Esurance Reviews

Pros

Very flexible Work schedules, good work/home balance, very generous Charitable matching, very Green company

Cons

limited career growth potential, questionable Senior Management leadership, communication about important company initiatives does not reach all levels of employees, recently purchased by Allstate so concerns about job

Pros

Great people to work. Laid back and relaxed working environment. Free milk, soymilk, and tea in the fridge every day:)

Cons

Benefits and compensation are just about average I think. resources are sometimes limited to efficiently complete some projects, especially IT resources.

Advice to Senior Management

Managers and directors that I work with are very nice and recognize your contributions and development. It feels good to work with them

Pros

If you are one of those that are good at what you do and don't ask a whole lot of questions, this is the place for you,

Cons

If you are one of those that like to participate in the feedback loop, and wants your ideas and voices to be heard, this is not the place for you. Social interactions are not encouraged here. So you may have worked here for a year, and not know the name of the person who works the next cubicle to you. Management tends to have biased approach towards some.

Advice to Senior Management

This is after all a high tech company, for goodness sake abolish the dress code rules already.

Pros

The benefits were decent and the salary was competitive. The annual bonus has the potential to boost the compensation to above average. The San Francisco office is in a great neighborhood and near public transportation.

Cons

Management tolerates temper tantrums and toxic behavior from employees, especially from those that were hired during the early years of the company. Ironically, it is out of touch with technology, although it is a dot.com company. This stems from the fact that it is first and foremost an insurance company, with upper management consisting of insurance men, making it an extremely conservative company. Men is the operative word here. Women don't fare well. Management has no qualms about working you to death. Sales goals are unrealistic and the bonuses are based on these goals. I watched the senior managers pull goals out of the sky to try to satisfy the Board of Directors of owner White Mountain Insurance. I saw many employees brought to tears out of frustration and dissatisfaction.

Advice to Senior Management

Get rid of toxic employees. Appreciate the work your employees do for you. Set realistic goals. Do not favor employees based on tenure alone. Your company is Esurance, not Progressive. Focus on your own company and stop obsessing about competitors. Continue building your technology. Get out of your ivory tower and give a listen to the employees in the trenches.

Pros

Talent does not matter, Relationship with hire ups matter.
Stability if you are willing to work day and night with foriegn bonded labor.

Cons

Most employees have maxed on PTO accural as they are scared they will have to work overtime if the take PTO.

Advice to Senior Management

Being aggressive is good, and should not be insane that your employees work without a motivation.

Pros

Flexible Scheduling, plenty of PTO--see cons though.
Very little micromanagement--see cons though.
High level of compensation is possible--see cons though.
Sioux Falls office is very nice, clean, modern cafeteria and fitness center.

Cons

If you actually USE any of your PTO, it will cost you all or most of your bonus for that month, if you are not working, you are not making your numbers, thus no bonus.
Very little MANAGEMENT as well, more like "surveillance" than leadership.
Base pay is very low relative to other fields, insurance benefits are expensive, mediocre, and deteriorating fast.
Tampa office is very dirty, old, and has no fitness center or cafeteria.
Management views sales agents as disposable, prefers to burn them out and replace them to keep pay levels low and productivity high.
No opportunity for advancement, especially if you do your job well! Forget about lateral transfer out of sales to any other department--unless you are willing to start at step one on pay scale--no credit for years of outstanding service/performance in current position.
Promotions seem to go to mediocre performers who are management pets. Recent ASM position was given to a sales agent who did not even meet the education "requirement" (as posted) for the job.
"Technology when you want it?" Agents still using CRT monitors? On PC's that are "Vista Capable?"

Advice to Senior Management

Invest in your agents. Give them the modern tools and equipment to succeed. Change the PTO system to allow agents to take their EARNED time off and not lose bonus. Many sales industries offer a "rolling average" to compensate for this--not esurance.
Promote agents who are not afraid to tell you they disagree, rather than just those who smile and nod when you talk. Real productivity increase and evolution will come from the former, not the latter, seems obvious but not to senior management.

Pros

Can advance if you're good, and upper-managements sees it.
Good work-life balance.

Cons

Company is not meeting annual goals, which will limit opportunities eventually.

Advice to Senior Management

Think outside the box.

Pros

Benefits and Salary are good.

Cons

If you are thinking about this company, think again! It started as a great place to work. However, once you are there and accustomed to the salary, the gloves come off and you see things (and people) for what they truly are - FAKE. Oftentimes, it was a very high demand placed on you. But you were given very little support to get your job done. To this day, many of the people in this office have moved on (some by choice others were forced out). For those who left earlier, it was a GREAT move. For those still left behind, good luck to you and please, for your own sanity, start looking. The market is picking up and peace of mind out-weighs stress, anxiety, micro-management, and terrible work-life balance any day of the week.

Advice to Senior Management

Terrible! They will tell you one thing and do something completely different, then act as if you are the one at fault.

Pros

Great benefits, great time off, flexible management. If you want to learn other areas of the department, management will support the career development. Great people to work with and a great location!

Cons

Poor morale, poor upper management leadership, people in positions because of politics not experience. Not a great place to move up in your career, but a good place to build skills.

Advice to Senior Management

Listen to your employee's concerns and address them. This may retain employees longer and increase satisfaction.

Pros

Decent benefits
Management is flexible with schedules when possible
Great views of the bay bridge and bay from the lunch room
Assistance in career training

Cons

Promoting people with a high school diploma to a network engineer position. Then let the folks with college degrees continue to work shifts.

Advice to Senior Management

Communication throughout the company is very important. Try to keep everyone informed. Closed door meetings are not good for anyone. I hope you figure out how to compete with your competitors and wish you luck!!