Etech Reviews

Updated August 27, 2015
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3.4
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Recommend to a friend
Approve of CEO
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Dilip Barot
13 Ratings

Pros
  • good company, american, nice work culture (in 2 reviews)

  • Best working environment with total professionalism (in 2 reviews)

Cons
  • You only get overtime pay sometimes, if the campaign is authorized (in 2 reviews)

  • Remuneration, but then it is compensated by the learning the organization provides (in 2 reviews)

More Pros and Cons

57 Employee Reviews

Sort: Popular Rating Date
  1. Etech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coach in Nacogdoches, TX
    Current Employee - Sales Coach in Nacogdoches, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, reliable, work environment, supporting and very understanding in regards to work schedule or personal issues.

    Cons

    Unpredictable compensation plans, little contact with client with lower level management, and very difficult to get a raise or moved to salary.

    Advice to Management

    Listen more to the lower level positions, they do the dirty work and have great input if your willing to lend an ear.


  2. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Etech full-time (More than 5 years)

    Pros

    Great Work Culture Good Salary

    Cons

    Can work on infrastructure


  3. Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lufkin, TX
    Former Employee - Anonymous Employee in Lufkin, TX
    Recommends
    Positive Outlook

    Pros

    Fun job and people are great.

    Cons

    Can be boring at times.

    Advice to Management

    Na


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. alot of lay-offs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Huntington, WV
    Current Employee - CSR2 in Huntington, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    good company with great benefits and all the staff from management to CSRs are great to work with over all a pleasant company

    Cons

    we get laid off about 3-4 months a year sometimes more sometimes less. the Huntington branch doesn't get paid a lot we did get slightly more than minimum wage since the National minimum wage went up we now level off at the minimum level. management told us a 75 cent raise was being approved and just needed signed off on that was 7 months ago our branch is the lowest paid branch they have...

    Advice to Management

    be a little more understanding to peoples needs and concerns sometimes they single minded in the sense that peoples lives revolve around ETech and nothing else. they have us as full time employees giving us less than 32 hours a week i can barely afford the insurance that the company offers me.


  6. It was okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people were nice Job was relatively laid back

    Cons

    Hours really went up compared to how much they initially said (had ~32hrs/week when I only wanted ~20 and I couldn't get them to change that so I had to quit)


  7. Cool tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It pays really really good

    Cons

    It took up a lot of my time

    Advice to Management

    Keep the trainers awesome


  8. Cust service rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great customers, great staff, good hours

    Cons

    Changed stuff without being noticed.


  9. Etech does its best!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Etech full-time (More than 8 years)

    Pros

    Great company, believes in developing and hiring from within.

    Cons

    Outsourcing is a tough, low margin business. Etech does best to compensate people but it is hard based on what their customers ay Etech.

    Advice to Management

    Make sure your center directors and managers are practicing the same leadership values the company professes.


  10. Good benefits, horrible pay and too much stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nacogdoches, TX
    Current Employee - Anonymous Employee in Nacogdoches, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Etech full-time (More than 3 years)

    Pros

    great benefits if you can handle massive amounts of stress with a big grin on your face

    Cons

    Managers pass the buck to employees constantly, don't take responsibility. It's always your fault even if you are a top performer. You will not get promoted unless you can kiss a lot of rear and smile about it.


  11. They pay and treat you like they're outsourcing you, which they are.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chat Representative in Nacogdoches, TX
    Former Employee - Chat Representative in Nacogdoches, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Etech full-time (More than a year)

    Pros

    Different campaigns to work on. Pretty easy to get a job if you really need one. Very easy to keep the job.

    Cons

    The management is very quid pro quo. Many scandals. Very little opportunity for advancement, despite promises. If a supervisor is handling more than one campaign, you are basically asked to lie when the representatives from that campaign come down and say that this supervisor is only handling this one campaign.

    Advice to Management

    Stop being messy.



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