Esurance Reviews

Updated June 25, 2015
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237 Employee Reviews

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  1. Claims Representative

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Esurance full-time (More than a year)

    Pros

    Very fun and flexible environment

    Cons

    The job can be demanding

    Advice to Management

    Keep up the good work


  2. Helpful (1)

    Lots of opportunity, fun atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Esurance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly and funny people; good benefits including medical from day 1; responsive IT staff; feel appreciated by the company; most promotions are internal; company is dedicated to education and training of associates

    Cons

    Some people who get promoted seem to have no business being promoted - it's almost like they use blackmail to advance. Sometimes it seems a little backwards that dev runs the show, more than business. Some managers place too much importance on a college degree.

    Advice to Management

    Hold the right people accountable for mistakes. Be consistent with the company's "Dignity & Respect Pledge" and when employees don't treat colleagues with dignity and respect, enforce consequences.


  3. Helpful (1)

    total loss dept

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff and Good company

    Cons

    Needs to work on the Bad benefits

    Advice to Management

    Clean up


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  5. Helpful (1)

    Assistant Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esurance full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great location of HQ in San Francisco, young talented coworkers. Ambitious attitude, results oriented managers, high expectation of performance. Subsidiary of Allstate provides some exposure to larger organization. Growing company.

    Cons

    Long work hours, political environment, lack of resources (e.g. small company doesn't invest in premier software tools), low cost carrier means lean work environment, few perks or parties.

    Advice to Management

    Continue to seek effective managers


  6. Helpful (1)

    Customer Service Represenative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Esurance

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly people, supervisors seems to care

    Cons

    Can be emotionally draining. Sitting on a chair for 10 plus hours a day is rough.

    Advice to Management

    Let me have a choice for my breaks


  7. was great, then they got bout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esurance

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    great co-workers
    used to have good management

    Cons

    bad new management
    hard to move up


  8. Helpful (2)

    Sales Agent

    • Work/Life Balance
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Former Employee - Anonymous Employee in Sioux Falls, SD

    I worked at Esurance full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The only real pro is obtaining your insurance license on their dime.

    Cons

    Be prepared to literally hate coming to work stressed out when all you do is take call after call after call with maybe 30 seconds in between calls IF you're lucky. Also get ready to take mainly inner-city calls and turn into a quoting machine only offering state minimums. Esurance stopped selling value and started selling price-drive policies when they adopted their "get a quote in 7 1/2 minutes campaign." Whoever came up with that as well as the people who approved it must not know anything about selling. Get ready to spend the majority of your day dreading your next "313 area code call asking for a coat." Those of you who have a sales job at Esurance know what i'm talking about.

    Advice to Management

    Stop setting people up to fail by offering cheap rate for their first term only to raise premiums upon renewal. Retention seems to be a foreign language.


  9. Helpful (1)

    Sales ( only about sales. I heard other departments enjoy their jobs.)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Esurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay is decent but that is about it. I need this to be 20 words so... pay pay pay.

    Cons

    Lack of direction. No leadership presence from the site manager. Rich get richer environment. Absolutely no training over the last few years. New launches are always delayed and when they are finally released they either don't work or have a million bugs. Major issues that prevent policies from being sold exist and it takes months to fix. Monotonous work environment with absolutely no chance at a promotion.


  10. Helpful (1)

    Very disorganized

    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Esurance full-time (More than a year)

    Pros

    - Open to creativity
    - There's some talented and motivated people

    Cons

    My department was disorganized and some senior level managers were not excited about what they were doing, therefore it trickled down to other employees.

    Advice to Management

    - Hire people in upper management whoa re experts in their field and who know how to lead people
    - Stop living in the past


  11. Helpful (3)

    Not very challenging. Will not recommend for somebody whose interested in learning new technologies.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in San Jose, CA
    Current Employee - Software Developer in San Jose, CA

    I have been working at Esurance

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The good thing about working for esurance was that the work there wasn't challenging so if your looking for easy money I would recommend working there.

    Cons

    The bad thing about working for esurance was the salary. The base salary offered by esurance is low and the growth potential is also low.

    Advice to Management

    The good thing about working for esurance was that the work there wasn't challenging so if your looking for easy money I would recommend working there. The bad thing about working for esurance was the salary. The base salary offered by esurance is low and the growth potential is also low.



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