Expedia CruiseShipCenters

  www.cruiseshipcenters.com
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Expedia CruiseShipCenters Reviews

Updated Jul 24, 2014

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2.7 3 reviews

3 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Exciting small company undergoing an evolution

    Anonymous Employee (Former Employee) Vancouver, BC (Canada)

    ProsWith its acquisition by Expedia Inc. completed, the company is rapidly employing the latest technologies and trends. The company is undergoing an evolution from a purely brick & mortar model to a hybrid of retail / tech to become the most powerful cruise agency in North America.

    ConsThe company faces market pressures of declining margins and commoditization of the mass-market cruise product, as well as aggressive direct marketing by the cruise lines. In-house CRM has improved but can still use some innovation.

    Advice to Senior ManagementWith many recruited from Princess Cruises, The Senior Management team has connections with EVPs from all the major cruise lines. These exclusive connections have resulted in preferable commission rates, exclusive promotions, and added value to the company's customers. They could still leverage more of the parent company's technology and resources into the firm.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    travel consultant

    Travel Consultant (Current Employee) Vancouver, BC (Canada)

    Prosindependent consultant where I can work from home

    Consnot much support for new consultants

    Advice to Senior Managementhire qualified managers for their offices

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not bad, just don't be only on commissions

    Cruise Consultant (Former Employee) Montreal, QC (Canada)

    ProsFree schedule, good environment, interesting job

    ConsHard to get money, very low commissions

    Advice to Senior ManagementBe more flexible

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