Expedia

  www.expedia.com
  www.expedia.com

Expedia Reviews

Updated December 18, 2014
Updated December 18, 2014
922 Reviews
3.8
922 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
634 Ratings

Review Highlights

Pros
  • The team I work on tries very hard to maintain a healthy work/life balance (in 138 reviews)

  • Good working environment, nice people and travel benefits and good work life balance (in 65 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 42 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall positive. Good people, but not always the most focused or cooperative between groups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Bellevue, WA
    Current Employee - Software Development Engineer in Bellevue, WA

    I have been working at Expedia full-time

    Pros

    Good leadership that cares about the employees. Not all groups have that but I do. Solid benefits, including travel reimbursement. They will provide just about any office related supply to keep team happy.

    Cons

    Lack of ownership and cooperation between organizations. They do not actively weed out poor performers. Some groups are more worried about process than getting things done right for the customer.

    Advice to ManagementAdvice

    Improve ownership throughout the organization.

    Recommends
    Positive Outlook
  2.  

    Ecommerce director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ecommerce Director in Seattle, WA
    Former Employee - Ecommerce Director in Seattle, WA

    I worked at Expedia (more than 10 years)

    Pros

    Great company work and invest into.
    Strong c-level team and engaged well with organization

    Cons

    Competing project timelines among departments utilizing shared resources often result in missed timelines and challenge ability to meet goals

    Advice to ManagementAdvice

    bring back equity opportunities for managers and below outside of technology teams

    Recommends
    Positive Outlook
  3.  

    Expedia Revenue Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Management Associate in Bellevue, WA
    Current Employee - Revenue Management Associate in Bellevue, WA

    I have been working at Expedia

    Pros

    Great team and great company.

    Cons

    Work is often tedious and repetitive.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Generally a good place to work at, Bellevue is a nice city to live too

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expedia

    Pros

    Lots of smart people, good environment, good work-life balance most of the time

    Cons

    Not as many opportunities for entry level business students/professionals

    Recommends
    Neutral Outlook
  6.  

    I love this techno-travel company, yo!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia (more than 3 years)

    Pros

    Expedia highly encourages creativity, taking action and working collaboratively to accomplish goals. The environment is very dynamic, ever changing, very fast paced and less political and bureaucratic than most corporate environments; You'll find a group of people, at all levels in all parts of the organization, that have one outcome in mind: to work together to create a great product and to uphold the mission to revolutionize travel through the power of technology. Expedia is also very dedicated to diversity and inclusion and giving back to communities. As soon as you enter the building there's a palatable energy! There are also great travel benefits, an onsite clinic and great health and wellness benefits. Because Expedia is in growth mode it affords a lot of professional growth opportunities.

    Cons

    Things change very quickly and could seem chaotic at times. Expedia is not an environment for the faint at heart. No stock offerings for most employees.

    Recommends
    Positive Outlook
    Approves of CEO

    Expedia Response

    Dec 1, 2014Expedia Engagement Team

    Thanks for the honest review. Yes, we move fast, but so does the travel industry. We're glad you're on our team.

  7.  

    Great company, but in need of major over haul in mid level management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Springfield, MO
    Current Employee - Sales Agent in Springfield, MO

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Decent base pay with the opportunity to make a generous amount of commission when in tuned with the companies "process". Excellent benefits and perks come with this travel company. If you have a decent relationship with the management, your able to move into other departments in the company. Great company that people should want to be apart of, but leadership is in need of refocusing their purpose in the company.

    Cons

    Mid level management. Some supervisors not being technically proficient in all facets of what their position requires. Some supervisors excellent at coordinating games and taking longer lunch breaks because their entitled to while the work horse supervisors go the extra mile carrying the load of others. Directives are passed mainly through email along with minimal training or meetings to know the status of performance or company. Bottom line transparency is an issue.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Bellevue, WA
    Former Employee - Summer Intern in Bellevue, WA

    I worked at Expedia as an intern (less than an year)

    Pros

    Work life balance good. Great pay for intern but below average pay for full time. Smart people. Lot of cool experiences for interns.

    Cons

    Not so great tech. Outdated. And Managers can be indifferent. Having Expedia in my resume didn't attract much companies, after internship.

    Advice to ManagementAdvice

    Please consider good talent, and pay them well. Below average pay for Top 10 college grad won't attract cool talent. For Intern if you can pay well, they why the frugality for Full timers?

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Really nice people, messed up management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Bellevue, WA
    Current Employee - Senior Program Manager in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Everyone I've met here is sincerely nice. They help one another instead of throwing them under buses. I've not heard people complain about one another behind each other's backs either, even people who have been let go. The bar is set realistically on performance. You can choose to bust your bottom for a promo and be rewarded, or you can put in moderate effort and still get by OK. Projects are not thrust upon you, you are allowed to push back and have some autonomy.
    They are dedicated to charity in a very deep way. It's really impressive how much time and energy is devoted to non profit and charity events.

    Cons

    They haven't really decided if they are a tech company or a travel company. Hence, tech people may not be used to the politics of cross-brand initiatives. They are NOT customer centric in the least. Nor are they developer centric. They seem to be lost in the weeds, but have been addressing this lately with the ouster of the previous CTO. They seem to want to be more customer centric, and Dara proclaimed that Expedia is a travel company at the last all hands, so I guess that's the goal.

    Advice to ManagementAdvice

    Try to be less top-down and homogenous white male. You have a lot of valuable women in this organization that are being passed over time and time again in favor of promoting white middle aged heterosexual Christian males. It's tired. Get over the frat house sausage fest.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Where are we going?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time (less than an year)

    Pros

    Internet company so its about technology, engineering, design, analytics. Travel company so cool benefits related to that.

    Cons

    It's hard to pinpoint all the issues with this organization. I don't know where this company is headed. It's the market leader in its space so I think that lends itself to solid financial numbers but internally, this company does not have clear direction and leadership. Constant changes with little transparency which leads to a lack of trust and confidence in leadership and strategy. Not to say there aren't smart people but its a large company that seems to not be able to get out of its own way and causes its own internal issues. I'm assuming mergers and acquisitions don't help, especially if the work hasn't been put in to make it all gel.

    The culture? There is no culture. It claims its an internet/technology company but there is no sense of culture and direction. Remember, "culture eats strategy for lunch", and if that's the case, then the long term outlook for this company ain't so good.

    Advice to ManagementAdvice

    Needs stronger leadership, clearer vision, more transparency and time spent on culture, morale and strategy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Working at Expedia - What you need to know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia as a contractor (less than an year)

    Pros

    Great work life balance
    Good benefits
    Excellent Paid Time Off
    Can make an impact
    Great co-workers
    Family friendly
    Cutting edge technology
    Leader in the online travel space

    Cons

    Salaries can be a little higher but they are just average.

    Advice to ManagementAdvice

    Don't wait to bring in Talent. Hire more recruiters. Expedia is a great company. It still functions like a start-up but really needs to get more aggressive in attracting top talent. Great group of managers but they tend to work with just enough folks but can get caught not having enough resources when it gets super busy. Expedia really is a great company. It's the people that make the company. The management team can pretty much let most fly on auto pilot and you rarely hear of micro-management like you do over at some very large Seattle based companies. If you want to work for a company that values your work and input, then Expedia is the perfect place where you can hang your hat.

    Recommends
    Positive Outlook
    Approves of CEO

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