Exeter Finance

  www.exeterfinance.com
  www.exeterfinance.com

Exeter Finance Reviews

Updated November 24, 2014
Updated November 24, 2014
23 Reviews
2.8
23 Reviews
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Mark Floyd
14 Ratings

Employee Reviews

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  1.  

    Satisfied with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Compliance and Escalations in Irving, TX
    Current Employee - Corporate Compliance and Escalations in Irving, TX

    I have been working at Exeter Finance full-time (more than 3 years)

    Pros

    This is a growing company and has room for advancement in certain departments. Time off policy is fair. Management is approachable.

    Cons

    Lack of dress code policy, need better standards, benefits aren't the best and deductibles and copays are high. and only few departments have bonuses structures.

    Advice to ManagementAdvice

    Management Teams has great potential but needs to learn how to work together as a team.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Name sake AVP and VP titles. Mid level managers know nothing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exeter Finance

    Pros

    Trying hard to grow in the market from CIO

    Cons

    1)Inexperienced people in Quality Assurance (QAIT) managerial positions, hard to work with them as they understand very little or no understanding at all.

    2)QAIT managers play politics and be tricky while getting answers from their subordinates which inturn give them some quality assurance process knowledge from their own subordinates

    3) Managers quality assurance act like best friends and support each other's lack of knowledge, they have bizzare ideas

    4) knowledgeable managers people are missing

    5)mid managers are outlandish, bizzare and always embarrass themselves, think that indecent dressing in a way to attract co-workers will help to overcome their incompetences .

    6) managers have some bizarre powers in the company. HR policies says management can do anything against anyone with or without proof or notice.

    7) not safe for employees reporting to mid level naive and inexperienced managers.

    Lacks proper hierarchy, big titles for just leading. Titles are not worth the people they hire.

    Advice to ManagementAdvice

    Hire good knowledgeable people and retain only good people. Don't blindly give power to managers just because they show some profits by downsizing ( anyone can downsize). CIO must Listen from bottom up. Take feed back about managers from employees who report to them.

  3.  

    "GREAT place to work if you don't mind lack of leadership"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Irving, TX
    Current Employee - Project Manager in Irving, TX

    I have been working at Exeter Finance full-time (more than an year)

    Pros

    Lots of opportunities to gain experience. Good compensation. GREAT benefits. Work-life balance was good for Project Managers.

    Cons

    Rumor is benefits are changing in 2015 and will not be as good as previous years. Lack of leadership. Lack of experienced people in mid-level management.

    Advice to ManagementAdvice

    Consider putting people who know how to lead through INSPIRATION and example in leadership roles. While there was no micromanagement, there was also no leadership from VP or Directors. We had to figure it out ourselves.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Company looking to go public; therefore, they are downsizing to be profitable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dealer Services Representative
    Current Employee - Dealer Services Representative

    I have been working at Exeter Finance full-time (more than an year)

    Pros

    Decent pay for position held. Branches are individually managed; therefore, work schedules were accommodating

    Cons

    HR and upper management seem to be relatively slow in making decisions and acting upon them. Coming from a well-established corporation prior to Exeter, it is evident that they are still very "new" at running a company smoothly. I was used to Corporate America, so transitioning into a company that seemed to very "backward" on the way they conduct business or take care of their employees was somewhat challenging.

    Advice to ManagementAdvice

    Too much "POWER STRUGGLES' appear to be coming from the top down. If that isn't the case, then don't bring the drama to your branches

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Brown nosers

    • Comp & Benefits
    Former Employee - BI Developer in Irving, TX
    Former Employee - BI Developer in Irving, TX

    I worked at Exeter Finance full-time (more than 3 years)

    Pros

    If u are apart of a fraternity (TCU) then you have a job

    Cons

    If you don't brown nose then you are an outsider. On the other hand if you look like Dylan from 90210 you can say you went to TCU EVEN THOUGHT YOU HAVE NOT

    Advice to ManagementAdvice

    Don't hire all your friends.

  7. 1 person found this helpful  

    Very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Exeter Finance full-time

    Pros

    Diversity among employees; all employees come from different areas of finance and various other industries.

    Cons

    Mid - Senior management is very reactive. Always looking to terminate employees who don't measure to expectations in either behavior or performance. Policies are not clear; vagueness not addressed or discussed.

    Advice to ManagementAdvice

    Hire an outside consulting firm to develop a stronger employee base and decrease turn over, whether the turn over comes from resignations or terminations. Managers have too much on their plates and cannot develop their teams properly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Collections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector in Irving, TX
    Current Employee - Collector in Irving, TX

    I have been working at Exeter Finance full-time (more than an year)

    Pros

    Paid Time off, the day after Thanksgiving is a company paid day off, insurance coverage is good

    Cons

    Understaffed, work load is to much , work really hard with little training

    Advice to ManagementAdvice

    Staff departments to cover the heavy work load

    No opinion of CEO
  9. 2 people found this helpful  

    NO JOKE: Do yourself a favor, RUN AWAY from Exeter at Irving TX. "Very Unprofessional work Envt".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exeter Finance

    Pros

    Fun loving place with okay break Rooms

    Cons

    1)Management is very unethical, inexperienced and unprofessional.
    2)Management has Zero technical knowledge and zero tool knowledge and low understanding of what's happening in the projects
    3)Nobody can question Management, though managers are Idiots and no nothing about any projects
    4)Management only knows how to assign work and rest they are not aware of or worried about, basically its not their job after assigning the task to someone in the team.
    5)Management's job is to get things done by using threating works and unpleasant terminology
    6)Too many projects around
    7)IT HR does not function as expected
    8)Only down-sizing
    9)Leads are not good
    10)Heavy politics within the small team of 2-4 onsite
    11) Manager needs buttering and patting all the time. IT Management cannot handle criticism
    12)Management holds grudge and perfectly works there

    Only solution is Terminate Contractors immediately without any notice if the management is questioned or criticized

    Nothing is Untrue, Please think before accepting Exeter's employment in QA department

    Advice to ManagementAdvice

    Management needs to be constructive, get proper experience by working in multiple organizations like assuring software product quality first and eventually become managers after 10 years from now and then try to manage professionals who are technical and knowledgeable-

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Collector in Irving, TX
    Former Employee - Front End Collector in Irving, TX

    I worked at Exeter Finance full-time (less than an year)

    Pros

    Co-Workers were great and helpful. Pay is wonderful.

    Cons

    Management not willing to assist with questions.

    Advice to ManagementAdvice

    Management team needs training for the job and training on how to treat people.
    Pay and benefits awesome. Cut out the weekend work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    no warning or feedback before termination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Services Representative in Irving, TX
    Former Employee - Loan Services Representative in Irving, TX

    I worked at Exeter Finance as a contractor (less than an year)

    Pros

    flexible hours, good pay, good building location, keurig type coffee makers in breakroom

    Cons

    Good pay, no centralized training structure, inexperienced new managers that terminate contractor without clear reviews or reasons.

    Rude employees that lean over your desk & a disregard for company policy in regards to overdoing unbearable fragrances

    Appears they are more interested in predatory lending & hiring individuals based on their "tax crediit benefit" with EEOC than looking at the quality of the individual. Avoid this place unless you meet a specified category.

    Advice to ManagementAdvice

    new manager needs to to get accessed on their evaluation skills. terminates people after being there 2 weeks & the day after prev manager went on maternity leave. find out why campus circle location seem to be minority oriented & not more racially balanced. Believe this is more reverse racial discrimination.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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