Estes Express Reviews

Updated July 29, 2015
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2.9
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Recommend to a friend
Approve of CEO
Estes Express President and CEO Rob Estes Jr.
Rob Estes Jr.
58 Ratings

Pros
  • good pay, good oppurunity to advance yourself they pretty much only promote from within the company (in 14 reviews)

  • Pay and benefits is middle of the road (in 6 reviews)

Cons
  • Really no way to get in touch with upper management to voice concerns (in 9 reviews)

  • Great reward for my hard work and overtime (in 4 reviews)

More Pros and Cons

106 Employee Reviews

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  1. Freigh handler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Handler in Richmond, VA
    Current Employee - Freight Handler in Richmond, VA

    I have been working at Estes Express full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good people and environment to work with. It is also very easy to move up to higher positions

    Cons

    Working here we are affected by all weather there are no doors on the dock


  2. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Billing Clerk in North Hickory, NC
    Former Employee - Customer Service/Billing Clerk in North Hickory, NC

    I worked at Estes Express full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    pay is great, benefits

    Cons

    need more office workers for customers calls

    Advice to Management

    to no every job


  3. Set up morning operations and Manage a dock crew

    Current Employee - Supervisor in Fort Wayne, IN
    Current Employee - Supervisor in Fort Wayne, IN

    I have been working at Estes Express full-time (More than 5 years)

    Pros

    I like the fast paced environment and the independence. This gives me the sense of great accomplishment at the end of the day.

    Cons

    The lack of communication between upper management and operations

    Advice to Management

    Communicate with the people that actually know what is going on in person instead of emails


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  5. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great health dental and vision benefits

    Cons

    No retirement package for long time employees


  6. Nice Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Driver in Houston, TX
    Current Employee - Hub Driver in Houston, TX

    I have been working at Estes Express

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and nice benefits

    Cons

    Not much room to advance

    Advice to Management

    Diversify


  7. Good people, but not really IT-minded

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    It's a pretty good company to work for. Very solid, and very easily survived recent economic hardship. The people are helpful, and have a generally good attitude about everything.

    Cons

    A lot of technical decisions get made without involving the users of those decisions. Many times a software package was purchased that IT was supposed to implement, yet IT was not involved in the decision to purchase said product at all. Also, don't expect promotions. Estes would rather hire temporary consultants to get the job done rather than allow their own employees to flourish and grow.

    Advice to Management

    Involve your users and IT department when you decide to make decisions. Quit keeping people in the same place they've always been and blocking them from progressing in their career. It makes you feel as if nothing you do matters.


  8. It's as good as you make it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Seattle, WA
    Former Employee - Driver in Seattle, WA

    I worked at Estes Express

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good family benefits, competitive pay for drivers, busy terminal with lots of work, not too much micromanaging, extra earning potential if you want to work weekends

    Cons

    Equipment mostly older except for top drivers, no scale and too many overweight issues with loads, training can be less than thorough, high turnover with lower management

    Advice to Management

    Attention to detail when training, communicate and keep employees better informed, be consistent, hire better janitorial staff, move to a bigger yard


  9. Dock Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Estes Express part-time

    No opinion of CEO
    No opinion of CEO

    Pros

    Good pay and most people who will help you as much as they can, team atmosphere.

    Cons

    Lack of training creates uncertainties and therefore lots of questions, and overly rushed atmosphere makes for lack of answers or explanations.

    Advice to Management

    Take the time to properly train your employees and expect / welcome questions when they arise.


  10. Helpful (1)

    Billing Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Clerk in York, PA
    Former Employee - Billing Clerk in York, PA

    I worked at Estes Express part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very Flexible, work environment was very pleasant.

    Cons

    very very strict on tardiness and absences

    Advice to Management

    Know your staff, It wouldn't hurt to utilize communication skills


  11. Helpful (1)

    City driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Feeder At Ups in Columbus, OH
    Former Employee - Feeder At Ups in Columbus, OH

    I worked at Estes Express full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Expensive, but good insurance. Payed holidays. Good hourly rate and good milage pay. Weekly pay.

    Cons

    No overtime. No extra pay for pulling doubles. No breakdown pay. The harder you work, the more work they are going to give you. They have "favorites" and not all are treated equal. Their system is majorly flawed, from management down to dock workers.

    Advice to Management

    Listen the the people who actually do the workload for the company, the drivers. We would give suggestions every week in our meetings on how to resolve issues but always got denied. Got tired of busting my him pulling doubles on a CITY route and not getting paid extra to do it.



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