Exl Service

  www.exlservice.com
  www.exlservice.com

Exl Service Reviews in Jersey City, NJ

Updated October 28, 2014
Updated October 28, 2014
294 Reviews
3.0
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
182 Ratings

Review Highlights

Pros
  • good work environment and healthy employee relation (in 28 reviews)

  • Average work-life balance (Unless you are in NCR) (in 11 reviews)


Cons
  • The work-life balance is missing in some HR functions, with a lot of work pressure (in 15 reviews)

  • Senior management is excellent (majority) but most collegues are not the brightest (in 7 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great global company with smart and passionate people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ

    I have been working at Exl Service full-time (more than an year)

    Pros

    Solid company financial management
    Smart and passionate employees
    Recognizes high performers

    Cons

    Working at all hours of the day and night

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Woul recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Jersey City, NJ
    Current Employee - Assistant Manager in Jersey City, NJ

    I have been working at Exl Service full-time

    Pros

    Nice people to work with

    Cons

    Not many cons as if now

    Recommends
    Approves of CEO
  3.  

    Solid company but with conservative management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Jersey City, NJ
    Former Employee - Vice President in Jersey City, NJ

    I worked at Exl Service full-time (more than 3 years)

    Pros

    Company is well-managed but conservative. There is generally a positive atmosphere. However, there seems to be an inner circle who are given priority in opportunities.

    Cons

    Management is conservative and is focused on primarily on high volume business.

    Advice to ManagementAdvice

    Keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Jersey City, NJ
    Former Employee - Associate in Jersey City, NJ

    I worked at Exl Service full-time (more than an year)

    Pros

    Got to travel for some projects

    Cons

    This is an indian company so culturally they are very different to american companies...or western companies.

    They undercut all other companies when they want to get a project and then they will nickel and dime you every step of the way in terms of paying back work expenses. Took me 4 months to get paid back for travel expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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