Esri Reviews

Updated July 10, 2015
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3.0
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Esri President Jack Dangermond
Jack Dangermond
43 Ratings

Pros
  • Provides a great work life balance (in 15 reviews)

  • great benefits --- essentially free healthcare (in 17 reviews)

Cons
  • No career path and no support from HR to find one (in 18 reviews)

  • very limited personal career growth (in 13 reviews)

More Pros and Cons

79 Employee Reviews

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  1. Helpful (10)

    Average company to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Esri full-time

    Pros

    Good cutting edge technology.

    Cons

    No room for growth, HR is pathetic and job is stagnant. Lot of politics dominates this private firm. This company is not what it used to be before. Its a completely average company. Very low salary as compared to other tech jobs.


  2. Helpful (1)

    Fairly Cool place but it can be boring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Spacial Data Infrastructure in Redlands, CA
    Current Intern - Spacial Data Infrastructure in Redlands, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esri as an intern

    Pros

    it has great people, and a really diverse environment

    Cons

    it gets really hot during summer

    Advice to Management

    Get more students from UCR


  3. Helpful (6)

    Stable company making a good impact,

    Former Employee - Manager in Redlands, CA
    Former Employee - Manager in Redlands, CA

    I worked at Esri full-time (More than 5 years)

    Pros

    Good people, pretty campus, good benefits

    Cons

    dysfunctional management, lack of effective and consistant communication

    Advice to Management

    Hold all employees accountable


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  5. Getting better all the time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fontana, CA
    Current Employee - Anonymous Employee in Fontana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri (More than a year)

    Pros

    The company has gone though a number of reorganizations and changes in upper management, mostly for the better. Going above and beyond is very valued and rewarded.

    Cons

    The structure is still very flat, lateral moves are becoming more common, but the main leadership does not change year over year. While going above and beyond is rewarded, it many times becomes a expectation by management and few will progress without doing so.

    Advice to Management

    Don't just reward hard work, reward smart work.


  6. Helpful (15)

    The truth about Esri - truly a warm and inviting dysfunctional family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Esri full-time (More than a year)

    Pros

    To understand the situation at Esri, one must consider the companies’ history. The founders are well-meaning older couple with lighthearted souls. Their company has been around for decades and took off in the early days of software and steadily increased in size. They’ve dreamed big for their company — the headquarters nestled in a lush southern California location away from the hustle and bustle of big city life. They believe in work-life balance and employees should be paid for every hour of work. They’ve succeeded in their eyes and in the GIS community. Sound like a tech oasis? Let me convince you otherwise. As an employee you'll receive a relatively modest income, good working environment, decent benefits but rarely any advancement. Even some of the best employees will not be promoted for 4 – 6 years. In the rare event that a position is "open", it will likely stay open and eventually someone will have to fill it – even if it means it's you and you know nothing about the position. Every team I know is severely understaffed. The combination of Ersi’s modestly, insignificance in the tech world, and inability to attract talent due to wage and location means there will rarely be a time where someone is hired who can actually do the job well from the start. Management positions have often gone to people who’ve stuck around the longest, and far too many people are wearing too many hats, of course this includes management. You will be either micro-managed or under-managed and the later is most common. It’s created very hush-hush environment in regards to internal practices and problems. This has resulted poor management, organization and it’s products. Yes, of course it affects the products everyone speaks so highly of. The CEO Jack unfortunately expects higher management to figure out the problems and vice-versa from higher management. Are problems solved this way? Nope. Esri’s products in the GIS industry are unparalleled, but when compared to products of the larger tech industry, eh they are mediocre at best. We make a lot of poor to mediocre software….but we've been doing it the best in the GIS industry! This is because Esri relies on a lot of old technology. Technology which is in too big of a knot to be untangle. We continue tying pretty little bows on top of this knot until we receive enough complaints or threats. It’s then, and only then — can we begin to consider a fix. Most of the time the problem cannot be fixed without the right team and years of reworking all of the strings attached. There are employees who actually care, those who disrupt their work-life balance to sort out all a lot of these problems but many of them grow resentful or drown their sorrows at the local bars just after noon on Fridays. These employees sometimes stick around longer than a few years, but more often than not leave and take other strong employees with them. This creates a frustrating environment for the best employees. You will find an abundance of smart, easy-going, and barely trained "professionals" in every department. There are a few teams that are great, but the majority of them are entangled in the above problems. All in all, if your standards are low or you like an easy-going job you'll really like Esri and stay forever. If you have high standards and expect everyone to do their job to the best of their ability, it’ll take you about 2 years to realize you want to leave but good luck getting hired elsewhere. It's truly warm and inviting dysfunctional family.

    Cons

    Sick time, vacation time, wage

    Advice to Management

    Goodluck

    Esri Response

    Jun 30, 2015 – Human Resources

    Thank you for taking the time to leave your comments. As Esri continues to grow we are aggressively hiring in all areas of the company, and encourage you to refer qualified candidates. We are ... More


  7. Helpful (3)

    Great people, low pay...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Esri full-time

    Pros

    Love the energy and enthusiasm of the people working at Esri, whether it be the regional offices or in Redlands.

    Cons

    Over the years, there is little to no real bumps in salary and has been known to hover merely at 1-3%, roughly on par with cost of living in some areas, but below cost of living yearly increases in major metropolitan cities. To stay competitive and retain smart staff,, Esri should consider a more robust compensation package.


  8. Helpful (3)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Neutral Outlook

    I have been working at Esri full-time (More than 10 years)

    Pros

    Forward looking technology Flexible working environment Paid for every hour worked Good corporate citizen Profit sharing

    Cons

    Decisions made by management without getting all the facts Little upward mobility Little positive encouragement

    Advice to Management

    Keep to core principles Do not allow one division to dominate Get the facts and not jump to conclusions

    Esri Response

    Jun 24, 2015 – Human Resources

    First and foremost, thank you for your 10+ years with us! We agree that some of the best perks of working here are the flexibility and Esri's contributions to both our local community and the GIS ... More


  9. Helpful (8)

    Good benefits, great technical support team, horrendously dated development philosophies.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Engineer in Redlands, CA
    Current Employee - Product Engineer in Redlands, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 8 years)

    Pros

    No premium for medical coverage for the ENTIRE FAMILY. Technical support teams give great opportunities for growth and are a fantastic launching point for recent graduates. A wonderful campus and beautiful work environment, and generally good people, with a very minimal drama footprint.

    Cons

    Ridiculous territorialism between development teams stifles cross team communication. When coupled with dangerously outdated development philosophies employed by management staff, and the complete stagnation of movement within staff and management ranks, it can be an extremely frustrating experience trying to get anything new done which would benefit the company.

    Advice to Management

    Look at the value of process, QA, and behavior driven development. Try to about stifling ideas which conflict with "how it's always been done". Change isn't always bad.


  10. Helpful (3)

    Find the right team for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Redlands, CA
    Former Employee - Sales in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Esri full-time (More than 3 years)

    Pros

    The benefits are really good.

    Cons

    Some teams can ruin your experience at Esri and don't align with the internal culture.

    Advice to Management

    Get more connected with the industries and business leaders to better understand what is relevant to them. Don't stay in the ordinary GIS comfort zones, and hold management at all levels as accountable as your staff.

    Esri Response

    May 18, 2015 – Human Resources

    You may have seen a previous response where we talked about creating sector alignment among Sales and Marketing to form 14 sector teams. These individuals utilize their industry knowledge and ... More


  11. Helpful (7)

    Great for people wanting to do the same job until retirement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contracts Administrator in Redlands, CA
    Current Employee - Contracts Administrator in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    Relaxed environment, campus is very nature friendly. Esri does a lot of humanitarian things that help the environment, as well as great work with non-profits that help the world. Great offices, most have individual offices, vs. a cube.

    Cons

    Weird review process, very much "good old boys" network. Very few women in Senior Management. Lack of visibility into organization charts. Actually there are no org charts. Very silo'ed approach with Corporate.

    Advice to Management

    Promote women, offer greater opportunities to advance, get competitive with your salaries. Give people challenges so they don't get bored.

    Esri Response

    May 8, 2015

    We appreciate your feedback. This year we will be introducing a new performance management system company-wide so our review process is consistent among all divisions. This will be a tremendous tool ... More



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