Estes Express Reviews

Updated August 25, 2014
Updated August 25, 2014
70 Reviews

2.3
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Estes Express President and CEO Rob Estes Jr.
Rob Estes Jr.
44 Ratings

Review Highlights

Pros
  • Good pay and solid benefits package (in 10 reviews)

  • There were no PROS other than being able to tell your next employer that you worked customer care (in 4 reviews)


Cons
  • Lack of space and upper management having no idea of what was happening at the OKC terminal (in 9 reviews)

  • DO NOT APPLY FOR ESTES CORPORATE OFFICE (CUSTOMER CARE) (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express

    Pros

    great people to work with each day

    Cons

    None that I can see in the company

  2.  

    No respect for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic  in  Greensboro, NC
    Current Employee - Mechanic in Greensboro, NC

    I have been working at Estes Express full-time for more than 8 years

    Pros

    Decent pay but that's about it. Decent benifets and the paychecks will clear. Sorry all the good I can say.

    Cons

    I've been here for 10 years this place is falling down hill. Management dehumanizing every lower employee. In military you are not treated this bad.

    Advice to ManagementAdvice

    Listen to your employees if they get in touch with you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Estes is a stable job with lack of promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Estes Express full-time for more than 5 years

    Pros

    Receive paycheck every week. Work from home.

    Cons

    Company that is stuck in time and does not compensate like positions based on experience and performance.No sick time; minimal vacation time. No bonuses or annual increases based on cost of living increases.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Estes Express

    Pros

    Friendly and family oriented atmosphere

    Cons

    Pay could be much better

    Advice to ManagementAdvice

    Visit with the workers

  6.  

    A job you will love to hate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linehaul Driver  in  Columbus, OH
    Current Employee - Linehaul Driver in Columbus, OH

    I have been working at Estes Express full-time for more than 3 years

    Pros

    Good pay. Good benefits. Home every day.

    Cons

    Worst equipment I have ever driven. Nobody cares. It permeates the whole company. Sad, it could be a great place to work. No expectations for it to get better. Been here 3 long years and looking for a new job.

    Advice to ManagementAdvice

    Don't really have any advice. It's a privately owned company run by one family. They can do whatever they want, but I don't have to drive for them, and there lies the problem. If your drivers aren't happy and leaving like they are a Estes you can't continue doing business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Frustrating, dehumanizing and stressful but good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Extra Board Line Haul Driver  in  Omaha, NE
    Current Employee - Extra Board Line Haul Driver in Omaha, NE

    I have been working at Estes Express full-time for less than a year

    Pros

    Good pay. Independence. I like people net ok. The other drivers are friendly and willing to help me learn. Many yard jockeys are nice also. There are miles but they're sporadic.

    Cons

    Home time not what it was represented to be. I get home a day late most weeks. Equipment is old but maintained. My TM ignores my messages and emails and blows off my reimbursements. At some terminals, the dispatchers won't talk to extra board drivers. Central dispatch is a group of pathological liars to the extent that they lie even if it would be easier to tell the truth just to remind drivers they have the power.

    Advice to ManagementAdvice

    In my 3 months driving line haul extra board I've observed a) a culture of hostility between drivers and dispatchers and management and b) communication issues and problems with honesty when there is communication.

    Neutral Outlook
    No opinion of CEO
  8.  

    Positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Louisville, KY
    Former Employee - Account Manager in Louisville, KY

    I worked at Estes Express full-time for more than 8 years

    Pros

    Salary, company car, benefits. Family friendly company. Opportunity for advancement if willing to relocate.

    Cons

    Technology was not very good. Continual problems with computer programs and information not reliable.

    Advice to ManagementAdvice

    Walk the talk. Profess to be all about taking care of customers and being honest when in fact was not the culture I experienced. Trust your employees to make good business decisions. Upgrade pricing department with "qualified" analysts that understand the freight industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Dockworker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dockworker  in  West Middlesex, PA
    Former Employee - Dockworker in West Middlesex, PA

    I worked at Estes Express full-time for more than a year

    Pros

    Fellow co workers that are the same title as you will work with you. Decent pay & benefits. Plenty of work.

    Cons

    Upper management shows no respect, unless you can joke with them and boost their ego. Treated like dogs. Serious lack of communication. Hours always changing. Terrible training process. Information discovered when it is too late. All penalty and no reward (you can do everything right and be rewarded nothing. First time mistake and you hear about it constantly.) Unorganized. Poor equipment not up to par. Mass amount of freight damages. Poor maintenance. Constant gossip. Brutal cold winters and scorching hot summers. Favoritism. Performance doesn't matter as seniority rules all. All that matters is "production" and "bills per hour". Technology is so far behind.

    Advice to ManagementAdvice

    Management should communicate better with all co workers. Nobody is better than anyone. Get more involved with the overall work instead of the specific title's duties. Reward good performance. Maintain the equipment and actually follow OSHA standards. Worry more about quality and less about production.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    don't ask questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - City Driver  in  York, PA
    Former Employee - City Driver in York, PA

    I worked at Estes Express full-time for more than 3 years

    Pros

    pay, fellow workers, team safety awards

    Cons

    getting a direct answer no leadership passing the blame onto the workers

    Advice to ManagementAdvice

    review everybody the same don't pick on the ones you don't like if the ones you do like do the same things

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    the worest company to drive for in the last 30 years of driving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hub Driver  in  Davenport, IA
    Current Employee - Hub Driver in Davenport, IA

    I have been working at Estes Express full-time for more than 5 years

    Pros

    Most local personel were nice and helpful.

    Cons

    worest equipment i have ever seen or drove. Write it up would still never be fixed. cheapest group i had ever worked for. The most damaged frieght daily i had ever seen.

    Advice to ManagementAdvice

    Give up!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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