1 person found this helpful
I have been working at Estarta Solutions full-time for more than 10 years
Pros – friendly atmospheres, well experienced colleagues, working on multiple projects within short period, her good reputation in middle east.
Cons – salaries aren't paid on time..
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-09 04:25 PDT
I have been working at Estarta Solutions
Pros – eStarta has the Cisco TAC (Technical assistance center) operations in the EMEA zone, my job as a Cisco customer support engineer has an international recognition and valuable experience. Being in a team that supports the VOICE over IP technologies for worldwide customers gives me an excellent opportunity to secure a respectable position in the future any where in the world. Also being trained and supervised by the experts of Cisco builds my self confidence and self appreciation. This field (TAC Engineer) has a noticeable respect among the customers of Cisco where I am i a position where fellow engineers look up to me as their escalation.
Cons – Salaries are extremely low when considering the high tech professional support provided. Working in the name of Cisco as an outsource feels like a second degree employer; technical performance has to match the internal Cisco standards while salaries and management comes from an outsource employer.
This gives an overall feeling of being undervalued. eStarta has a third world type of management that claims to professional, this management does not put any effort to retain its human resources with Cisco support experience , in addition to overloading the engineer to maximize profits. eStarta always emphasize that employers cannot have a good experience and a good compensation, leaving the great experience we are left with low income.
Advice to Senior Management – More communication with employees.
Developing bonus packages.
Treating engineers as engineers not robots.
No, I would not recommend this company to a friend
2008-06-12 14:50 PDT
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