Expedia Reviews in Las Vegas, NV

Updated September 12, 2014
Updated September 12, 2014
844 Reviews
3.6
844 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
585 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 117 reviews)

  • Benefits include travel benefits and co-workers love to talk about travelling (in 60 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 36 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 31 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Really awesome, but it was a start up back then.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Manager  in  Las Vegas, NV
    Former Employee - Market Manager in Las Vegas, NV

    I worked at Expedia full-time for more than a year

    Pros

    Autonomy, flexibility, negotiation, stock options, relationships, great CEO, generous time off policy, great health benefits,

    Cons

    lack of leadership, bad management.

    Recommends
    No opinion of CEO
  2.  

    it ssucked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cruise Travel Agent  in  Las Vegas, NV
    Former Employee - Cruise Travel Agent in Las Vegas, NV

    I worked at Expedia full-time for more than 3 years

    Pros

    no pros everybody just whines about calls

    Cons

    management micro managin
    no room to advance

    Advice to ManagementAdvice

    dont micro manage

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Fun outgoing workplace where there is a family enviorment with the oppertunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Las Vegas, NV
    Former Employee - Call Center in Las Vegas, NV

    I worked at Expedia full-time for less than a year

    Pros

    God company where there was a good enviorment as well as a company where there is roomfor growth.
    great leadership withen the company and a team based job.
    the employes where amazing to all new hires .

    Cons

    Cmpany was good but very hard to make it past the new hire week but other than that a good company to work or and would tell people about it.

    Advice to ManagementAdvice

    Hlp the new hires understand the testing better.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Glad I worked there; glad I'm gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Las Vegas, NV
    Former Employee - Manager in Las Vegas, NV

    I worked at Expedia full-time for more than 3 years

    Pros

    The benefits are fantastic, from some vacation reimbursement to 401k matching to the health insurance and generous vacation days. Having this company on your resume is a big plus.

    Cons

    Divergent and often-changing priorities without explanation is a regular and frustrating occurrence. Expect to work long hours if you want to be noticed.

    Advice to ManagementAdvice

    Buy priceline

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Very engaging and versatile work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cruise Agent  in  Las Vegas, NV
    Current Employee - Cruise Agent in Las Vegas, NV

    I have been working at Expedia full-time for less than a year

    Pros

    Room for growth and advancement

    Cons

    Stipulations can be hard to come by

    Recommends
    No opinion of CEO
  7. 2 people found this helpful  

    SRC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Expedia full-time for more than 5 years

    Pros

    benefits, that is about it.

    Cons

    management is horrible, no training or help from leadership. a lot of favoritism. work your butt off for nothing.

    Advice to ManagementAdvice

    grow up and learn how to manage and listen to your employees

    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Too many changes; too many lay offs; no middle management leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Expedia full-time for more than 8 years

    Pros

    Good healthcare benefits.
    Good treatment/severance package when departments are closed/relocated.

    Cons

    Poor corporate communication.
    Many department closures/relocations which causes fear of job loss.
    No goal setting for departments, no clear vision communicated to employees.
    Immediate supervisors didn't receive support from middle management.
    Raised performance metrics arbitrarily; no performance bonuses offered.
    Very "political", clique mentality; if you were "in" with certain management people then you could do no wrong.
    Executives with no knowledge of a front line job would make decisions that affected our ability to serve our customers. We had no input in the process.
    Expedia corporate gave the impression that Expedia was "too big to fail" and didn't respond to vendor concerns, issues in a timely manner.

    Advice to ManagementAdvice

    Don't focus solely on performance metrics "numbers" when evaluating an employee. A lot of employees would sacrifice customer service, research time, follow through and accuracy of their answers as they were in such a hurry to "exceed metrics" and close their cases.

    When developing new processes---solicit feedback from the front line employees.

    When a system bug is reported---fix it. There are many bugs that we had to "work around" the entire time I was employed there. Two such bugs directly affected our vendors billing(hotels/car rental companies, etc.) and caused constant complaints/headaches for vendors; their complaints fell on deaf ears.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Expedia Cruise Agent make sure you know what you are signing up for.

    Former Employee - Expedia Cruise Agent  in  Las Vegas, NV
    Former Employee - Expedia Cruise Agent in Las Vegas, NV

    I worked at Expedia full-time for less than a year

    Pros

    Good Health Plan. Okay travel benefits.

    Cons

    Low Pay, will not show you commision plan until you are hired. Poor business model. Not a sales center but a call center.

    Advice to ManagementAdvice

    Be honest at initial job interview.

    Doesn't Recommend
    Neutral Outlook
  10. 3 people found this helpful  

    This is a large, stable, good company to work for,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supplier Relations Tier III  in  Las Vegas, NV
    Former Employee - Supplier Relations Tier III in Las Vegas, NV

    I worked at Expedia full-time for more than 10 years

    Pros

    During the rough economic times, Expedia held up very well. It was nice to have that feeling of security. The benefits were also pretty good. And, the HR department in the Las Vegas office held classes with suggestions on how to move ahead in the company. I was grateful for that, and the for the tuition reimbursement.

    Cons

    In the Financial Operations department, the upper management makes rash decisions when they don't truly understand the job functions that they make decisions about. This might sound like a common complaint in big companies, but, with Expedia, it really affected a lot of us in the worst way. The Las Vegas office had very amazing and intelligent management, and was always expected to jump in and save the Springfield and Dallas offices (when Dallas was still open).

    Advice to ManagementAdvice

    I would say stop and think about how your decisions affect the quality of the work from your employees. It is never OK to make it mandatory to do 20 hours of overtime a week. When you reach that point, it is a clear sign that your processes are not working, and it's time to go back to the drawing board and find efficient ways to get the work done in your department.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Working for expedia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Las Vegas, NV
    Current Employee - Coordinator in Las Vegas, NV

    I have been working at Expedia full-time for more than a year

    Pros

    Great coworker and supervisors. Easy work for great pay

    Cons

    working in cubicles, somewhat isolating feeling

    Recommends
    Neutral Outlook
    Approves of CEO

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