Esurance Reviews

Updated October 29, 2014
Updated October 29, 2014
193 Reviews
3.8
193 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Esurance President and CEO Gary C. Tolman
Gary C. Tolman
130 Ratings

Review Highlights

Pros
  • Somewhat decent work/life balance after you put some time into the company (in 15 reviews)

  • Company is growing - an exciting time to be a part of it (in 12 reviews)


Cons
  • Work Life Balance : They will call you anytime in night to fix "Urgent" issue (in 16 reviews)

  • No work life balance, heavy workloads, and no light at the end of the tunnel as of right now (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Esurance is a fun, modern company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Esurance full-time (more than an year)

    Pros

    Relatively easy
    Decent Benefits
    Fun, mostly relaxed atmosphere
    Good supervisors and coworkers

    Cons

    Wish there was a slightly better, more flexible schedule
    Work/Life balance better than a lot, but still could use more flexibility

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I would not suggest this company for a long term stay.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esurance full-time

    Pros

    Every now and then there are company lunches if employees donate up to a certain dollar amount to a local cause. Bonuses are pretty stable, though I heard one year they didn't pay any out. Tries to promote and celebrate diversity within the workplace.

    Cons

    Performance reviews are something of a farce. In reality very limited educational opportunities. Many teams suffer from a significant amount of micromanagement.

    Doesn't Recommend
  3.  

    Sales Agent 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent I in Phoenix, AZ
    Current Employee - Sales Agent I in Phoenix, AZ

    I have been working at Esurance full-time (more than an year)

    Pros

    Great atmosphere, excellent PTO and schedule flexibility, effective training and preparation for job.

    Cons

    Customer base ranges from moderate to horrible "high risk". Long hours. Company emphasizes on growth and how sales agents can advance, but opportunities are limited. Sales are based off company median and not company average meaning to qualify for bonus, you must meet a higher margin that is less likely and can completely disqualify you from your bonus or penalize you ( hurting opportunity to grow).

    Advice to ManagementAdvice

    Use company average over company median for sales qualifiers, give "licensed sales agents" more underwriting authority to better assist customers.

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fun place to work, great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Esurance full-time (more than an year)

    Pros

    Fast growing company with excellent training program for new hires.

    Cons

    No cons so far, great place to work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Stressful with opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent I in Sioux Falls, SD
    Current Employee - Sales Agent I in Sioux Falls, SD

    I have been working at Esurance full-time (more than 3 years)

    Pros

    There are many opportunities for advancement within Esurance. They promote from within and live up to their core values. They have a generous benefit package that starts the day that you do.

    Cons

    There is pressure to preform. If one struggles initially with utilization of the knowledge base provided Esurance may not be the best fit for you as an employer.

    Advice to ManagementAdvice

    Make certain to train everyone equally. If you leave employees out simply because you think they are bright and pick things up on their own, they may struggle and become disillusioned with you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Claim adjuster full time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjuster in Brandon, FL
    Former Employee - Adjuster in Brandon, FL

    I worked at Esurance full-time (more than an year)

    Pros

    Great technology to work your claims.

    Cons

    Over worked and under paid. Their metrics are off the chain and not even attainable.

    Advice to ManagementAdvice

    get realistic for the remaining employees to reach their goals that are set. Pay the adjusters what they are worth.

  8. 1 person found this helpful  

    Very competitive culture to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rocklin, CA
    Current Employee - Anonymous Employee in Rocklin, CA

    I have been working at Esurance full-time (more than an year)

    Pros

    Challenging opportunities to be innovative and quick recognition for differentiators. Strategic management!!

    Cons

    Faster pace in terms of Domain and technology rollouts, better you opt in!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great atmosphere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Pros

    Challenge but cooperate work atmosphere. Flexible!

    Cons

    Stressful and fell hard to get ahead.

  10.  

    Very good company so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales Agent in Phoenix, AZ
    Current Employee - Insurance Sales Agent in Phoenix, AZ

    I have been working at Esurance full-time (less than an year)

    Pros

    A lot of support, great benefits, positive environment, good management

    Cons

    The pay could be a little better

    Advice to ManagementAdvice

    Raise base pay

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Satisfying and Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance full-time (more than 8 years)

    Pros

    Great use of technology, corporate and branding philosophy is genuine and substantial. Growing pains as they transition from a large small company into a small large one are challenging but not disheartening.

    Cons

    Not a place for passive ambition. Don't expect rewards to drop into your lap; if you want things bad enough, and work smart enough (not necessarily harder), your efforts will be recognized and rewarded.

    Recommends
    Positive Outlook
    No opinion of CEO

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Tampa office
Tampa office

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