Estée Lauder Companies

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Estée Lauder Companies Reviews

Updated September 13, 2014
Updated September 13, 2014
253 Reviews
3.4
253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Estée Lauder Companies President, CEO, and Director Fabrizio Freda
Fabrizio Freda
119 Ratings

Review Highlights

Pros
  • Decent work-life balance, which - for most people - offsets the low pay (in 23 reviews)

  • Great benefits,Amazing, creative, friendly, great customer service, quickly recognized (in 12 reviews)


Cons
  • Work/life balance in Marketing role not always achievable (in 10 reviews)

  • And that is why some senior management don't seem to be competent at all (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Great people, Future TBD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estée Lauder Companies full-time for more than 10 years

    Pros

    Some of the most committed, wonderful people have built this company and working with them is a delight
    Very family oriented culture that looks out for its people and offers a personal level of belonging
    Great products and a very solid financial foundation
    Globally involved and very diverse

    Cons

    Company is changing dramatically to being stock price driven and eroding its foundations of family and belonging
    HUGE issues with processes and standardization. The stuff that should be easy, isn't.
    New leaders are cut throat and short term in their thinking as the maximize income while sacrificing longevity
    Tough to get a good foothold as the company is very relationship oriented
    HR is very weak and splintered making your experience from manager to manager VERY inconsistent

    Advice to ManagementAdvice

    Stop sacrificing heritage for profit, Invest in your people not consultants, listen to your people on the front lines

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful company to work for. Great Benefits, wonderful mentors to teach you the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 8 years

    Pros

    Great work / life balance. Great Talent management courses

    Cons

    No cons, wonderful company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Summer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Coordinator  in  New York, NY
    Former Employee - Program Coordinator in New York, NY

    I worked at Estée Lauder Companies as an intern for less than a year

    Pros

    Great people, supportive environment, fun projects.

    Cons

    Nothing thought of for now.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Make up artist who traveled to different locations in Texas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Makeup Artist  in  Irving, TX
    Former Employee - Makeup Artist in Irving, TX

    I worked at Estée Lauder Companies part-time for more than 3 years

    Pros

    The other artists were great to work with.

    Cons

    Training was helpful.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Impressive benefits and professional growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Great professional development and internal education opportunities. Competitive benefits and employee perks. Sense of community among brands.

    Cons

    Communication between upper management and employees is inconsistent. Operations and protocol a bit old-fashioned and bureaucratic at times which can cause frustration and stunt the growth of motivated younger employees with new ideas.

    Advice to ManagementAdvice

    Provide more training for managers to ensure they are supporting work-life management and leading by example and coaching, rather than fighting to preserve doing things status-quo.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Not the same as it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator Human Resources  in  New York, NY
    Current Employee - Administrator Human Resources in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    The benefits are top notch. The people that work here are loyal. The commute is very convenient. Gratis and advancement opportunities. Who knows how much of this will remain.

    Cons

    Too many consultants here. Some for years. Seems like a scam to keep them off benefits, vacation. Current leadership is arrogant and wants the "old mentality" employees gone. Huge department changes equaling most of us looking for new jobs. No longer a family feel.

    Advice to ManagementAdvice

    You are doing too much too soon without any employee feedback. Shifting the entire HR department to NYC was a huge mistake. Melville managers are left handling employee relations and employees will not be comfortable calling a random HR person on the phone with a discrimination claim. You are losing the high touch that you have been driving into our heads for the last 3 years.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    very corporate

    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Good corporate benefits, good place to start career.

    Cons

    If you are in the creative field, there are not many options to explore. no office culture.

    Advice to ManagementAdvice

    Motivate your employees with studio perks and rev up office morale.

  9. 3 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at Estée Lauder Companies full-time for more than 5 years

    Pros

    Large, financially stable, ethically-sound, industry-leading, well-managed company. Personable employees, well-educated, professional, driven but sensible and well-tempered management. Excellent benefits, humane place to work.

    Cons

    Although the H.R. team is generally personable, the organization is structurally convoluted and could be more streamlined and efficient.

    Advice to ManagementAdvice

    Streamline and develop your Human Resources organization so that there is greater consistency of philosophy with regard to career development opportunities. While appropriately leaving the employee with primary responsibility for his/her own career development, enhance communication throughout the job posting process so that employees are notified when they are not selected for interview, and when the job has been filled. With regard to specific employee development programs, also provide meaningful developmental feedback to employees who despite successfully progressing through multiple stages of the extensive application process, are not selected for these opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Marketing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estée Lauder Companies

    Pros

    great benefits, work-life balance, company-values, leader in cosmetics industry, best-in-class workforce

    Cons

    hierarchy, non-existent career pathing, leadership in select departments are weak, salary is competitive but subpar

    Advice to ManagementAdvice

    career paths, visibility to senior leaders, elevate strategic decision making

  11.  

    Loved my temporary position at Estee Lauder!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temporary Human Resources Administrative Assistant  in  New York, NY
    Former Employee - Temporary Human Resources Administrative Assistant in New York, NY

    I worked at Estée Lauder Companies full-time for less than a year

    Pros

    Surrounded by wonderful, kind, encouraging executives and co-workers. It had a family feel even as a new employee. There were very smart, successful executives who had a clear vision to make the brand stand out amongst their competition.

    Cons

    I was at the company on a temporary basis, and with some internal changes, it would have been a little difficult for my position to become full-time.

    Recommends
    Neutral Outlook
    No opinion of CEO

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