Estée Lauder Companies

  www.elcompanies.com
Work in HR? Unlock Free Profile

Estée Lauder Companies Reviews

Updated August 21, 2014
Updated August 21, 2014
253 Reviews

3.3
253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
115 Ratings

Review Highlights

Pros
  • Decent work-life balance, which - for most people - offsets the low pay (in 23 reviews)

  • Great benefits,Amazing, creative, friendly, great customer service, quickly recognized (in 12 reviews)


Cons
  • Work/life balance in Marketing role not always achievable (in 10 reviews)

  • And that is why some senior management don't seem to be competent at all (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Large, financially stable, ethically-sound, industry-leading, well-managed company. Personable employees, well-educated, professional, driven but sensible and well-tempered management. Excellent benefits, humane place to work.

    Cons

    Although the H.R. team is generally personable, the organization is structurally convoluted and could be more streamlined and efficient.

    Advice to ManagementAdvice

    Streamline and develop your Human Resources organization so that there is greater consistency of philosophy with regard to career development opportunities. While appropriately leaving the employee with primary responsibility for his/her own career development, enhance communication throughout the job posting process so that employees are notified when they are not selected for interview, and when the job has been filled. With regard to specific employee development programs, also provide meaningful developmental feedback to employees who despite successfully progressing through multiple stages of the extensive application process, are not selected for these opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    very corporate

    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Good corporate benefits, good place to start career.

    Cons

    If you are in the creative field, there are not many options to explore. no office culture.

    Advice to ManagementAdvice

    Motivate your employees with studio perks and rev up office morale.

  3.  

    Marketing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    great benefits, work-life balance, company-values, leader in cosmetics industry, best-in-class workforce

    Cons

    hierarchy, non-existent career pathing, leadership in select departments are weak, salary is competitive but subpar

    Advice to ManagementAdvice

    career paths, visibility to senior leaders, elevate strategic decision making

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Loved my temporary position at Estee Lauder!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temporary Human Resources Administrative Assistant  in  New York, NY
    Former Employee - Temporary Human Resources Administrative Assistant in New York, NY

    I worked at Estée Lauder Companies full-time for less than a year

    Pros

    Surrounded by wonderful, kind, encouraging executives and co-workers. It had a family feel even as a new employee. There were very smart, successful executives who had a clear vision to make the brand stand out amongst their competition.

    Cons

    I was at the company on a temporary basis, and with some internal changes, it would have been a little difficult for my position to become full-time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The company culyure is that of growth, of people and business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales and Education Executive  in  Phoenix, AZ
    Former Employee - Senior Sales and Education Executive in Phoenix, AZ

    I worked at Estée Lauder Companies full-time for more than 10 years

    Pros

    Great benefits. They have a generous 401K match, pension plan and stock awards for performance. There are opportunities for career growth but there are so many internal canidates interviewing for the same job plus outside applicants. You can get there if you hone your skills, work hard and become the best

    Cons

    They are the lowest paying cosmetic company on an Executive level. It is very hard to get promoted unless you are willing to relocate. It took me 10 years and 5 relocations to be at a Sr Sales and Education Executive level

    Advice to ManagementAdvice

    Offer more career enrichment opportunities for lower level managers such as Account Coordinators, Counter Managers and Business Managers

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I've had a great experience at Estee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Optimization and Planning Manager  in  Bristol, PA
    Current Employee - Inventory Optimization and Planning Manager in Bristol, PA

    I have been working at Estée Lauder Companies full-time for more than a year

    Pros

    Best reasons to work here is the leadership.

    Cons

    I have no cons to report at this time.

    Advice to ManagementAdvice

    Always look to improve the status quo.

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    Uninspiring & Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 3 years

    Pros

    Some really good people at the company.

    Cons

    Terrible leadership. "Cascading" hierarchical dogma is utterly ABSURD. The corporate "layering" is ludicrous. There are too many so-called "People Managers" at Director level who have little to no real work to do at all so they essentially become Babysitters for Manager level and below. Atmosphere and environment is going from bad to worse. Extremely demoralizing. Petty. Uninspiring.

    Advice to ManagementAdvice

    The whole "cascading" thing...I mean, seriously?? Learn how to manage or get out before all the good workers leave. Entrepreneurial and Flat is where it's at -- not the massive "layering", "cascading" and "babysitting" that is now running rampant at EL. Talent does NOT want to be a part of the latter environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great Company for name recognition - the Online Division not good at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Great Brands
    Generous gratis
    Summer Fridays
    Fair work life balance if you are willing to get your job done evenings and weekends.
    Good Benefits

    Cons

    The online division is rampant with incompetent employees in roles that are not suitable to their skill set. As such their is a level of in competencies in some departments while competent skilled employees pick up the slack. Less skilled managers are managing staff whose skill set is higher than theirs! Promotions or advancements are largely done by who you know not what you know. Investigate what's going on before more great employees just throw in the towel and leave. Human Resources for online is useless. Nepotism is alive and well in this division. They hire "their friends" rather than who is qualified for the roles. A very unjust environment. If fairness, equal opportunity and merit based advancement is important to you this is NOT the place for you at this time.

    Advice to ManagementAdvice

    Great policies are only effective if leadership (managers and hr) are contradicting them by unfair treatment. Consider 360 performance reviews. Take a look at the teams and direct reports and see if there are conflicts of interest being violated. Take a look at employees with highly effective performance reviews that are not advances after 2-3 years. Look at qualifications, new hires, promotions and job transfers are being transacted with little regard to merit and large regard for nepotism.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Toxic environment, good name on your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Employee  in  New York, NY
    Current Employee - Former Employee in New York, NY

    I have been working at Estée Lauder Companies full-time for more than a year

    Pros

    Company name on your resume once you want to leave. Benefits are great, elaborate holiday party and free or discounted beauty products from leading luxury brands.

    Cons

    In a company that has mostly women employed and at the helm, there is a seriously toxic culture. Instead of women trying to enhance and elevate one another, it is more about putting other women down to get ahead. There is no trusting anyone you work with, not a collaborative environment because people are always looking to get the credit. The particular department I worked for was exceptionally toxic, if you did not conform to the group or did not become who the head of the department wanted you to be, there were major consequences. At times crying in the bathroom was my only resolve. Also--compensation is TERRIBLE, below market for NYC. Also, work long hours and limited work life balance.

    Advice to ManagementAdvice

    There are brilliant younger women with amazing ideas who do not want to be your coordinator or admin assistant for the rest of their lives. This is your opportunity to make a difference and be a mentor. Bring the younger folks to the table and let their ideas be heard. Maybe senior management and entry level folks can all learn from each other. Otherwise the company will continue to have high turnover and be stuck with the antiquated processes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Average experience; your future depends on the quality of your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acct Executive  in  New York, NY
    Current Employee - Acct Executive in New York, NY

    I have been working at Estée Lauder Companies full-time for more than a year

    Pros

    Estee Lauder is a leader in the industry and it's wonderful to get experience working with a global company.

    Cons

    poor compensation
    lack of career growth
    tough industry

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for Estée Lauder Companies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.