Exl Service

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Exl Service Reviews in New Delhi, India

Updated August 10, 2014
Updated August 10, 2014
254 Reviews

2.9
254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
162 Ratings

Review Highlights

Pros
  • good work environment they help you buld a career (in 25 reviews)

  • gud salary,work life balance,lovable environment (in 9 reviews)


Cons
  • The work-life balance is missing in some HR functions, with a lot of work pressure (in 10 reviews)

  • Senior management is excellent (majority) but most collegues are not the brightest (in 7 reviews)

More Highlights

96 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    WORK ENVIRONMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Noida (India)
    Current Employee - CSA in Noida (India)

    Pros

    Comparable to Genpact as a BPO.......................................................................................................................................................................................

    Cons

    Low growth opportunities, Need improvement in training............................................................................................................................................................................................................................

    Advice to ManagementAdvice

    Focus on employees talent in detail.................................................................................................................................................................

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    good enugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBA  in  Greater Noida (India)
    Current Employee - SBA in Greater Noida (India)

    Pros

    good to learn at entry level

    Cons

    biased salary and designation structure

    Advice to ManagementAdvice

    improve salary and designation structures based on experience and not only qualifications

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Not worth your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Noida (India)
    Current Employee - Analyst in Noida (India)

    Pros

    Your peers are excellent and everyone is hired from the top tier institutes from campus so overall the culture is fine. Also, you can wear casuals almost everyday so that's very comfortable considering the weather.

    Cons

    -The salary is way too low according to industry standards. Even people who come to learn get dissappointed with earning lower than even autowallahs(no sarcasm)
    -Too much profile/salary disparity among campus hired. Why the hell is one college treated better than others? Makes no sense
    -Your growth projectory depends solely upon your manager. AVPs and VPs don't even really care about the employees and the attrition.
    -Cab facility is provided for Noida SEZ office, however they are non AC cabs. How does EXL even call itself an MNC?
    - Timings are pathetic, you may have to stretch till midnight and still not get appreciated by your managers/team leaders. No cellphone policy is another drill in the hole.
    -Facilities are terrible. Office is located in the middle of nowhere, so technically for 5 days you're only going from home to office and then back to home. Zero life after office.

    Advice to ManagementAdvice

    Please look into the reasons for attrition. Appreciate the employees better, only then will the company grow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    It was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate Business Developer  in  Noida (India)
    Current Employee - Senior Associate Business Developer in Noida (India)

    Pros

    Good people, nice work environment

    Cons

    Not a good payer, senior management definitely has some issues to resolve

    Advice to ManagementAdvice

    senior management definitely has some issues to resolve

    Doesn't Recommend
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Assistant Manager  in  Noida (India)
    Current Employee - Lead Assistant Manager in Noida (India)

    Pros

    Flexible, good environment, ample of learning opportunities makes EXL a very good company to work for. I would strongly recommend people to choose EXL as no 1 choice as an employer.

    Cons

    Remuneration at exl is not considered very good or handsome. but one calculates the benefits out of training opportunities it is ok.

    Advice to ManagementAdvice

    should encourage in house grown up talents to continue with required support.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It gave me chance to explore myself at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Audit Review Analyst  in  Noida (India)
    Current Employee - Premium Audit Review Analyst in Noida (India)

    Pros

    The environment! You will not come to know who is the boss without an intro....Flexibility....grouping....and internal trainings for development in current role and for growth......You feel like coming to work because of the environment. Expectations of organization are very clear and signed yearly in form of your Goal forms. Tenured employees get a chance to be part of employee grooming programs. Which help in preparing for the next role or level.

    Cons

    Nothing as such...Sometimes a feeling of being under paid as compare to industry.

    Advice to ManagementAdvice

    Your employees are your assets, preserve them. Cost effectiveness does not mean to cutting of on your assets. You have lost the organization which was created by Mr. Vikram Talwar.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Noida (India)
    Current Employee - Associate in Noida (India)

    Pros

    good working environment, no pressure

    Cons

    less growth, less salary, no learning and grooming for new leaders

    Advice to ManagementAdvice

    Management should work for employees Satisfaction & Concerns. Yes, I would recommend this company to a friend.Concentrate on associate career path .

    Recommends
  9. 1 person found this helpful  

    Heaven for Women & New Comers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Noida (India)
    Current Employee - Senior Business Analyst in Noida (India)

    Pros

    Good environment for work, No pressure & No Pet animal feeling. Good to Start with this international BPO industry for new comer. Also Tension free life for Women to work.

    Cons

    Lots of Cost Cuttings, Appraisals are less & Salary Packages now are not good. also Great Business & Process previously handled elite is going back.

    Advice to ManagementAdvice

    Management should work for employees Satisfaction & Concerns.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Best place for work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SME  in  Noida (India)
    Current Employee - SME in Noida (India)

    Pros

    good working environment, no pressure

    Cons

    less growth, less salary, no learning and grooming for new leaders

    Recommends
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  New Delhi (India)
    Former Employee - Business Analyst in New Delhi (India)

    Pros

    Work life balance, good work culture.

    Cons

    Very less hike,

    Advice to ManagementAdvice

    More focus on training

    Recommends
    Neutral Outlook
    Approves of CEO

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