Erie Insurance Group Reviews

Updated July 2, 2015
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3.8
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Recommend to a friend
Approve of CEO
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Terrence W. Cavanaugh
41 Ratings

Pros
  • Good company, nice place to work, great benefits (in 5 reviews)

  • I have a perfect work-life balance; at least in my team (in 3 reviews)

Cons
  • Some teams struggle with work life balance (in 4 reviews)

  • Parking garage is too far of a walk (in 3 reviews)

More Pros and Cons

62 Employee Reviews

Sort: Popular Rating Date
  1. Service Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Erie Insurance Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best employer in Northwest Pennsylvania. Terrific service-oriented work environment. Executive management is highly engaged in ensuring company success. The company has won many industry awards regarding service. This cannot happen unless the service culture is prevalent throughout the entire organization, regardless of whether you work with external customers.

    Cons

    Amenities are getting better. But would be nice to have things like a fitness center and a day care.

    Advice to Management

    Company is growing ... Need to make sure that decision-making does not get too bureaucratic.


  2. maintenance

    Current Employee - Anonymous Employee in Erie, PA
    Current Employee - Anonymous Employee in Erie, PA

    I have been working at Erie Insurance Group full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I live my job but I am moving to Charlotte North Carolina.

    Cons

    I have no downsides. I love my job.


  3. Culture of Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Erie Insurance Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company is totally committed to service, to every customer, agent, policyholder, to every employee, and to the community. This dedication carries through every interaction and drives how people are treated.

    Cons

    It can be difficult to get hired at Erie because it is so competitive and is so well known throughout the region.

    Advice to Management

    Continue to keep the open door policy which exists and to enable employees to discuss concerns and ideas without fear.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Very good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer in Erie, PA
    Former Employee - Quality Assurance Engineer in Erie, PA

    I worked at Erie Insurance Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really Nice environment to work

    Cons

    Little back in using technology


  6. Security Operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Console Room Operator in Erie, PA
    Current Employee - Console Room Operator in Erie, PA

    I have been working at Erie Insurance Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay for a pretty easy job. Rotating shifts equals higher pay with shift differential. They love you if have an emt certification even if you have a muddy background (i.e termination from previous employers) and give you a $5,000 bonus!!! The job is incredibly easy and there is an incredible amount mindless tasks that make up this job. Someone signs out a card? I write it in a log? An alarm goes off in Harrisburg? I make a phone call and write a narrative end of story, pretty cut & dry. Any decisions are made by the manager and he does not delegate, problems arise you just make a phone call!

    Cons

    Rotating shifts do pay well but it obviously makes it hard to live a normal live.

    Advice to Management

    Keep doing what your doing, I love this job!


  7. Erie Insurance is a family oriented company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Erie Insurance Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Erie Insurance really values work life balance and generations of family find Erie Insurance a great place to work.

    Cons

    You have to be careful what you say to employees because you never know who they are related too.

    Advice to Management

    Continue to value your employees and provide constructive criticism when needed.


  8. Supervisors lack people skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Erie, PA
    Current Employee - Anonymous Employee in Erie, PA

    I have been working at Erie Insurance Group (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and pay. There is an idealistic culture at Erie that they try to make tangible unsuccessfully.

    Cons

    The pay is better than other employers because support for adjusters is extremely poor. No one will do anything for you. You are an island. Poor planning on sustainable practices to maintain reasonable workloads. Supervisors lack professional training and lack empathy for employees. Minimal advancement opportunities. Real improvement in employee morale seems unattainable due to lack of core changes.

    Advice to Management

    Allow for employee surveys on supervisors skills. Develop sound workflow practices. Novices managing processes specially in workers compensation department. Stop the favoritism.


  9. poor supervision and management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Erie Insurance Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    they have good employee benefits

    Cons

    No advancement opportunities. Supervisors and managers have no skills. Cannot prove age discrimination but firmly believe if you are of a certain age you will not be hired.

    Advice to Management

    hire some women


  10. Good company to work for but the on boarding and training is extremely poor.

    Current Employee - Section Supervisor in Erie, PA
    Current Employee - Section Supervisor in Erie, PA

    I have been working at Erie Insurance Group

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Wages and benefits meet or are better than competitors.

    Cons

    Training. Onboarding is a definite issue that should be addressed.

    Advice to Management

    Create and implement training / learning plans for new hires.

    Erie Insurance Group Response

    May 5, 2015Supervisor, Recruiting

    Thank you for your feedback. I am sorry to hear of your poor on-boarding experience. If you would like to speak with me, I'd love the opportunity to hear about your concerns and connect you with ... More


  11. Home away from home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Erie Insurance Group part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Erie Insurance cares about their employees and shows this through many benefits, even for part time employees. Opportunities are endless and they motivate their employees to learn more by offering insurance classes that help you move up.

    Cons

    Not very flexible with work schedule and time off, at least for part time. You pick a schedule when you are hired and it is nearly impossible to ever have it changed.



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