Exl Service Reviews

Updated September 20, 2014
Updated September 20, 2014
267 Reviews
3.0
267 Reviews
Rating Trends

Recommend to a friend
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Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
168 Ratings

Review Highlights

Pros
  • good work environment they help you buld a career (in 25 reviews)

  • gud salary,work life balance,lovable environment (in 9 reviews)


Cons
  • The work-life balance is missing in some HR functions, with a lot of work pressure (in 10 reviews)

  • Senior management is excellent (majority) but most collegues are not the brightest (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Exl service good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Exl Service

    Pros

    Learning and development
    Leadership mentoring
    Growth opportunities

    Cons

    No challenges faced while working with EXL

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Gurgaon, Haryana (India)
    Current Employee - Assistant Manager in Gurgaon, Haryana (India)

    I have been working at Exl Service full-time for more than 5 years

    Pros

    Job Security, Work environment is friendly, Leaders are down to earth & easily approachable

    Cons

    Salaries and ethical culture needs improvement

    Advice to ManagementAdvice

    Stay Approachable & Visonaries

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was very fun and the company developed my communication skills even more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Reviewer  in  Pasay, Pasay (Philippines)
    Former Employee - Medical Reviewer in Pasay, Pasay (Philippines)

    I worked at Exl Service full-time for less than a year

    Pros

    Nice people to work with

    Cons

    The contract was only project based

    Advice to ManagementAdvice

    Please do inform the applicant that you are only hiring for project based so that they won't expect something

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    best company ever

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service

    Pros

    good work environment they help you buld a career

    Cons

    none avaliable fromthe way i see it

    Recommends
    Approves of CEO
  6.  

    Great Experience and Great Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service

    Pros

    Swift Career Growth and Congenial Environment

    Cons

    Salary Should be more, better payscale would definatley motivate employees

  7.  

    EXL - Good organization to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deputy Manager -HR  in  Noida (India)
    Current Employee - Deputy Manager -HR in Noida (India)

    I have been working at Exl Service full-time for more than 3 years

    Pros

    Work culture, HR practices are employee friendly. Organization is growing, thus opportunities for growth is huge

    Cons

    Every organization can do better, and EXL is also making things better, Technology is getting stronger day by day

    Advice to ManagementAdvice

    Keep on having the open door sessions

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    It was an amazing 3 years of learning, development and demonstration of skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Noida (India)
    Former Employee - Assistant Manager in Noida (India)

    I worked at Exl Service full-time for more than 3 years

    Pros

    A great place for people who want to learn new things and want to grow fast on the basis of merit.

    Cons

    When I was there, they didn't have a proper way to provide feedback about Managers from the executives and agents.

    Advice to ManagementAdvice

    Have a transparent and a smooth way to connect to the Management for all reps. Also should be an anonymous procedure so that people are able to share things more openly about people.

    Recommends
    Positive Outlook
  9.  

    That was the best time of my life after my graduation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CCE  in  Noida (India)
    Former Employee - CCE in Noida (India)

    I worked at Exl Service full-time for more than 3 years

    Pros

    EXL believe that employee is the most valuable thing in the organisation.

    Cons

    Equal opportunity employer, all polices work for everyone. It does not matter weather you are a VP or a CCE.

    Advice to ManagementAdvice

    Do not let people to make groups.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    it is good to work with exl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCE  in  Noida (India)
    Current Employee - CCE in Noida (India)

    I have been working at Exl Service full-time for more than a year

    Pros

    nice professional environment. everyone is cooperative in exl

    Cons

    no bad exerience till now in exl.

    Advice to ManagementAdvice

    management is good

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Best Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Services Representative  in  Greater Noida (India)
    Current Employee - Senior Customer Services Representative in Greater Noida (India)

    I have been working at Exl Service full-time for less than a year

    Pros

    It is a great MNC for all who is graduate

    Cons

    It is a great MNC for all who is graduate and it is very growing BPO sector so it is very popular

    Advice to ManagementAdvice

    Please reduce your induction period time

    Recommends
    Positive Outlook
    Approves of CEO

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