Evertec

  www.evertecinc.com
  www.evertecinc.com

Evertec Reviews

Updated November 19, 2014
Updated November 19, 2014
13 Reviews
3.0
13 Reviews
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Evertec President & CEO Peter Harrington
Peter Harrington
7 Ratings

Employee Reviews

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  1.  

    Good company, lots of interesting and engaging projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Juan, PR
    Former Employee - Anonymous Employee in San Juan, PR

    I worked at Evertec full-time (more than 5 years)

    Pros

    One of the best IT companies in Puerto Rico, lots of interesting and engaging projects to be part of. They offer very good benefits (401K, health insurance, performance bonus). During the time I worked there I had the chance to participate in their work-from-home program, which was a good 'pro' for my work-life balance. The best memory I have of this company is its people, its employees definitely make this company a fun place to work.

    Cons

    Professional growth in terms of promotions takes too long to achieve and be ready to stay with your same salary for quite some time. Salaries are not up to average.

    Advice to ManagementAdvice

    There should be more focus in professional growth. More training opportunities as well as better chances to engage in different projects, move between the different groups. Salaries should be brought up to this century.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Easy to bright as long as you are average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in San Juan, PR
    Former Employee - Financial Analyst in San Juan, PR

    I worked at Evertec full-time (more than 3 years)

    Pros

    Benefits are good, including paid holidays. Easy to excel, since majority of employees lack the acumen needed to do an average job in their respective roles. It's an ideal workplace for career building, but after 3-4 years you need to move out.

    Cons

    Cons outmatch Pros in all areas with the exception of benefits. Salaries are mediocre, but this is no surprise since EVERTEC traces back to Banco Popular.

    Common departments (HR & Marketing) lack solid leadership and competent personnel. There are no Career Development Programs for employees (some employees have had the same role for over 20 years). Ironically, EVERTEC uses old technology to support basis business needs.

    There is no Strategic foundation in the company, which creates disruption in you every day work.An average employee will spend most of his time solving last minute problems, which comes as an effect of not having a formal strategic plan.

    Advice to ManagementAdvice

    Raise salaries
    Develop a solid Career Development Program
    Invest in your people (trainings, conferences, etc), remember they are your biggest asset
    Re-design the whole marketing strategy around ATH, consider having another leader since the brand has not seen any significant changes in the past 20 years (even the loga is the same, which looks outdated since 2001).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great experiences, Long Hours, No Conpensations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Juan, PR
    Current Employee - Software Developer in San Juan, PR

    I have been working at Evertec full-time (more than 3 years)

    Pros

    it has a good work environment, the co workers are great and a good place to learn on the go about handling Huge datasets.

    Cons

    long hours, administration always wants evrything by yesterday, employee compesations for their work is non existant, salary is laughably not to market value of employees

    Advice to ManagementAdvice

    would be great if they took the time to compensate the long hours and to keep their employees happy, training on new technologies would be great and to better evaluate the delivery time to clients.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great Workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Juan, PR
    Current Employee - Software Developer in San Juan, PR

    I have been working at Evertec full-time (more than 3 years)

    Pros

    Great work ambient and great people to work with.

    Cons

    Not being able to work with new technologies.

    Advice to ManagementAdvice

    Less bureaucracy, more software development.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Supervisor in San Juan, PR
    Former Employee - IT Supervisor in San Juan, PR

    I worked at Evertec full-time (more than 10 years)

    Pros

    Very talented people work in there with a positive attitude and great sense of urgency. The team was committed with excellence.

    Cons

    There were budget constrains during my tenure in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent employer to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Miami, FL
    Former Employee - Technician in Miami, FL

    I worked at Evertec as a contractor (less than an year)

    Pros

    Competitive Salary and Good experience

    Cons

    Hour of Work were more that 8

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative in San Juan, PR
    Current Employee - Service Representative in San Juan, PR

    I have been working at Evertec full-time (more than 3 years)

    Pros

    Health insurance, retirement plan, nice enviroment

    Cons

    there are no development oportunities, low salary in comparation to other companies

    Advice to ManagementAdvice

    valorize more the current employees, so they don't need to look for another company, the work is great, the pay sucks

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Is a very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in San Juan, PR
    Current Employee - Web Developer in San Juan, PR

    I have been working at Evertec full-time (more than an year)

    Pros

    great work experience, and great management

    Cons

    until the moment the only con is the pay

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Negative working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in San Juan, PR
    Current Employee - Manager in San Juan, PR

    I have been working at Evertec

    Pros

    Puerto Rico has a 16% unemployment rate. EVERTEC is not financially stable, due to a $500 million debt due to its leveraged buyout, however it has a solid net income with a positive trend and a lot of clients both in government and different private sector industries.

    Cons

    It is a really negative working environment with a lot of gossip and political game playing at work. Career advancement and salary raises are not merit based, but on the contrary, depends on who you are friends with. There is no life/work balance and EVERTEC expects that all its technicians, analysts, supervisors and lower management working on the IT area to be available 7 x 24. Even though EVERTEC has a 24 hour operation and sells the service in this way to external clients, it usually has only one shift for its technical personnel. That means that after the employee finishes his normal 8 to 5 p.m. shift, they can call him at 2 or 3 a.m. to work usually without extra pay, because most employees are exempt. The employees tolerate this because of the high unemployment rate.

    Most power resides in bureaucrats; when a technical problem occurs or when an employee makes a mistake, a witch hunt ensues by a PMB Board. The objective is never to correct the problem, but on the contrary, is to assign blame. If the blame falls on a person or group that is protected because their connections to upper management, the investigation stops and you cannot get any information on the problem status. Otherwise, an employee can be reprimanded, fired or simply publicly blamed, even if the problem root cause was undetermined. Even though EVERTEC is an IT Service company, it does not want to invest money to develop its employees. Most of what we learn, we do so by ourselves, reading and by trial and error. The Human Resources area dedicates its time to try and manipulate employees instead of doing its job in an honest way.

    Advice to ManagementAdvice

    Resign. New professional management should be hired. Psychological testing by an external provider should be established to determine if honesty and professionalism are really part of the new talent. Family members should not be allowed as part of the new management or even supervisory levels. An honest employee assessment system must be established and salaries and advancement must be merit based. If you sell 7 x 24 service to your clients, ensure that you have personnel to cover those contracts.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cubicle Warmer in San Juan, PR
    Current Employee - Cubicle Warmer in San Juan, PR

    I have been working at Evertec

    Pros

    money................ thanks to the state of the economy in the island, it is soon to be one of the only places to work in puerto rico ....

    Cons

    people are hired because of who they know/family/friends of manager/ceo etc. and not for their abilities;
    client is always right mentality taken to the absurd extreme; the more you work and the better you are at it does not translate into higher salary and more benefits - the better you are at something, the more work they give you; work that should have been done months or years ago but they gave the job to someone who was completely underqualified (probably a friend or familiy of the manager or board member), so now YOU have to do it, and with an unreasonable deadline, and the credit still goes to the president's son/niece/friend/whatever (who doesnt know understand anything, and never will)

    Advice to ManagementAdvice

    get paid less and distribute it to the people who really work

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