Equity Residential

  www.equityapartments.com
  www.equityapartments.com

Equity Residential Reviews

Updated December 16, 2014
Updated December 16, 2014
141 Reviews
3.1
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equity Residential President, CEO, and Trustee David J. Neithercut
David J. Neithercut
94 Ratings

Review Highlights

Pros
  • Equity Residential (EQR) is an emotionally intelligent organization that understands the value of work-life balance (in 6 reviews)

  • Great training, great benefits, wonderful opportunities (in 10 reviews)


Cons
  • Upper management can be very unresponsive especially if you are working onsite (in 21 reviews)

  • Work-life balance can be very challenging in some departments or some locations (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    Property Manager Student Housing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equity Residential full-time (more than 10 years)

    Pros

    Manage Student Housing near UNC. 70% annual turnover. Leasing begins in October every year. Work onsite with small staff. Great working hours.

    Cons

    High apartment turnover every year. Students are not very savvy when it comes to living on their own. Parents can be a headache! Silly work orders.

    Positive Outlook
  2. 1 person found this helpful  

    Behind The Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equity Residential

    Pros

    There are some beautiful properties, well-manicured and purchased with thought. Older, less desirable real estate is sold eventually. The computer system is brilliant if used as designed, in showing every possible aspect of resident care, very detailed.

    Cons

    The pay system is seriously outdated. Large companies went to flex pto many years ago. The current system actually drains this company financially. An employee should have a block of time from which to take care of vacation, doctor appointments, sick days, days with children, all of it. These are super generous packages. The real takers are the community managers, who basically work from home. If they stop by the office to sign something, that is a work day. They then have full vacation benefits (not eligible, technically, at under 20 hours a week), and also a sick day bucket to draw from, Sales of various properties resulted in re-purposing managers who must drive hours to just get to work. Guess who's not coming in? Then there's being home by the time the school bus lands, and this is a face to face business. Our clients actually have real jobs, and need assistance after work. Whoever draws the short straw (hourly) is left to do all jobs on a daily basis, particularly the last few hours. Great training camp for all things management, but without recognition or compensation. Service team managers are management but never cut hours short, other hourlies work f.t., and at the minimum making a property manager job an hourly position would make millions for Equity on the first day. The "property shopping" excuse has been gone for years with online purchasing. The doctor appointment thing is faced by every single other employee, and they all manage to handle it and work full time. Another option? The accounting was taken off site a few years ago, and works beautifully that way. We dont really have managers in this portfolio, just consultants. Make it official! Or pass this role to the regional manager, also missing in action most days. Lots of money is wasted in this area. It takes 2 weeks to get simple answers requiring approval. They're all 1 day decisions at most. We get it: there are hairdressers, pilates, friends and spouse's appointments to attend, the list goes on. Salaries allow for boats, vacations, income property, and more distractions, even additional jobs. Once that manager does walk through the office, the stress level is high given the work load to be accomplished in a few hours. Change is painful,. Admit that this is no longer a full time job and has been going on for years. Other issues are lack of training (see manager never in office) on a personal level. Portfolio trainings are multi-hour drives to beg employees to follow the marketing training. Again, it could be handled in the clubhouse onsite. We have to travel to the cheapest venue in the state and lock the door on new customers for 3/4 of a day, counting travel time. Real marketing challenges vary neighborhood to neighborhood. Make the trainings with colleagues facing the same challenges, and hold employees accountable. We'd get back 1/2 of sales day every time. Stop locking leasing offices! It isn't a playground but the new trend is open 2-3 hours a day. 4 hours of "walking apartments" is not part of this skillset. Finally, it takes 3 leases for a consultant to make the first $20 in commissions. Of course less after taxes. Look at the policy of Equity keeping commissions. Is it like a hairdresser who rents the space? The mother lode of salary expense is distributed to our CM's. Why not reward the people who trudge through all this alone? We had a season where everyone could hit the numbers, though some did not. Numbers and surveys are not always the indicators of where this company is headed. Surveys are easy to manipulate.

    Advice to ManagementAdvice

    Stronger upper management requires an investment of time. The unspoken here is that no one is going to spend that time to develop managers. Most don't even know labor law or what can be said to an employee legally. Many do not follow any moral compass. Someone may have to get engaged.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant
    Current Employee - Leasing Consultant

    I have been working at Equity Residential full-time (less than an year)

    Pros

    Great training programs, you are really surrounded by very capable people.Equity really knows how to choose the best of the best.

    Cons

    Although Equity really knows how to choose talented people, the job itself will drain you.
    Upper management can be very unresponsive especially if you are working onsite. It is frustrating because you are first in line for the residents to respond to. The company focuses on maximizing revenue and it doesnt matter how they do it.

    Advice to ManagementAdvice

    Let some decisions be made on a property level, not all but some to help with the process.
    No work life balance, understaffed which causes us to be literally be working while on your off days.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    I have been a resident concierge at Equity for over 2 years. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Concierge in Arlington, VA
    Current Employee - Resident Concierge in Arlington, VA

    I have been working at Equity Residential part-time (more than an year)

    Pros

    The people I work with are great. The salary is decent. I love the residents.You get a chance to do more than just stand behind a desk.

    Cons

    I wish the business wasn't so rigid. They have taken amenities away from the building I work in so the residents are upset and take their anger out on me. There isn't much room for me to try to make things better for them.

    Recommends
    No opinion of CEO
  6.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant in Jersey City, NJ
    Current Employee - Leasing Consultant in Jersey City, NJ

    I have been working at Equity Residential full-time (more than 5 years)

    Pros

    Equity offers great benefits and pretty good pay for what we do. There is always room for growth and they hold a lot of functions.

    Cons

    The company has changed a lot through the years. New management has made it a very hard place to work but for new employees who wouldn't know how it used to be they would probably still love it.

    Advice to ManagementAdvice

    Please allow the property management to make more decisions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great people, but runs a little too lean!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant in Redmond, WA
    Current Employee - Leasing Consultant in Redmond, WA

    I have been working at Equity Residential full-time (less than an year)

    Pros

    I love my coworkers! Incredible level of culture, driven employees, awesome training and opportunities to be promoted from within. If you show motivation and put forth effort they will recognize you for it! My direct supervisor (community manager) is one of the most responsive and amazing people I have ever met.

    Cons

    Expect to do multiple people's work. This company seems to like to run really, really lean. Commission structure is okay, but when you deal with over 300 apartments and are the only team member in the office it can be incredibly draining. Upper management can be pretty unresponsive or downright condescending.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    A League of Their Own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floating Assistant Manager in Los Angeles, CA
    Former Employee - Floating Assistant Manager in Los Angeles, CA

    I worked at Equity Residential full-time (more than 3 years)

    Pros

    You truly are part of their family working for EQR. They focus on their residents, customers, and employees as well as their share holders. They promote within, and base it on position longevity. They have an amazing sales training class with the best coaches teaching them.

    Cons

    They set the bar so high that you'll always compare them to the next, but nobody ever comes close

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall good experience, good leadership and lots of room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Nashville, TN
    Former Employee - Service Manager in Nashville, TN

    I worked at Equity Residential full-time (more than 5 years)

    Pros

    company cared about employees and treated them well

    Cons

    Downsized their ownership in Nashville and ommited job oportunities

    Advice to ManagementAdvice

    Good training programs

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly
    Former Employee - Intern - Hourly

    I worked at Equity Residential as an intern (more than an year)

    Pros

    An amazing company culture that encourages growth and develops employees

    Cons

    Growth and garnering new responsibilities and can be challenging

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Co Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant in Ontario, CA
    Current Employee - Leasing Consultant in Ontario, CA

    I have been working at Equity Residential full-time (less than an year)

    Pros

    I love it easy to learn...they are big on training and networking

    Cons

    Have to work weekend as they tend to be busy.

    Advice to ManagementAdvice

    None keep doing what your doing great people in the right places

    Recommends
    Positive Outlook
    Approves of CEO

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