Equinox Fitness

  www.equinox.com
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Equinox Fitness Reviews

Updated August 17, 2014
Updated August 17, 2014
191 Reviews

3.0
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equinox Fitness President Sarah Robb O'Hagan
Sarah Robb O'Hagan
9 Ratings

Review Highlights

Pros
  • you get a free gym membership (kinda) (in 46 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%) (in 19 reviews)


Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work (in 12 reviews)

  • long hours, to be successful as a trainer you will have to work 8-12 hours a day 5-7 days a week (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    It was a love / hate relationship with my job at Equinox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Advisor  in  Greenwich, CT
    Former Employee - Membership Advisor in Greenwich, CT

    Pros

    The upside is, if you are a truly great salesperson, you will get a lot of enjoyment out of selling a great brand that you believe in. You get to workout for free, as you will get a free membership to all the clubs. You get amazing discounts on everything in the clothing shop as well as the health spa. Great ways to sell more product by knowing how to sell it by personal experience. The shop sells more because members can see what it looks like on, by you wearing it to work. The atmosphere is a fun one! There are great people who work there and the music is always playing great tunes, even BEFORE you hear them on the radio.

    Cons

    The challenges are, that once you have sold memberships for that particular month, management doesn't allow you that extra time with your members to properly "on-board" them. So you feel as if you have created a nice connection with this person and were there every step of the way, until they joined and then you were off trying to get more sales for the next month. It is a bad business plan. You create a trust with this person and then you just cannot spend time with them. There are a lot of times when the "rules" are changed all of a sudden for that particular sale. One person can "give" this with membership or sell a certain way, while others cannot do the same. Management has you create a lot of broken promises just to get the sale. You will get a lot of the management saying "you are the best, you are the hero, you are our best salesperson here!" Yet, the next month, if you don't have a sale right away, it turns into "what are we doing wrong here, why did you do it this way, have you called the person, let's sit down and practice" It is the most bizarre way to manage. They manage by fear rather than by praise

    Advice to ManagementAdvice

    My advice would be to hire someone where there only job is the on-board new members. Almost like a concierge, you introduce this person during your walk-through and the member knows that if there are any questions they have, no matter how big or small, they can go to this person to help them. Management certainly doesn't have the time to do that with all the new members from month-to -month. Goodness knows Equinox has the money to hire this kind of person. Change up the old school management style. Management now is taught to manage based on fear, rather than manage based on praise. I truly believe you will have a much happier employee that way, and in turn, a happy person will produce more. Keep the rules the same always as far as salespeople and the "up" system. That can create a lot of animosity with the sales team when one is favored more than another. The management always favors one over another and I have been in th favorites chair and it doesn't feel good because you just know it's wrong to your teammates. Also, with all the money that Equinox has, they should reconsider how much they pay their salespeople. You put in at least 50+ hours a week and the pay structure should mirror that. The exceptional sales people should get more commission per sale and all should get more commission period. Also on a one year contract that you reactivate after a year, the commission should be the same as a new sale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    personal trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer  in  New York, NY
    Former Employee - Personal Trainer in New York, NY

    Pros

    great education, professional work environment, if full time paid benefits which is huge in the pt business. great for beginners.

    Cons

    all about number, very strict guidelines, tons of meetings and low pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Aside from some management issues, I enjoyed working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Dallas, TX
    Former Employee - Front Desk Associate in Dallas, TX

    Pros

    Upbeat atmosphere to work in. Most of the employees are positive and helpful. The members truly make it worth it; I received life advice, career input, and side employment from several of them.

    Cons

    Inter-department communication is terrible! And employee satisfaction is not a main priority. They do not really promote within the company, unless it is to be a personal trainer. I've heard from other employees, members, and I too now agree, Equinox is more of a stepping stool to something else. If you are not a trainer, the salary is very low.

    Advice to ManagementAdvice

    Make your loyal employee's feel more valued. Promote doing the best, and being the best at what you do, not just merely doing the task at hand with minimal effort.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good but not the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Advisor  in  New York, NY
    Current Employee - Membership Advisor in New York, NY

    Pros

    Comp membership, fun sexy employees and members.

    Cons

    work-life balance, high-stress, overly demanding.

    Advice to ManagementAdvice

    Show some compassion and empathy. Your employees work hard long hours and it is NOT a honor to work for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Fun, but tricky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Advisor  in  New York, NY
    Current Employee - Membership Advisor in New York, NY

    Pros

    Cool people, get to workout, days are different, you met alot of people and can network. Lots of work events and happy hours.

    Cons

    Work many hours, long 12 hour days, you eat what you kill so if your month sucks you don't get paid. No work life balance, hard to take a vacation because you miss your goals if you miss work.

    Advice to ManagementAdvice

    Support your team

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Challenging, mind numbing hours in the beginning, but the rewards can be great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  New York, NY
    Current Employee - Personal Trainer in New York, NY

    Pros

    Great facilities to workout in. Discounts on everything: shop, spa, training, pilates. One
    discounted membership for a friend or family member. Rigorous standards for it's trainers. You get out what you put in, and to those expecting to walk in the door and make 6 figures don't realize that that isn't how it works in ANY industry. You can get there, you just have to put in the work.

    Cons

    You can spend 6am to 9pm at the gym sometimes. The Creative Juice bar is too expensive (but you do still get a discount).

    Advice to ManagementAdvice

    I know their workload can be crazy, but more follow through on the in-house certifications would be great. I've taken a few now where they say there will be a follow up test-out only to never hear anything.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Environment, disorganized new hire process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Boston, MA
    Current Employee - Personal Trainer in Boston, MA

    Pros

    Awesome, posh work environment. Lots of education provided to maintain a high level of knowledge. Great training philosophy.

    Cons

    Getting set up in the system as a new hire was a bit uncoordinated. It took them a long time to process my paper work and get set up in the time clock, which significantly delayed my pay. Corporate also mis-entered my SS# in the system which made my background check take forever, further hindering my hiring process.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Overall phenomenal experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    Pros

    Great money and career advancement.

    Cons

    Long hours at the end of every month.

    Advice to ManagementAdvice

    Allow for two consecutive days off every week.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great managers, clean, nice equipment, fun classes

    Cons

    savy members demand great instructors

    Advice to ManagementAdvice

    continue to hire the best of the best

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The Career of my Dreams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Wellness Coach (Tier IV)  in  New York, NY
    Current Employee - Health and Wellness Coach (Tier IV) in New York, NY

    Pros

    This is a place where someone with a passion for health and wellness, and a true commitment to helping others can thrive. In 6+ years with Equinox, I have received priceless guidance and support, while increasing my income by 10-20% every year I've been employed here.

    Cons

    This is not a company for people seeking guaranteed income and easy work schedule. My weekly hours range from 45-60 hours. I start as early as 5:30am and have stayed as late as 9pm. If being in a Health Club environment and catering to the needs of others is not your thing, this is not the right place for you.

    Advice to ManagementAdvice

    Management does a great job of recognizing and promoting talent from within. The hiring process could be more selective, as there are many who quit within 6 months because they are not ready for the rigorous workload.

    Recommends
    Positive Outlook
    Approves of CEO

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