Exl Service Reviews

Updated September 16, 2014
Updated September 16, 2014
267 Reviews
3.0
267 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
168 Ratings

Review Highlights

Pros
  • good work environment they help you buld a career (in 25 reviews)

  • gud salary,work life balance,lovable environment (in 9 reviews)


Cons
  • The work-life balance is missing in some HR functions, with a lot of work pressure (in 10 reviews)

  • Senior management is excellent (majority) but most collegues are not the brightest (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Gurgaon, Haryana (India)
    Current Employee - Analyst in Gurgaon, Haryana (India)

    I have been working at Exl Service full-time for more than a year

    Pros

    work life balance is good

    Cons

    Bad payer and bogus company poilcy

    Advice to ManagementAdvice

    Stop politics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    No one knows anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Noida (India)
    Current Employee - Analyst in Noida (India)

    I have been working at Exl Service full-time for more than a year

    Pros

    1) Good pay if you nogotiate hard enough
    2) Opportunities to learn
    3) decent opportunities to go abroad

    Cons

    1) Differntiates employees based on colleges rather than merit
    2) no one knows the policies
    3) Everyone hides behind policies which are not transparent.

    Advice to ManagementAdvice

    Have transparency and recognize talent not from IITs and IIMs too.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    1.5 years in EXL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service full-time

    Pros

    You are very senior to the senior leadership to share your thoughts and ideas

    Cons

    The shared thoughts and ideas are never entertained

    Advice to ManagementAdvice

    Plan and manage resource count and roles more smartly

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    GOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AR Caller  in  Fort Kochi (India)
    Former Employee - AR Caller in Fort Kochi (India)

    I worked at Exl Service full-time for less than a year

    Pros

    good work environment and healthy employee relation

    Cons

    project specifications need to be user friendly to reduce the pressure of work

    Advice to ManagementAdvice

    need to focus on reducing the pressure on employee

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Smart people around but quality of work is not always great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service full-time for more than a year

    Pros

    Faster scope for growth
    Easy to get visibility within the organization
    Stable growth and future prospects

    Cons

    Projects are not always challenging intellectually stimulating

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good Experience at EXL, got opportunity to travel to USA twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Bangalore (India)
    Former Employee - Assistant Manager in Bangalore (India)

    I worked at Exl Service full-time for more than 5 years

    Pros

    Made good frends and had good client relationship

    Cons

    Management and compensation, work-life balance

    Advice to ManagementAdvice

    Being transparent, overcoming favoritism

    Recommends
    No opinion of CEO
  8.  

    I really enjoyed working there

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service

    Pros

    Good working environment great people and very fun to work with.

    Cons

    Promotions are few and i don't like the organisation that it is not good payor

  9.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Exl Service full-time for more than 3 years

    Pros

    Decent peer group, they hire from top engineering and MBA campuses
    Good business development and account management teams
    Overall good exposure

    Cons

    Too much differentiation between IIT and non-IIT recruits
    Not good overseas opportunities for non IITians
    Average facilities
    Locations not very good

  10.  

    good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Bangalore (India)
    Former Employee - Business Analyst in Bangalore (India)

    I worked at Exl Service full-time for more than a year

    Pros

    ample no. of talented people, great learning wch is good for freshers.

    Cons

    low salary, very low hike

    Advice to ManagementAdvice

    consider freshers ideas also so that they also feel comfort with organisation.

    Recommends
    Positive Outlook
  11.  

    Easy going job while have to work with different clients. Good learning and training programs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate  in  Noida (India)
    Current Employee - Senior Associate in Noida (India)

    I have been working at Exl Service full-time for more than 10 years

    Pros

    People are friendly and problems are sorted with ease. Sabatical leaves and group insurance are plus points

    Cons

    You have to give your best at times of work pressure. Compensation too vary from client to client.

    Advice to ManagementAdvice

    Internal Job Posting should be fair or rather done by management team of other client

    Recommends
    Positive Outlook
    Approves of CEO

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