Eurest Dining Services Reviews

Updated August 7, 2015
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2.6
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Gary Green
8 Ratings

48 Employee Reviews

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  1. It's about the Client

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The hours and no weekends.

    Cons

    Disorganized management from the top down.

    Advice to Management

    Learn your employees job. If you can't do their job, you should not be the manger. Listen to your employees more.


  2. Food Prep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Ossining, NY
    Current Employee - Cook in Ossining, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Eurest Dining Services full-time (More than a year)

    Pros

    Good clean working environment, friendly peers.

    Cons

    Managers take advantage of talented employees with large workloads and no employment opportunities.

    Advice to Management

    It would be nice to see some compensation or recognition at least for good performance.


  3. So so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Eurest Dining Services full-time

    Pros

    Work with great people. The team members are overall really wonderful. Like family. Working with food is always a plus. You never leave work hungry and creativity is praised. Sometimes the job is even fun.

    Cons

    Over worked and under paid. 12-13 hour work days, 5 + days per week. Expected to work weekends sometimes, no overtime pay as a salary manager. High expectations with little to no reward system. Maintaining guidelines for hourly employees is very difficult, limited support from upper management. Everyone is spread so thin, it's impossible not to get burnt out too quickly.

    Advice to Management

    Compensate for performance properly. TRAIN TRAIN TRAIN! Work on training your employees first, thoroughly, even if it takes time, money and effort you think you do not have, it will be SO WORTH IT in the long run. Don't burn people out. Make sure they are getting support when needed and given time off, to be with their families to recuperate. Hospitality is rough, be more supportive of that.


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  5. Not the worst job ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Director in Chicago, IL
    Current Employee - Food Service Director in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Eurest Dining Services full-time

    Pros

    Monday through Friday schedule, no evenings, paid holidays. Salary can be decent if you have put yourself in a position to negotiate with your DM or RM. If your operation is running smoothly, and your client is happy, you will probably never see your DM or RM.

    Cons

    The amount of paperwork is astounding. I could actually spend all day at my desk doing safety stuff, corporate CYA paperwork, CHAT training, surveys, etc. It NEVER ends. Then, once you think you have caught up, they add something else for you to do on a weekly or monthly basis. It is very much a "thrown into the fire" type of learning experience. Managers are essentially neutered when it comes to firing or sever disciplining of their direct reports as HR is always trying to play CYA. God forbid if you need to fire someone. There are like four levels of approval needed and an unrealistic paper trail of documentation. In the five years I have been here, I have noticed a drastic shift in attitude regarding food. Used to be that you had the autonomy to purchase different items from different vendors, thus allowing you the ability to source preferred items. Not any longer. They are now more concerned with their kickbacks from national vendors, meaning you end up in trouble if you do not buy your cheese from the right vendor. You are also forced to purchase a large order of "opportunity buy" substandard product every month. They are also heavily promoting "recharge" items. This means you will automatically receive items from a vendor whether you want them or not. Overall, a very difficult place to

    Advice to Management

    It does not matter what I put here. Change of direction will not occur on a boat of this size.


  6. Find the T-Shirt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eurest Dining Services full-time

    Pros

    Autonomy, on the job training, self clarifying environment, chances to develop different skill sets.

    Cons

    Lack of support. Chronic and persistent high levels of stress. Unrealistic demands based on unclear/unreachable goals. Too many Chiefs. Lack of useful training. Gross misrepresentations of actual work-life balance. Conference calls with limited pertinent content. High turnover in upper management leading to lack of clear direction. Obfuscation and silos. Accountability for results without necessary decision making authority. Too much top-down management. Lack of organizational checks and balances on company politics.

    Advice to Management

    Develop a more comprehensive and relevant on-boarding process, which allows for difference in learning style and speed. Involve employees in solution development. Analyze "hidden" costs of employee turnover. Establish efficacy and sustainability of current initiatives before implementing changes. Examine real world "kill the messenger" impact on morale and productivity. Work to understand and convey that understanding of current situation/constrains before demanding results.


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Paul, MN
    Current Employee - Manager in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Eurest Dining Services (More than 3 years)

    Pros

    Largest food service company in the world. Monday-Friday hours.

    Cons

    The fact that a unit manager has to work so many hours to complete what is required to do. There is always more paperwork to do. There should be an HR rep to take care of all of the HR work that is required and a safety trainer to keep everyone on task for what the expectations are that can work with staff hands on. Of course it is never enough pay in this industry.

    Advice to Management

    Take some weight off and you will have a lot happier team with fewer trips to the doctor for stress related issues.


  8. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I worked for Eurest Dining Services for one year.

    Cons

    not enough pay for a good living


  9. okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Foodservice MetLife Tampa in Lithia, FL
    Current Employee - Director of Foodservice MetLife Tampa in Lithia, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eurest Dining Services (More than 3 years)

    Pros

    some good people, people are a lot of fun, prepare goods food fresh daily. Don't have too much too say

    Cons

    several things, training is not up too par, way too much micro managing, not very good balance and a lot of things are contradictory

    Advice to Management

    I don't have anything to say about management,


  10. 40+ hours, but no backbone within company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill Cook in Enfield, CT
    Former Employee - Grill Cook in Enfield, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Eurest Dining Services full-time (Less than a year)

    Pros

    Full-time work that does give some over time. Great hours, good food benefits and opportunity to be creative with cuisine.

    Cons

    Management does not listen to a word you say, will believe the client's word over yours without question and they expect more and more from you as you go on with no or little pay raise. They will expect, as you gain more experience, to add more and more to your work load and expect you to perform at a high level. Time off is difficult to get and scrutinized at when you request it, they fail to cross-train for different responsibilities (if you are hired for one role, you are the only one to do it and nobody is able to spot-fill in). They pay is very low to start, lower than the advertised wage.

    Advice to Management

    Support and believe in your employees. Give more compliments and great criticism instead of negativity and pestering. PAY your good people well and treat them as people - not objects.


  11. Horrific

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX
    No opinion of CEO

    I worked at Eurest Dining Services full-time (More than 5 years)

    Pros

    The pros about this job is your hours never change and it is only Monday- Friday.

    Cons

    Overworked, under paid, wherever I transferred to there was terrible management. Don't do it unless your desperate for a job.

    Advice to Management

    Stop sitting on your butt! You're not too good to get your hands dirty.



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