Eschelon Telecom

  www.eschelon.com
  www.eschelon.com
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Eschelon Telecom Reviews

5 Reviews
3.5
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Cliff Williams
2 Ratings

Employee Reviews

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  1.  

    Very great place to work for to hone my skills with a supportive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Bilingual Customer Care Representative  in  Minneapolis, MN
    Former Employee - Lead Bilingual Customer Care Representative in Minneapolis, MN

    I worked at Eschelon Telecom

    Pros

    Friendships. Learning. Growth. Understanding Company. Flexible. Open Door Policy.
    Good Benefits. Advancement Potential. Longevity in position. Approchable Upper Management. Fair

    Cons

    Repetitive. Sometimes Not Communicated well with others. FLy By The Seat Of The Pants Style Management. Boring Sometimes. Not Structured.

    Advice to ManagementAdvice

    I thoguht everything at Eschelon as a whole was a great place to work and the trainign was good at the time. Integra now trashed the company.

    Approves of CEO
  2.  

    Decent wages, poor lower management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Data Entry  in  Minneapolis, MN
    Former Employee - Data Entry in Minneapolis, MN

    I worked at Eschelon Telecom

    Pros

    Decent starting wage. Actually paid well for simple data entry, decent clean workplace.

    Cons

    Poor management, poor communication, no procedures, and poor training. Billing department is an idiosyncratic nightmare. Asking for clarification of procedure results in getting the cold shoulder - either you get it or you don't. Any changes to procedure generally happen about fifteen times a week, are communicated to only a few people, and aren't available for ready documentation. Meetings were long, boring sludge-fests which usually ended up focused on irrelevant things like potlucks instead of improving procedures. Very, very politically driven - be prepared to suck up if you want to get ahead.

    Advice to ManagementAdvice

    Look more towards developing lower and middle management, as well as putting more effort into training your employees.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Was good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Eschelon Telecom

    Pros

    CLECs are more flexible than working for an RBOC. Its been stable company and usually pays bonuses (for non sales/union staff). You can expect a yearly review with a modest (~3%) salary increase if you do a decent job.

    Cons

    Lack of a good future technology plan and very limited product set. A company that wants an exit sooner than investors probably originally thought.

    Advice to ManagementAdvice

    None. Great execution on exit strategy since no real future looking technology plan.

    Recommends
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  5.  

    TAC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eschelon Telecom for more than a year

    Pros

    Flex time at job was nice.

    Cons

    Bought out by another company.

    Advice to ManagementAdvice

    Raises would have been nice.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Positive synergetic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eschelon Telecom

    Pros

    Great training and support from local and remote management. Provided the tools to do the job and the support and autonomy to accomplish the needed job tasks. Also, a very open environment for constructive criticism and clearly defined steps to prepare for growth opportunities.

    Cons

    The only downside was the acquisition by Integra, which changed the entire outlook and direction of the company. It also removed the 'small company' feel and relationships that we had with fellow co-workers, segmenting everyone into clearly defined and separated departments.

    Advice to ManagementAdvice

    Employees valued their jobs and highly valued the leadership provided. Whatever you were doing was working - thank you for your shared leadership skills and career insight.

    Recommends
    Approves of CEO

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