym membership
    Vacation
    Paid time off
    classes
    Great employees

    Cons

    Compensation low
    Long shifts
    no lunch pay
    All about fitness

    Advice to ManagementAdvice

    Promotion available

    Recommends
    Approves of CEO
  11.  

    minimum wage, great benefits (full gym access), entitled members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Boston, MA
    Former Employee - Front Desk Associate in Boston, MA

    I worked at Equinox Fitness part-time (more than an year)

    Pros

    As an employee, you get full access to the gym--monthly memberships usually start ~$150. The showers are nicer than mine at home (Kiehl's products!), and my managers were always flexible with scheduling requests. Great networking potential with some members!

    Cons

    As a part-time front desk employee, no real benefits re: healthcare. Some, but not all, of the client base feel as though they are superior to all who walk this planet, and they can be a pain to deal with. No free parking.

    Recommends
    Neutral Outlook
    No opinion of CEO

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