Equitrac

  www.equitrac.com
  www.equitrac.com

Equitrac Reviews

11 Reviews
2.2
11 Reviews
Rating Trends

Recommend to a friend
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Michael R. Rich
11 Ratings

Employee Reviews

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  1.  

    Extremely positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Equitrac full-time (less than an year)

    Pros

    Very knowledgable management, exceptional producs and services

    Cons

    none that I can think of

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Equitrac is a good place to work if you like living on the edge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Plantation, FL
    Former Employee - Account Executive in Plantation, FL

    I worked at Equitrac

    Pros

    Equitrac has some great solutions to offer, especially on the print management side of the business.

    Cons

    Customer support is lacking and there is always a feeling of uncertainty as to what direction your career is heading. There are layoffs on an annual basis which is not good for morale. This organization is very unstable and you just don't know if you will have a job tomorrow.

    Advice to ManagementAdvice

    Senior Management needs to stop hiring their cronies and hire the right people for the job

    Disapproves of CEO
  3. 6 people found this helpful  

    The 800 pound gorilla is bleeding and a band-aid won't help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Light Bulb Changer in Plantation, FL
    Current Employee - Light Bulb Changer in Plantation, FL

    I have been working at Equitrac

    Pros

    Some of my co-workers are great to work with. However, as with every company there are the back stabbers.

    Cons

    Ever since Cornerstone Equity bought the company and placed Mike Rich in charge, the company is being run into the ground. Too many loyal clients no longer have confidence in the company and have gone to the competition. Morale with the rank and file is at an all time low. Rumors has it that the company is up for sale. Too much turnover with the sales staff.

    Advice to ManagementAdvice

    Quit churning the sales staff. It takes time to build trust with potential clients-especially in a tight economy. The majority of the grunt workers could not care less about whether the managers make their bonuses- why should they? The grunts do not get a bonus! It may be time to change managers from accounting to installations to service to sales.

    Doesn't Recommend
    Disapproves of CEO
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  5. 4 people found this helpful  

    "Myopic Vision" would an insult to myopia.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL

    I have been working at Equitrac

    Pros

    Some of the people are quite fun to work with. When focused on clear goals and objectives the teams can and did accomplish good things.

    Cons

    Extreme quarter to quarter focus on profitability at the expense of sustainability. There didn't seem to be a plan for the business that went beyond tracking sales and then adusting expenses (usually down) to yield the appropriate margin. Product planning was inconsistently applied and tended to defensive.”

    Advice to ManagementAdvice

    Take a longer term view of the business and be willing to invest and divest. Equitrac's is a classic case of competing market positions - one that is dominant but waning in a stagnant market and another that is small but with large upside potential. There seems to be a reluctance to accept the inevitable - "maybe, just maybe, if we are seen as the best supplier of gold-plated buggy whips...."”

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Worked with some good people but company focus on quarterly results doomed it to fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical in Waterloo, ON (Canada)
    Current Employee - Technical in Waterloo, ON (Canada)

    I have been working at Equitrac full-time (more than 3 years)

    Pros

    A lot of smart people in technical positions but a lot of people whose bonuses depended on quarterly profits in decision-making positions.

    Cons

    Short term gain dominated all aspects of product planning, development, marketing, and support. It will be interesting to see if Nuance can turn this around.

    Advice to ManagementAdvice

    Get your bios off the web site ego pages. Nobody cares except you. Oh, wait, Nuance took them down.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Stay away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equitrac

    Pros

    Some good people. Some good client experiences.

    Cons

    No respect. No honesty. No money.

    Advice to ManagementAdvice

    Take better care of workers.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Demoralizing Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Long Time Employee
    Current Employee - Long Time Employee

    I have been working at Equitrac

    Pros

    Support between most coworker is still good. Yet, this may more due to the bond of working together in the face of adversity, as opposed to any policy. Most jobs in the USA are virtual office - working from home.

    Cons

    Salary stagnation, atrophied benefits, quarterly layoffs and spiraling administrative duties. End of fiscal quarter and fiscal year too often turn into a frenzy of activity in search of last minute revenue.

    Advice to ManagementAdvice

    Try to break free of the servitude to EBITA and invest more into the business. Your people are the company. The revolving door employee environment eliminates experienced staff and can hurt credibility with your customers.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Management is only concerned with themselves - no respect for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Related Position
    Former Employee - Sales Related Position

    I worked at Equitrac

    Pros

    If you have low self-esteem, you 'll do well with the abuse Equitrac Management can offer. They survive dispite themselves. I think their profits would soar if they elimenated Management and had rotating team leaders instead.

    Cons

    The management is the problem - from the top down. Also, No Management accountabiliy. They like to use employees as "skapegoats".

    Advice to ManagementAdvice

    Go to Barnes & Noble and buy a book on "Management for Dummies". Also "The Customer Driven Company".

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Moving toward call-center structure; trying to phase out field service freedoms.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Installation Services Engineer
    Former Employee - Installation Services Engineer

    I worked at Equitrac

    Pros

    There is often some opportunity to build in flexibility in your daily schedule, if you can make it look like you are putting in a full day in the field.

    Cons

    Upper management thinks they're running IBM and people will fall all over themselves to work there, but reality is employees accept lower pay for lower stress.

    Advice to ManagementAdvice

    Treat employees and clients well and you will become more profitable.

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful  

    If it only had different management ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Equitrac

    Pros

    Equitrac's business is strong and growing, and there are many good people in the company. In spite of management cuts, the team spirit is still good in many departments.

    Cons

    The senior management team doesn't respect or care about the employees, treating them with disdain. No annual raises (merit or cost of living) for over five years, with multiple cuts to benefits. Little or no corporate planning or strategy in place.

    Advice to ManagementAdvice

    Resign and allow a new team to come in and earn the employees' respect.

    Disapproves of CEO

Equitrac Photos

2004 - Happier times before Head Office canned the free soft drinks.

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