Evangelical Christian Credit Union

www.eccu.org
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Evangelical Christian Credit Union Reviews

Updated April 12, 2015
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2.9
9 Reviews
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Recommend to a friend
Approve of CEO
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Mark G Holbrook
7 Ratings

Employee Reviews

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  1. Tough Situation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Member in Brea, CA
    Former Employee - Staff Member in Brea, CA

    I worked at Evangelical Christian Credit Union full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Caring, hardworking staff, weekly chapel, serves ministries.

    Cons

    Low morale, stagnant compensation, significant executive turnover and layoffs.

    Advice to Management

    Be courageous and do what you know needs to be done.

  2. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Evangelical Christian Credit Union full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staff Meeting
    Gym
    Pay is consistent within the industry
    Beautiful Campus
    Serves missionary customers well

    Cons

    CEO
    Poor work environment
    "Christian Atmosphere"
    Too much management
    Too many meetings
    ELT not held accountable
    CEO should have been ousted 5 years ago, prior to the second round of layoffs. When you boldface lie, you will be found out. CEO also places blames on everyone else but himself.
    Executive team members are not truthful
    Computer system outdated, hard for businesses and non missionary customers to do business.
    Shows favoritism, which again is not biblical
    Some staff members are extremely overworked, while others sit around and chat greater than 25% of the day

    Advice to Management

    Truly learn from your mistakes.
    Get out of the 60's

  3. Christian Based Company with many flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Evangelical Christian Credit Union full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people here are overall nice friendly people. Having a nice gym on site and working in a very nice environment helps. I like also having the weekly chapel.

    Cons

    Competence. Leadership lacks the competence to lead this company into the future. I had a hard-time when we did the round of layoffs after the CEO said we were financially in a good position. This company does not challenge and hold employees accountable for their work. I struggled looking at reports and other information that was wrong and still went out to our customers.

    Advice to Management

    Mark Holbrook needs to step down. Change needs to occur and the only way change can happen if a new CEO comes in.

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  5. Overall good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Brea, CA
    Former Employee - Anonymous Employee in Brea, CA

    I worked at Evangelical Christian Credit Union full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    High integrity, high caliber individuals work here. ECCU strives to create a culture of life balance for its employees. They offer a great benefits package even though compensation (pay rate) is generally lower than industry standards.

    Cons

    Facing some tough times, decision making regarding staffing is poor and is causing staff morale to decrease.

    Advice to Management

    Maximize the investments made in people in order to boost employee morale and retain business knowledge for the overall good of the company.

  6. I worked at ECCU for several months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Brea, CA
    Current Employee - Anonymous Employee in Brea, CA

    I have been working at Evangelical Christian Credit Union full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, friendly atmosphere, regular chapels on Wednesdays are great. The campus is second to none in this area and the gym is always great to go for a workout. Management is easy to approach when you need answers, but...

    Cons

    Aside from that, it seems like communication between employees and management isn't that great. Unclear/little room for advancement, some unchristian attitudes are overlooked.

    Advice to Management

    Try to improve communication and networking between yourselves and employees. If there's a conflict, don't avoid it, resolve it, and everyone's better off.

  7. It will be a great place some day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Brea, CA
    Current Employee - Manager in Brea, CA

    I have been working at Evangelical Christian Credit Union full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great culture and environment. The sense that you're contributing to a greater cause in a corporate setting is very appealing.

    Cons

    Instability, insecurity, regulator pressure, constant restructures that don't address the core inefficiencies, insufficient technology.

    Advice to Management

    If you can't think of a different way of doing things, then maybe you should step down and let someone with a new perspective take over.

  8. Helpful (1)

    Was a great place at one time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Brea, CA
    Current Employee - Anonymous Employee in Brea, CA

    I have been working at Evangelical Christian Credit Union full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Mostly upbeat staff
    Really nice work facility
    Pretty good benefits

    Cons

    Management makes a lot of monsey while trying to convince you that it is ok to make less than your peers in the industry.
    They consistently promote the wrong people.
    This place is nicro-management central.

    Advice to Management

    Organize a 'real" succession planning committee. You have some amazingly talented employees that are being under utilized and un-motivated.
    You should conduct 360 reviews on all managment and then put action plans in place for the people that score poorly.
    The reason people are looking at for other places to work is due to a loack of motivation across the enterprise and the fact that there is ABSOLUTELY no career growth to be had within this organization.

  9. Helpful (1)

    Great people, mission and vision... Frustrating to innovators and achievers.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research in Brea, CA
    Current Employee - Research in Brea, CA

    I have been working at Evangelical Christian Credit Union

    Disapproves of CEO
    Disapproves of CEO

    Pros

    ECCU is a Christian workplace with Christian coworkers. Their weekly Service / Chapel time is priceless.
    They have a beautiful campus and a gym for employees with racquetball courts.

    Cons

    In the dark ages technologically
    Unchristian personalities are not dealt with
    Values conflict-avoidance over progress
    Three years running of no pay raises or bonuses

    Advice to Management

    Make the tough decisions
    Promote contributors, not conformists
    Don't promise what you can't deliver
    Stop promoting unqualified people who make emotional and capricious decisions

  10. Values-driven Enterprise

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Writer in Brea, CA
    Former Employee - Technical Writer in Brea, CA

    I worked at Evangelical Christian Credit Union

    Recommends
    Recommends

    Pros

    The people you work with are generally really nice people. The values of the company are practiced. The ongoing training regime for new employees when they come on board is fantastic. There are all the bank holidays that are nice. The company really takes seriously its mission of being a premier ministry banking resource. One aspect I particularly enjoyed was the weekly staff meeting that was really like a mini church service. We had a band of musically talented employees who would lead us in worship, and then either the CEO or a guest speaker would deliver some words of encouragement. A great mid-week pick-me-up.

    Cons

    The culture supports trying to do too many things at once. Multiple initiatives and cross-functional projects may leave you feeling as though you aren't accomplishing as much as you'd like because you spend a lot of time in meetings.

    Advice to Management

    Keep up the good work.

Evangelical Christian Credit Union Photos

ECCU Building
A View of the Heavenly Gate

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