Expedia Reviews

Updated October 18, 2014
Updated October 18, 2014
864 Reviews
3.6
864 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
597 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 128 reviews)

  • Good working environment, nice people and travel benefits and good work life balance (in 62 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 37 reviews)

  • Upper management is always looking to offshore your job so if you don't kiss a lot of butt you're out (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Exciting, young, fast paced company with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Bellevue, WA
    Current Employee - Software Development Engineer in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Exciting work environment with many fun teams to join. The company is large enough to offer many opportunities but small enough that everyone can make a big impact. When major goals or milestones are achieved there are often great rewards and celebrations. Teams take ownership of their products from start to finish. Expedia promotes a healthy work life balance. There are many small benefits that are offered that really make a difference in creating an enjoyable work environment such as free beverages, team events, company or organization wide parties / events, team building activities, free food can often be found, an in office health clinic that is free for many of your health needs, and free or subsidized transportation (orca pass). The company is currently growing rapidly making it a great time to be part of Expedia.

    Cons

    Like everywhere the team you are on makes all the difference. If possible, try to join a team that has strategic importance and adds value to the growth of the company. As a newcomer it is important to network across your organization because there is definitely an old guard at the company. If you want to progress then you need to make yourself known and show that you add value. The work is often challenging but it is possible to get stuck in a rut if you don't fend for yourself and reach out for new opportunities.

    Advice to ManagementAdvice

    Encourage employees to be involved in projects that span across teams. Some teams can become siloed making it difficult for employees to advance in their career. Managers should look for opportunities for their direct reports to participate in that can help advance their career. Often, management suggests to their direct reports that they need to be involved in projects that span across teams but it would be helpful if the managers could make more of these opportunities available. Managers are often responsible for multiple teams which may be spreading their time too thin. It is difficult for a manager to help any one individual in advancing their career when the manager is splitting their week amongst 3 different teams.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Perfect Company for the ones enjoying lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Design Engineer in Bellevue, WA
    Former Employee - Software Design Engineer in Bellevue, WA

    I worked at Expedia as an intern (less than an year)

    Pros

    Flexible working time, Paid holidays, H1B, Best work/life balance

    Cons

    Technique strength is not competitive enough

    Advice to ManagementAdvice

    NA

  3. 1 person found this helpful  

    Great Multinational Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Great benefits, great co-workers, opportunities for growth, decent salaries, and lots of opportunities for training.

    Cons

    Like every company, very political environment. Numbers speak louder than words.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great broad education in the travel industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Most supervisors believe in their employees "moving up the ladder" and provides great support to do so. Promoting from within HAPPENS as long as employees are able to get through the natural challenges of working in a call center i.e. headache-inducing customers.

    Cons

    Turnover rate is higher than it should be due to previous inconsistencies in training which has been improving. Due to promoting from within the amount of "seasoned agents" is low.

    Advice to ManagementAdvice

    Better, consistent training with refresher courses will enable workers to feel more confident in their jobs and least likely to quit.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 9 people found this helpful  

    Love this company, dislike my group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Great people to interact with both professionally and outside of work. Decent pay. Great benefits. Awesome community engagement.

    Cons

    If HR doesn't want you to transition or wants to have a say in an internal transition you will be blocked. How do you grow in a company if you are not able to move around and experience other groups and organizations?

    Advice to ManagementAdvice

    Encourage employees that are hungry to move internally without having HR have the say of whether the employee can really do so or not. To be told that the team needs you and you aren't finished with your work on the team after 2.5 years, when the employee is clearly ready for a new and possibly bigger challenge is a great way to encourage your talent to leave.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Supervisor, Lodging Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Lodging Operations in Springfield, MO
    Former Employee - Supervisor, Lodging Operations in Springfield, MO

    I worked at Expedia full-time (more than 5 years)

    Pros

    Decent travel benefits. Some talented agents and management members within the organization.

    Cons

    Culture is not conducive to collaboration. New manager at the time took gossip for gospel which lead to toxic work relationship. Work life balance does not exist as it's a 24/7 contact center.

    Advice to ManagementAdvice

    Cut and restart management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Bellevue, WA
    Former Employee - Director in Bellevue, WA

    I worked at Expedia full-time (more than 8 years)

    Pros

    Casual environment, fair benefits, travel benefits

    Cons

    slow technology advancement, not fairly compensated

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Global Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Manager in Bellevue, WA
    Former Employee - Global Manager in Bellevue, WA

    I worked at Expedia full-time (more than 3 years)

    Pros

    Smart People, good perks, fast paced business

    Cons

    Upper management turnover a lot, can lose work life balance

    Advice to ManagementAdvice

    Get more training for upper and mid management in people skills and managing

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Bellevue, WA
    Current Employee - Fraud Analyst in Bellevue, WA

    I have been working at Expedia full-time (more than an year)

    Pros

    People love what they do and this makes working interesting.

    Cons

    Constant changes in management roles

    Advice to ManagementAdvice

    Nothing

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Expedia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Expedia full-time (more than 3 years)

    Pros

    Great benefits, and the leading company in it's space. Global presence allowed for global work environment, interactions with other companies and cultures is nice.

    Cons

    Being a part of the technology delivery arms of the company was difficult. Shifting directions, priorities and a trend towards a lot of good-old boy networking for job growth. Silos created by management left growth to favorites, usually those dragged in with them from their past orgs.

    Advice to ManagementAdvice

    Pick a plan and stick with it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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