Expedia Reviews
Updated Jan 29, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 356 ratings Employees say it's "OK" |
CEO Rating
Based on 239 ratings
President and CEO |
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Pros
If you want to work hard and have good ideas it's a place you can still impact.
Cons
Major leadership turn over some people promoted beyond capablity at the sr director level.
Advice to Senior Management
Support groups need to build right size solutions.
Pros
Great people; industry leader; world-wide presence; fun product (vacation/adventures)
Cons
Relentlessly hectic pace; under-resourced; shifting priorities
Advice to Senior Management
Continue to lead by example. Stop bringing in "celebrity execs" from outside and promote from within. Our best leaders have come up through the ranks.
Pros
- Marquee name in travel
- Relatively interesting work
- Decent work life balance
Cons
Company is not competitive in terms of compensation. Most other technology companies which have a desire to stay competitive will offer some level of espp+rsu+bonus. There is a basic bonus plan in place but that is it.
Advice to Senior Management
Expedia has the makings of a great place to work but without competitive compensation what is the motivation when you can make 20%+ across the street? Get with the times and pay accordingly.
Pros
Over all the job is not too stressful and everyone there is pretty laid back and easy going. Supervisors are nice and not hard to get along with.
Cons
There doesn't seem to be very much opportunity to grow or advance since there isn't a lot of different knds of work going on. Mostly call center jobs.
Advice to Senior Management
Look at ways to offer growth opportunities and possibly ask people to look a little more professional at work.
Pros
Travel benefits, Fitness Reimbursement, Diversified business model which keeps everything challenging, always changing, Option to work from home, overall good people.
Cons
Due to the fact that it is a large company, there are definitely some hoops to jump through in order to get things done.
Advice to Senior Management
In order for Expedia to be successful, I think the leadership of Expedia needs to focus not only on customer retention but on employee retention. Also, don't over complicate.
Pros
Nice people, decent pay, good benefits, nice building in down-town Bellevue with lots of good restaurants around, quite a bit of "morale budget" get spent.
Cons
Right now (2011) it seems that Expedia as a whole (meaning many brands under Expedia Inc.) is struggling with direction and leadership. I believe Expedia will likely be a good place to work again in the future but right now, most people that I know would like to leave due to massive re-orgs, lack of leadership and lack of company direction. However, most people I know also feel that Expedia has good things to offer employees and would consider working there again in the future after the dust settles.
Cons: Major leadership issues that trickle down to the lowest levels. Terrible cubicles with zero privacy.
Advice to Senior Management
Hire strong leaders. Get some direction and communicate it to all levels of employees so that everyone understands common goals and objectives.
Pros
-Smart and passionate co-workers
-Good benefits
-Opportunities to move within the company to other parts of the world
-Access to travel deals
Cons
-Lack of commitment
-Constantly changing priorities
-Lack of mangers with any leadership or people skills
-A burn and churn approach to employees
Advice to Senior Management
Take better care of your employees. To often folks are promoted to management positions and do not have the skills to manage people. So much institutional knowledge is lost because employees feel unappreciated and are poorly treated. Expedia has lost millions and millions of dollars due to employee turnover. It is a shame.
Pros
Work/life balance is a priority
Fun and engaging culture
Cons
No stock options for all employees
Pros
great place to work, the people are very smart and very knowledgable they also have a sense of humor and like to have fun. this is the first company i feel like I am actually apart of.
Cons
downside is that they do not pay their employees very well. they usually get stiffed by promotions or raises.
Advice to Senior Management
hire within and retain your employees by paying them more
Pros
Friendly environment, Team players, Great location
Cons
Not always clear directives, would like more advancement opportunities



