Estée Lauder Companies

  www.elcompanies.com
  www.elcompanies.com

Estée Lauder Companies Reviews

Updated December 16, 2014
Updated December 16, 2014
283 Reviews
3.3
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
137 Ratings

Review Highlights

Pros
  • Fair work life balance if you are willing to get your job done evenings and weekends (in 27 reviews)

  • Great benefits, lots of education, training program, paid hourly plus commission (in 16 reviews)


Cons
  • home based offices make work life balance an opportunity (in 12 reviews)

  • And that is why some senior management don't seem to be competent at all (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company, slow growth for your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    Great senior management vision, great causes to get involved with.

    Cons

    Little/slow career growth opportunities. No support from managers to help grow your career.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Phila, PA
    Current Employee - Sales Associate in Phila, PA

    I have been working at Estée Lauder Companies

    Pros

    Estee Lauder owns a variety of excellent brands. Job is a lot of fun. Meet great people. Great employee discount!

    Cons

    Poor salaries! Estee Lauder is not at all competitive in comparison to other cosmetic companies. High expectations with low salaries.

    Advice to ManagementAdvice

    Look into what other companies are paying and step it up! Show you appreciate the hard work and efforts of your employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Consumer Care Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estée Lauder Companies

    Pros

    Great experience, and work environment. Really helped me develop my customer service skills which i feel i can apply to anything.

    Cons

    Very limited duties, no ability to do your own projects. Daily tasks were repetitive and not stimulating

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Permalance Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in New York, NY
    Former Employee - Graphic Designer in New York, NY

    I worked at Estée Lauder Companies as a contractor (more than 3 years)

    Pros

    Great small team, great department camaraderie. Encouraging environment, emphasis on learning. Employees have access to a company store with discounted merchandise. As a contractor, I wasn't able to shop myself, but could enter the store and ask a friend to purchase for me.

    Cons

    Never brought on full-time from agency due to fee. During my time there a full-time employee left, but I was passed over for the position for an acquaintance of the art director. This wasn't unusual. If you can get in full-time from the start, there is a lot of room for growth and to jump brands. It's hard to get it as a designer though.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Summer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in New York, NY
    Former Employee - Summer Intern in New York, NY

    I worked at Estée Lauder Companies as an intern (less than an year)

    Pros

    great exposure to the company

    Cons

    lack of feedback and review

    Advice to ManagementAdvice

    I had a great experience

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I enjoyed working at Lauder

    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Estée Lauder Companies full-time (more than 8 years)

    Pros

    You work with a variety of people and you need to know your stuff.

    Cons

    Constant policy changes and a tendency to wait until the last minute to implement decisions.

  8. 2 people found this helpful  

    Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Accountant in Melville, NY
    Former Employee - Staff Accountant in Melville, NY

    I worked at Estée Lauder Companies full-time (more than an year)

    Pros

    Good discounts and benefits (medical, 401k). Majority of people are good to work with.

    Cons

    Work became boring.Didn't feel like I was challenged. All training i received was on the job. No other type of training was helpful. Terrible vacation, no carryovers and only get additional week after 5 years of service. IT resources and support are non existent. They do not want to help or own up to to the fact that there is a problem with the system and its processes.

    Advice to ManagementAdvice

    Challenge employees. Leave the tedious and dirty work to consultants.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Okay place to work if you need a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    It's a relatively easy work.

    Cons

    In my opinion it is hard to advance without knowing someone in management personally.

    Advice to ManagementAdvice

    Give your employees a fair opportunity to advance.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    The ELC Diaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Estée Lauder Companies full-time (more than an year)

    Pros

    Excellent benefits from Medical, Dental, and Vision to heavily discounted (and sometimes free) makeup and beauty products. Extremely philanthropic organization that allows you to volunteer on company time. Many opportunities for professional development that are unique and exciting (not just at-you-desk training courses). Cool, one-off perks such as getting to meet Liz Hurley during Breast Cancer Awareness Day. Note that your benefits/perks may depend on the department you are in, i.e. employees of a brand are more likely to receive free product and employees in HR are more likely to have opportunities to volunteer on the regular.

    Cons

    Depending on which department you are in, your experience as an employee at ELC will differ. Again, each department has their own pros and cons but I'll share mine. Overall, career progression at the company for junior staff is very stagnant. Directors and above keep getting promoted while assistants and managers have to wait a minimum of 1 year to get promoted - certain rules are bent for certain employees depending on who you know at the company. ELC promotes itself as a family company but there is much bureaucracy and your experience at the company really depends on who you know. Highly matrixed organization where you have to go through several layers of approval to get anything done. The company is very top heavy and people that have been there forever (aka "blue bloods") make key decisions are are resistant to change. Salary at the lower levels is extremely low compared to other large multinational companies.

    Advice to ManagementAdvice

    Allow more opportunities for junior staff to progress at the company. Ensure same policies apply to everyone no matter what you level (i.e. work from home policies). Work on the infrastructure so that the company is more progressive and in line with competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Don't do it.

    Current Employee - Makeup Artist in Las Vegas, NV
    Current Employee - Makeup Artist in Las Vegas, NV

    I have been working at Estée Lauder Companies full-time (more than 3 years)

    Pros

    Good Benifits. Free product

    Cons

    Hate Macy's. Unprofessional. Long hours

    Advice to ManagementAdvice

    Move on with your life

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Estée Lauder Companies Photos

View from the north side of the 43rd floor
on set

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