Europcar Reviews

Updated July 21, 2015
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Europcar CEO Philippe Germond
Philippe Germond
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11 Employee Reviews

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  1. Europcar management and marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Netanya (Israel)
    Former Employee - Manager in Netanya (Israel)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Europcar full-time (More than 3 years)

    Pros

    Professional qualities,skills to cope assigned tasks,responsibilty,human resources management,possibility to make progress in working with my help.

    Cons

    I am a strict manager with high requests,not everyone cope with my tasks.Sometimes the main reason is complicated relationships with partners or clients.I sometimes ignore people because i am to busy.

    Advice to Management

    Practice the following techniques to become the master of your own time: Carry a schedule and record all your thoughts, conversations and activities for a week. This will help you understand how much you can get done during the course of a day and where your precious moments are going. You'll see how much time is actually spent producing results and how much time is wasted on unproductive thoughts, conversations and actions. Any activity or conversation that's important to your success should have a time assigned to it. To-do lists get longer and longer to the point where they're unworkable. Appointment books work. Schedule appointments with yourself and create time blocks for high-priority thoughts, conversations, and actions. Schedule when they will begin and end. Have the discipline to keep these appointments. Plan to spend at least 50 percent of your time engaged in the thoughts, activities and conversations that produce most of your results. Schedule time for interruptions. Plan time to be pulled away from what you're doing. Take, for instance, the concept of having "office hours." Isn't "office hours" another way of saying "planned interruptions?" Take the first 30 minutes of every day to plan your day. Don't start your day until you complete your time plan. The most important time of your day is the time you schedule to schedule time. Take five minutes before every call and task to decide what result you want to attain. This will help you know what success looks like before you start. And it will also slow time down. Take five minutes after each call and activity to determine whether your desired result was achieved. If not, what was missing? How do you put what's missing in your next call or activity? Put up a "Do not disturb" sign when you absolutely have to get work done. Practice not answering the phone just because it's ringing and e-mails just because they show up. Disconnect instant messaging. Don't instantly give people your attention unless it's absolutely crucial in your business to offer an immediate human response. Instead, schedule a time to answer email and return phone calls. Block out other distractions like Facebook and other forms of social media unless you use these tools to generate business. Remember that it's impossible to get everything done. Also remember that odds are good that 20 percent of your thoughts, conversations and activities produce 80 percent of your results.


  2. Below average employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leicester Head Office in Leicester, England (UK)
    Former Employee - Leicester Head Office in Leicester, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Europcar full-time (Less than a year)

    Pros

    Money is ok, offers usual benefits but nothing you wouldn't earn at Tesco

    Cons

    Not organised, no company induction. Basically have to find everything out for yourself. Not the organised 21st century company you would expect them to be. Basically a very old fashioned backwards business hiding behind some big modern corporate branding and marketing.

    Advice to Management

    Nothing, "wooden dollar" mentality seems to be ingrained from top to bottom


  3. Enriching

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Staff are very friendly and welcoming

    Cons

    Have a Scapegoating atmosphere unfortunately

    Advice to Management

    -


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Leicester, England (UK)
    Current Employee - Manager in Leicester, England (UK)
    Recommends

    I have been working at Europcar full-time (More than 5 years)

    Pros

    Care about employee development, friendly atmosphere and people, great location which is easily accessible

    Cons

    low pay, parking fees, blame culture, low flexibility

    Advice to Management

    Match pay to reflect the market


  6. Poor performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ktw Driver Agent in Liverpool, England (UK)
    Current Employee - Ktw Driver Agent in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Europcar full-time (More than 5 years)

    Pros

    None that I can think of.

    Cons

    Not knowing the time when you should finish work, very long hours, NO support from management, poor pay, treated with total discontent (your just a number not a name) and above total lack of investment.

    Advice to Management

    Europcar are loosing contracts left and right because of poor management an lack of investment in decent cars and staff training. Most of the driving and cleaning is sub-contracted out to 3rd parties like autoclenz who employ people on a self employed pay per car system. This is totally wrong as the driver cannot stay and help customers with paperwork and controls etc because they need to get another job done to earn a wage (most of the time cannot speak any English). Enterprise have taken at least two BIG contracts out of our station in the last month and I can see why. Their staff are always smartly dressed (shirt and tie etc) the cars they have are top of the range and brand new not like the cheap rental spec base level cars we get. The top brass at europcar need to look seriously at how the middle and station management are running the show and talk to the guys and girls who are the ones interacting with the customers building a re-pore with them and actually earning the money.


  7. Company squeezes every ounce of goodwill out of you and cares not for your welfare or health

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ktw Driver Agent in Great Yarmouth, England (UK)
    Current Employee - Ktw Driver Agent in Great Yarmouth, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Europcar full-time (More than 5 years)

    Pros

    Sorry, there are no pros.

    Cons

    Very long working hours. Never knowing from one day to the next what time you will finish.No breaks.I worked from 0715 until 2245, on Tuesday then had to start at 0545 Wednesday. (Honestly!). Minimum wage . Terrible working conditions.

    Advice to Management

    Why do we take bookings for cars we don't have. Why do companies like Lex hold us to ransome with fines for late delivery, if we are unable to provide stated car, late collections.When are we going to have a fleet that matches our requirements. Spend a little more time listening to employees and not so much time trying to satisfy shareholders, and senior staff. Area manager has only visited branch twice in a year.


  8. STAY AWAY.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - --- in Sydney (Australia)
    Current Employee - --- in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook

    I have been working at Europcar full-time (More than a year)

    Pros

    some nice colleagues, easy to be Rental service office because of high dissatisfaction rate of employees.

    Cons

    UNETHICAL to employees and customers, Bad pay/awards & hours which causes many problems due to tight budget set by higher management, constant unreasonable pressures from higher management

    Advice to Management

    Its all about EOFY profit reports for Mr. CEO to receive better commission. The buck really stops there. If RSOs, Managers and other operation workers are paid fairly to the amount of stress, effort and hours/awards, there wouldn't be as much mayham! Luckily Europcar is well adapted to high retention because as an employee you are just a number. The CORE VALUE for Europcar is all about money by taking advantage of employees. Don't take my word for it, speak to your local HONEST Europcar employee.


  9. Hard work and pro-activeness is appreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Planning Analyst in London, England (UK)
    Current Employee - Fleet Planning Analyst in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Europcar full-time (More than a year)

    Pros

    Management supports you to succeed in your goals within organisation if you are ambitious, proactive and have drive to achieve results. Employees are genuine and are always ready to help you by going that extra mile.

    Cons

    Some employees are not adaptive to new approaches but rather wish to stuck to old historical methodology which sometimes prove as bottleneck towards achieving desired results. Also, new policies and decisions take much time to pass through management approval process.

    Advice to Management

    Decrease the amount of time wasted in meetings (too many meetings) and; Fast track the decision making process within departments.


  10. How to manage a mushroom farm

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend

    Pros

    People you work with Market Leader in the UK Sense of Loyalty to customers It use to be a lot better

    Cons

    Lack of communication from senior management No strategic view or direction was ever communicated The merger with National really destroyed staff morale Seemed to be writing a book on how not to do change management

    Advice to Management

    Have a vision, from that have a strategy and an annual plan. Then tell people about it, let them understand it, and keep them informed about how things are going. Good or Bad


  11. Interessanter Job mit einigen Nachteilen. Interesting job with some downfalls.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Manager
    Current Employee - Pricing Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Europcar full-time (More than a year)

    (Translated from English)

    Pros

    Gute Atmosphäre im Team und gute Kommunikation mit dem Mittelmanagement. Von Anfang an wird einem die Freiheit gelassen, seine eigenen Entscheidungen zu treffen und man ist für das Ergebnis verantwortlich.

    Good atmosphere within the team and good communication with the middle management. From the start on you are given space to make your on decision and your are responsible for the results.

    Cons

    Ziele und Strategie der Geschäftsleitung sind nicht immer eindeutig und oft finden schnell Veränderungen statt. Der Druck von oben wird vom Management an die Angestellten weitergeleitet.

    Goals and strategy of the senior management is not always clear and changes sometimes very quickly. Pressure from above is passed down by the management to the employees.

    Advice to Management

    Der Führungsstil sollte sich mehr auf langfristige Ziele als kurzfristige Verdienstmöglichkeiten konzentrieren. Generell die Zufriedenheit der Mitarbeiter verbessern. Ausgleich zwischen Arbeit und Freizeit, Heimarbeit.

    Leadership style should focus more on long-term goals rather than on short-term revenue opportunities. Improve employee satisfaction in general, work-life balance and home office.



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