Expedia Reviews

Updated October 23, 2014
Updated October 23, 2014
864 Reviews
3.6
864 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
597 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 128 reviews)

  • Good working environment, nice people and travel benefits and good work life balance (in 64 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 39 reviews)

  • Upper management is always looking to offshore your job so if you don't kiss a lot of butt you're out (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEM Manager in Dallas, TX
    Current Employee - SEM Manager in Dallas, TX

    I have been working at Expedia full-time (more than 3 years)

    Pros

    Fare with their compensation.
    Flexible, to your personal life. A lot of people was able to work 1 or 2 days less every week, relocate or work from home 50% of the time, due to personal reasons.
    Very smart people.
    Good benefits

    Cons

    There is not a clear career path. If you work at it, have frequent conversations, network, and you are good at what you do, you will grow. If not, it is hard.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Performance-based and professional culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager in Manila, Manila (Philippines)
    Former Employee - Service Delivery Manager in Manila, Manila (Philippines)

    I worked at Expedia full-time (more than 3 years)

    Pros

    Great international exposure, performance-based culture

    Cons

    Limited opportunities to advance for employees in the Philippines

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Bellevue, WA
    Current Employee - Senior Project Manager in Bellevue, WA

    I have been working at Expedia full-time (more than 10 years)

    Pros

    I've been here for many years. The people are awesome. Management and org changes often, but the people are always smart and hard-working.

    Cons

    Always too much to do and not enough people to do it.

    Advice to ManagementAdvice

    Hire more people!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Exciting, young, fast paced company with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Bellevue, WA
    Current Employee - Software Development Engineer in Bellevue, WA

    I have been working at Expedia full-time (less than an year)

    Pros

    Exciting work environment with many fun teams to join. The company is large enough to offer many opportunities but small enough that everyone can make a big impact. When major goals or milestones are achieved there are often great rewards and celebrations. Teams take ownership of their products from start to finish. Expedia promotes a healthy work life balance. There are many small benefits that are offered that really make a difference in creating an enjoyable work environment such as free beverages, team events, company or organization wide parties / events, team building activities, free food can often be found, an in office health clinic that is free for many of your health needs, and free or subsidized transportation (orca pass). The company is currently growing rapidly making it a great time to be part of Expedia.

    Cons

    Like everywhere the team you are on makes all the difference. If possible, try to join a team that has strategic importance and adds value to the growth of the company. As a newcomer it is important to network across your organization because there is definitely an old guard at the company. If you want to progress then you need to make yourself known and show that you add value. The work is often challenging but it is possible to get stuck in a rut if you don't fend for yourself and reach out for new opportunities.

    Advice to ManagementAdvice

    Encourage employees to be involved in projects that span across teams. Some teams can become siloed making it difficult for employees to advance in their career. Managers should look for opportunities for their direct reports to participate in that can help advance their career. Often, management suggests to their direct reports that they need to be involved in projects that span across teams but it would be helpful if the managers could make more of these opportunities available. Managers are often responsible for multiple teams which may be spreading their time too thin. It is difficult for a manager to help any one individual in advancing their career when the manager is splitting their week amongst 3 different teams.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Bellevue, WA
    Former Employee - Director in Bellevue, WA

    I worked at Expedia full-time (more than 8 years)

    Pros

    Casual environment, fair benefits, travel benefits

    Cons

    slow technology advancement, not fairly compensated

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great Workplace

    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer

    I have been working at Expedia full-time

    Pros

    Awesome atmosphere to work. Very relaxed. Good perks and benefits. Not much stress.

    Cons

    Not hard deadlines which make you a bit laid back.

  8.  

    Great working environment but has downsides

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Expedia full-time

    Pros

    Great place to work, really good culture and working environment, didn't feel like going to work.
    There is always some kind of staff event or BBQ, very sociable place to work. Offices are very modern and trendy. Xbox's, table football etc.
    Some good benefits and discounts on travel.

    Cons

    High turnover, I saw many people come and go in my time and a lot of unjust sackings. Heard a lot of people were let go because their "boss didn't like them". This happened quite a lot if the persons face didn't fit.

    Unfortunately because of the nice environment and the laid back atmosphere you had a lot of dead weight in the company, people who were happy to just sit back for the ride. I met quite a lot of people who either did nothing or didn't really know what they were doing, they'd just been there for a long time. Came in late, long lunches, left early and didn't really do anything whilst they were there.

    The atmosphere although good to work in, produced a lack of urgency, not something I was used to and found to be quite frustrating when you needed something done.

    Also the London office is too reliant on the Bellevue office, they need to break away, take more control and be more autonomous.

    Advice to ManagementAdvice

    Get rid of the dead weight, people are in jobs that either they don't deserve or are incapable of doing. Sometimes both.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Supervisor, Lodging Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Lodging Operations in Springfield, MO
    Former Employee - Supervisor, Lodging Operations in Springfield, MO

    I worked at Expedia full-time (more than 5 years)

    Pros

    Decent travel benefits. Some talented agents and management members within the organization.

    Cons

    Culture is not conducive to collaboration. New manager at the time took gossip for gospel which lead to toxic work relationship. Work life balance does not exist as it's a 24/7 contact center.

    Advice to ManagementAdvice

    Cut and restart management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Young Spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Associate in Seoul (South Korea)
    Current Employee - Market Associate in Seoul (South Korea)

    I have been working at Expedia full-time (less than an year)

    Pros

    Open-minded, good pay,fun to work

    Cons

    Process oriented, performance related, technical latency, perk

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Global Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Manager in Bellevue, WA
    Former Employee - Global Manager in Bellevue, WA

    I worked at Expedia full-time (more than 3 years)

    Pros

    Smart People, good perks, fast paced business

    Cons

    Upper management turnover a lot, can lose work life balance

    Advice to ManagementAdvice

    Get more training for upper and mid management in people skills and managing

    Recommends
    Neutral Outlook
    Approves of CEO

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