Etech Reviews

Updated January 27, 2015
45 reviews filtered by
  • Any Location
  • Any Job Title
3.2
45 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dilip Barot
10 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Great Place to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Coach in West Palm Beach, FL
    Former Employee - Sales Coach in West Palm Beach, FL

    I worked at Etech full-time (less than a year)

    Pros

    Great opportunity and growth potential. Positive atmoshphere.

    Cons

    New to the area (West Palm Beach)

    Advice to ManagementAdvice

    Take time to allow growth. Be proactive to gather new opportunitites.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. They pay and treat you like they're outsourcing you, which they are.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chat Representative in Nacogdoches, TX
    Former Employee - Chat Representative in Nacogdoches, TX

    I worked at Etech full-time (more than a year)

    Pros

    Different campaigns to work on. Pretty easy to get a job if you really need one. Very easy to keep the job.

    Cons

    The management is very quid pro quo. Many scandals. Very little opportunity for advancement, despite promises. If a supervisor is handling more than one campaign, you are basically asked to lie when the representatives from that campaign come down and say that this supervisor is only handling this one campaign.

    Advice to ManagementAdvice

    Stop being messy.

    Doesn't Recommend
    Neutral Outlook
  3. Work like an outsource, paid like an outsource.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chat Representative in Nacogdoches, TX
    Former Employee - Chat Representative in Nacogdoches, TX

    I worked at Etech full-time (more than a year)

    Pros

    Usually readily available jobs. Sometimes flexible with school. Has tuition reimbursement. Difficult to get fired. Many different campaigns.

    Cons

    Difficult to advance. Management has been known to be "shady," very "quid pro quo." Some people that should be fired are not because of apathy or office politics.

    Advice to ManagementAdvice

    Don't be so messy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. My experience working with this company has been interesting to say the least.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lufkin, TX
    Current Employee - Customer Service Representative in Lufkin, TX

    I have been working at Etech full-time (less than a year)

    Pros

    The best reason to work for this company is the flexibility of the work schedule. If you are a student and you just need a little extra money to make it through school, this job is perfect for you because they will work around your schedule.

    Cons

    They don't pay you enough to put up with management. Peoples jobs are always threatened in order to try to get results in sales. Which is totally backwards.

    Advice to ManagementAdvice

    My advice is that you give your employees incentives to push harder. This company use to be based on that. I don't know what happened. There is no holiday pay, you have to use your accumulated time in order to have a day off with pay. Treat your employees right and the increase will come.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Cool, so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OCR-1( Online Chat Representative ) in Nacogdoches, TX
    Current Employee - OCR-1( Online Chat Representative ) in Nacogdoches, TX

    I have been working at Etech full-time (less than a year)

    Pros

    The people are awesome, as far as my manager
    Real laid back job..

    Cons

    Wish they paid a little more, but it is fair for what I do.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Great place to work while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Nacogdoches, TX
    Former Employee - Customer Service Representative in Nacogdoches, TX

    I worked at Etech part-time (more than 3 years)

    Pros

    Extremely flexible hours. Tuition reimbursement program. Lot's of opportunity for overtime. Easy ability to move to another position within Etech. Pretty good training.

    Cons

    Very hard to get a raise. Lunches nor 15 minute breaks are paid for. You must clock out if you want to take a break. No really good compensation programs, so you will barely make comp. Terrible pay considering the customers you have to deal with.

    Advice to ManagementAdvice

    Create better compensation programs. Treat employees like actual people instead of just focusing on your quota.

  8. Average company and workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Agent in Dallas, TX
    Former Contractor - Customer Service Agent in Dallas, TX

    I worked at Etech as a contractor (less than a year)

    Pros

    Teamwork; Friendly environment, office culture, time-off

    Cons

    Nothing for now, other than Sunday work

    Advice to ManagementAdvice

    Keep doing what you doing and more

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Animals in a Zoo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Phone Representative in Dallas, TX
    Former Employee - Apple Phone Representative in Dallas, TX

    I worked at Etech full-time (less than a year)

    Pros

    Money is the only reason / benefits are not worth anything.
    When you left the job, you did not bring it home.

    Cons

    No PTO for all intents and purposes
    It was like a bunch of animals running around in a zoo, free and out of their cages.
    At least a third of the employees were on drugs.
    There were many physical and near physical altercations that affected the safety of other employees.
    There was constant cussing on the floor from employees and nothing was ever done about it.
    There was loud, cussing music played on the floor.
    The smell of pot was so strong in the parking lot, you could get a contact high from it.

    Advice to ManagementAdvice

    Replace your selves with some educated, civilized people and aim a lot higher when bringing employees into the work place. Drug test EVERYONE. Monitor what goes on remotely.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Unprofessional is an understatement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Dallas, TX
    Current Employee - Customer Service Agent in Dallas, TX

    I have been working at Etech part-time (less than a year)

    Pros

    Monday through Friday schedule that is all if you would consider that a pro at a company this bad!

    Cons

    Everything the calls are horrible, we have no way to actually successfully assist the customers due the lack of proper working systems! Management and staff from the Office Manager down is the biggest circus and sideshow I've ever seen!

    Advice to ManagementAdvice

    Please become more professional and hire professional individuals with work ethic and integrity!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Etech trains, encourages, empowers, and invests in their team members to learn, grow, and advance in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Nacogdoches, TX
    Current Employee - Anonymous Employee in Nacogdoches, TX

    I have been working at Etech full-time (more than 5 years)

    Pros

    Etech provides many opportunities for this community with positions offering great health insurance benefits, and advancement opportunities along with tuition reimbursement for those pursuing a degree, not to mention child care reimbursement for the working parent. Plus, this place has a fun work environment and allows you to be a part of their community involvement.

    Cons

    In general, the pay rate is on the low end of the scale whether you are hourly or salary.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Etech? Share Your Experiences

Etech

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.