Examination Management Services

  www.emsinet.com
  www.emsinet.com

Examination Management Services Reviews

Updated October 15, 2014
Updated October 15, 2014
54 Reviews
1.6
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark S. Davis
19 Ratings

Review Highlights

Pros
  • There is literally no positive in working for this company except working from home (in 9 reviews)

  • Very good people, who want to succeed (in 2 reviews)


Cons
  • Clear expectations not provided by upper management (in 6 reviews)

  • Lack of training and opportunity for advancement (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Life Underwriter
    Current Employee - Life Underwriter

    I have been working at Examination Management Services full-time (more than an year)

    Pros

    They allow you to work remote. Management is generally easy to get along with.

    Cons

    Feels like they are going to let you go as soon as they no longer need you. I do not see very many people staying here for any period of time. They will pay you as little as they can and expect a lot of overtime which being on salary just puts you under pressure to perform. No work/family balance. No compete clause hidden in your offer. You cannot leave and go to any other company they do business with for one year and they do business with just about every company out there. So, you cannot get out. I strongly recommend you do not get caught in this trap. Benefits are very expensive if you have a family you want to insure.

    Advice to ManagementAdvice

    Reassure your employees they have job security and be able to back it up. Offer more affordable benefits. People are trying to survive and take care of there families.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Run Run Run !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in Irving, TX
    Former Employee - IT Department in Irving, TX

    I worked at Examination Management Services full-time (more than an year)

    Pros

    There is not even single positive sentence OOPS !! I should say not even a single word that is positive about this company.

    Cons

    My wife tells me to write a Novel about the cons of this company . These people seriously need to go school and educate themselves on how to run a company . If not school even "Management for Dummies " should work for them .The people are very rude and you actually lose family life when you start working here. They will make you work 24/7 if you don't know Ray Ann , Jerry or the art of flattery .

    Advice to ManagementAdvice

    Unethical practice of firing people should be stopped.It is high time you realize why do you have so much of turn over.
    Family time = happy and productive employee.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    If you have a job, keep it... If you don't, keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Examination Management Services full-time (more than 3 years)

    Pros

    I can't think of any at this time...

    Cons

    Chaos is the word that comes to mind... For some "FT" jobs the "FT" hours are rare, for others, you are working OT non-stop (but they will make sure you are exempt so you don't actually get OT)... There is no respect for anybody, executives will smile and play nice in front of the blue collar employees but when they are not around, they only yell and curse at senior management or their assistants (probably that's why their culture is mistreating people)... They offer benefits just to say they offer them, but they are non-competitive at all... They don't care if you progress, about your training or to give you a good opportunity to advance unless you are ready to get your nose brown or to do something dirtier... That's the only way to get promoted...But if they decide to do so, they will promote to management positions people with no experience, knowledge or education...

    Advice to ManagementAdvice

    Respect: It's such a simple word but it can make a big difference when you actually practice it with your employees...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    Do not work here. No one is that desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Investigator in Jacksonville, FL
    Former Employee - Field Investigator in Jacksonville, FL

    I worked at Examination Management Services full-time (more than an year)

    Pros

    There is literally no positive in working for this company except working from home. They will pay for any license renewal needed and that is it.

    Cons

    Field Investigators are treated very poorly. They will only pay you hourly and during the holidays and winter, there is no work and you do not get paid. They have a complex system of a blended pay rate that pays you on a sliding scale so you never reach the actual hourly rate they promise. They only pay minimum wage for travel and if you have too much travel or claim ANY administrative time you get your hourly rate reduced. The recruiters and HR people will not talk about that. The demands they place on staff is outrageous in the guise of “customer service”. You will work 50-60 hours a week and get paid for 30 at a reduced rate. They got rid of the only managers that knew anything and the rest live in fear of downsizing. Management is encouraged to find any little reason they can to write people up so they can get rid of them in the offseason. They will fight EVERY unemployment claim so the employee will buckle before they can appeal.

    Advice to ManagementAdvice

    Get rid of narcissistic management especially the namesake. Mark Davis cares only about the margins; there is nothing wrong with that unless you sacrifice basic integrity and professionalism in business which is what is happening here. John Utley would turn in his grave if he knew how his company is being run. How can you expect people to deliver superior customer service and exceptional performance when you show them no respect and impose a dictatorial managerial style. You have more problems than you can possibly solve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Very poor quality workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Investigator in Denver, CO
    Former Employee - Field Investigator in Denver, CO

    I worked at Examination Management Services full-time (more than an year)

    Pros

    Mostly working by your own schedule. Working from home. Lot's of traveling. Hotels are paid for.

    Cons

    Hotels are one of the ONLY things that are paid for. You get Fixed pay for report writing REGARDLESS of how long a report actually takes, for example you can work a report for 1 or 3 hours, but your pay is only 20 or 30 minutes. Minimum wage pay for all travel time, which is also fixed. You don't get paid for actual time driving. Pay is per job, which is often only 4 hours of work, at your actual pay rate, and then ALL other time is minimum wage. Managers never answer phones and don't call back, in time to get addition time approved. If you stay on a case until you get a hold of a manager, you're scolded and told that the additional time is not approved, so you eat it. Often times you have to use any vacation days or sick days to make 40 hours a week pay period. They'll constantly ask you to do an additional "check" on someone or stay for a few minutes longer on a case; then if you don't get any results (Which is possible) you don't get any extra pay, or paid for the gas to do your extra "Check".
    I do forsee this company continuing to grow, mostly because they don't invest in current employees. Company expenses must be low, because they hardly pay for anything.... Everyone you talk to has been there less than a year, and you're constantly seeing new "Employees". Turnover is much like a call center.

    Advice to ManagementAdvice

    I've given PLENTY of advice to upper management. You never listened to us then, you won't listen now.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Uneducated, Unqualified leaders run this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Examination Management Services (less than an year)

    Pros

    You get to go home at the end of the day, after you have been abused all day at this company.

    Cons

    You get to go home at the end of the day, after you have been abused all day at this company.

    Advice to ManagementAdvice

    Figure out what you're doing and then hire qualified people who understand what you're trying to accomplish. Stop lying to customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Read between the lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Investigator in Jacksonville, FL
    Current Employee - Field Investigator in Jacksonville, FL

    I have been working at Examination Management Services full-time (less than an year)

    Pros

    Working from home and no micromanaging is nice. No major issues with any of the management. The company is growing and taking in new clients. Company gas card.

    Cons

    The money is horrible. I was terribly misled by recruiting. You basically won't receive any training on their software and this leads to screw ups when you key in your work. Hence, money lost. Hours aren't there as promised. They don't pay you for first hour and last hour of travel; claiming it's commute time. This in turn means if you have an accident on the road during those hours...no workers comp. Basically they're a money hungry greedy company that will lie to you just get you in the door. I've worked at worse places but this one is pretty bad.

    Advice to ManagementAdvice

    Pay your investigators what they're worth. We ARE this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry in Waco, TX
    Former Employee - Data Entry in Waco, TX

    I worked at Examination Management Services part-time (more than 5 years)

    Pros

    Nothing.
    Nothing.
    Nothing.
    Nothing.
    Nothing.
    I guess it is a job. Some of the people are nice. One of the offices is nice. The other is dirty.

    Cons

    This place does not care about it's employees. The wages are terrible with very little option for upward mobility. They only work you 35 hours a week to keep you "Part time". No benefits. They took away paid days off. One of the buildings is dirty.

    Advice to ManagementAdvice

    Care about your employees. Reward hard work. Give insurance. Pay a decent wage. There is a reason turnover is so high.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Unprofessional management -- pay/benefits not as stated in offer letter! Unbelievable!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Examination Management Services full-time

    Pros

    You will be given more and more responsibility so it is a learning environment for your next job, which may actually compensate you accordingly.

    Cons

    High turn-around employee rate due to below-average industry pay, lack of resources to successfully perform job, and poor treatment by upper management. Payroll and HR questions take weeks to get answered, if at all. Relationship managers and VPs do not inform of upcoming jobs/clients in a timely manner or with enough detail to properly plan. Very chaotic!!

    Advice to ManagementAdvice

    Schedule time with the workers to see what they actually do, what challenges they face daily, and what they actually need to succeed. Invest in a provider database so that all departments are working in conjunction with each other. This would help eliminate everyone being on the defense and promote teamwork. Pay your employees as promised -- it should not take three months before a promised raise is actually seen and it should be what was promised.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Disgusting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caseworker
    Current Employee - Caseworker

    I have been working at Examination Management Services full-time (more than 5 years)

    Pros

    Absolutely nothing - run far, and run fast.

    Cons

    Everything. This company will screw you hard and they'll do it with an evil smile. They work you full time with no benefits, all comission-based (with which you're lied to about what you SHOULD be making so the company can keep more money). Horrible management and communication. Just an overall revolting place to work. No loyalty, even after being a 5 year employee.

    Advice to ManagementAdvice

    Please go find a new life for yourselves, because you're clearly incompetent, shady and lazy here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Examination Management Services? Share Your Experiences

Examination Management Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.