Exl Service

  www.exlservice.com
  www.exlservice.com

Exl Service Reviews in New Delhi, India

Updated December 10, 2014
Updated December 10, 2014
292 Reviews
3.0
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
181 Ratings

Review Highlights

Pros
  • good work environment and healthy employee relation (in 28 reviews)

  • Average work-life balance (Unless you are in NCR) (in 11 reviews)


Cons
  • The work-life balance is missing in some HR functions, with a lot of work pressure (in 15 reviews)

  • Senior management is excellent (majority) but most collegues are not the brightest (in 7 reviews)

More Highlights

108 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good company to work for
    Cool for freshmen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Gurgaon, Haryana (India)
    Current Employee - Business Analyst in Gurgaon, Haryana (India)

    I have been working at Exl Service

    Pros

    Good food cab services nice canteen

    Cons

    Work life balance really poor long working hours

    Advice to ManagementAdvice

    DOnt do politics iit nit difference pls dont do

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a long term career option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Noida (India)
    Current Employee - Senior Manager in Noida (India)

    I have been working at Exl Service full-time (more than 3 years)

    Pros

    Big client base
    Competitive salaries
    Opportunities to learn
    One can grow very quickly to the leadership team if he has the right educational background

    Cons

    No defined career path
    Too much bias between IIT-IIM and the rest
    No value for tenure in the organization
    Non AC cabs
    Illogical data security restrictions

    Advice to ManagementAdvice

    Value the employees

    Doesn't Recommend
  3.  

    Work Life is decent but opportunities for growth seem limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)

    I have been working at Exl Service full-time (less than an year)

    Pros

    1) Quick learning
    2) Nice Fresher training

    Cons

    1) Growth opportunities seem limited
    2) Monotonous

    Recommends
    Negative Outlook
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  5.  

    nice company to work ,excellent growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Noida (India)
    Current Employee - Business Analyst in Noida (India)

    I have been working at Exl Service full-time (less than an year)

    Pros

    good growth,good environment,good food,transport free

    Cons

    long hours,work life balance not good

    Advice to ManagementAdvice

    stop politics

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Environment And Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Noida (India)
    Current Employee - Business Analyst in Noida (India)

    I have been working at Exl Service full-time (less than an year)

    Pros

    good food
    good work culture
    employees are friendly

    Cons

    salary is bit less as compared to other companies

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Amazing Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)

    I have been working at Exl Service full-time (more than 3 years)

    Pros

    Great Company to learn the latest trends in market

    Cons

    Work life balance for some clients is totally terrible

    Advice to ManagementAdvice

    Promotions need to have a structure

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Too bad to work in Healthcare analytics ...absolutely dont ever join.. speaking from 2 years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Level Management in Noida (India)
    Former Employee - Middle Level Management in Noida (India)

    I worked at Exl Service full-time (more than an year)

    Pros

    I see absolutely no positives.
    I am giving this feedback so that others will get the true picture.
    Only salary compensation is average.

    Cons

    No work; be it at any level.
    Absolutely no growth path;
    Pathetic work culture.
    Horrible cab facility.
    I am sorry to say that the list never ends if I keep describing the company.

    Advice to ManagementAdvice

    Seriously it is a big wonder this company still survives for so long.
    I have been to the leadership meetings.
    So no suggestions to dear sirs.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Was good, now average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager, Decision Analytics in Gurgaon, Haryana (India)
    Former Employee - Senior Manager, Decision Analytics in Gurgaon, Haryana (India)

    I worked at Exl Service full-time (more than 5 years)

    Pros

    Good training programs and opportunities to travel for freshers. Banking vertical is doing quite well.

    Cons

    Work profile and people profile has changed drastically in the last 2 years. Dont except to do any statistical and analytical work, most of the work these days in productionised and doesnt require one to think much.

    Advice to ManagementAdvice

    Continue on this path and the analytics division will be fully integrated into the BPO side. But I guess this was always the plan.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    smart work scores over hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Noida (India)
    Current Employee - Assistant Manager in Noida (India)

    I have been working at Exl Service full-time (more than 10 years)

    Pros

    tolerent on leaves, leniant on firing, high patience on performance, disobidence etc!

    Cons

    pros are the cons when you have spent time with the company

    Advice to ManagementAdvice

    growth is predecided for few, tenure is taken for granted, churning is shown concern but hardly actioned upon, good that female employees are promoted more but at cost of qulaity of work but, this hardly gets highlighted as hard working and less vocal are taken for ride and granted

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Gurgaon, Haryana (India)
    Current Employee - Analyst in Gurgaon, Haryana (India)

    I have been working at Exl Service full-time (more than an year)

    Pros

    work life balance is good

    Cons

    Bad payer and bogus company poilcy

    Advice to ManagementAdvice

    Stop politics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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