Expedia Reviews in United Kingdom

Updated October 24, 2014
Updated October 24, 2014
867 Reviews
3.6
867 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
600 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 128 reviews)

  • Good working environment, nice people and travel benefits and good work life balance (in 64 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 39 reviews)

  • Upper management is always looking to offshore your job so if you don't kiss a lot of butt you're out (in 33 reviews)

More Highlights

68 Employee Reviews Back to all reviews

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  1.  

    Decent place to be if you can get a full term contract.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Expedia full-time (more than an year)

    Pros

    The London office is brilliant compared to other places I've worked at; how could it not be with as many free cokes as you want and a roof terrace to look out over London with a bit of lunch? I've also found that if you really apply yourself there are opportunities to move on and up within the company - my initial contract was a third party, 6 month one and now I'm on a contract without a specified end date. I haven't come across any office bullies or anyone who's into being an spiteful/rude for the sake of it so far, which makes getting through the day fairly easy. The fact I can have my headphones in unless making phone calls helps, too.

    Cons

    When you work on content it can be frustrating that the company ethos is pretty fixed on the use of technology. Try to get some variation into the work you're doing or you'll hear every tick and tock from your watch. The main problem, though, is that anyone on a normal contract has to leave for at least 6 weeks after 2 years of continuous employment with the company. I think it's some sort of workaround for them to avoid having to give people full employees' rights, but whatever the reason they've lost a lot of good people because of it.

    Advice to ManagementAdvice

    I really think the 2 year contract business seriously needs to be looked into.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Localization Quality Manager in London, England (UK)
    Current Employee - Localization Quality Manager in London, England (UK)

    I have been working at Expedia full-time (more than 3 years)

    Pros

    very good work/family life balance

    Cons

    leass opportunities to move up in my career

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Extremely innovative and great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Expedia full-time (more than 3 years)

    Pros

    The team atmosphere is great and everyone works together, people just help eachother out all the time. Also there are no internal hierarchies, everyone treats everyone the same way. They are really innovative and try to improve their processes ALL THE TIME. Everyone is really nice and super creative, and you get praised and compensated all the time.

    Cons

    As in any big company, I guess the amount of work is sometimes a little bit too much, although you always get rewarded for it one way or another.

    Advice to ManagementAdvice

    Nothing to suggest really, all managers I had were really nice and super flexible.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    All good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senor Director in London, England (UK)
    Current Employee - Senor Director in London, England (UK)

    I have been working at Expedia full-time (more than 3 years)

    Pros

    money security is important and offers you good comp plan vs, others companies.

    Cons

    Political, very political. Moves very slowly

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Expedia full-time (more than an year)

    Pros

    Expedia provides a great working atmosphere for most departments. Some functions face more pressure than others, depending on what's more important to the business or whats the 'flavor of the month', and also depends on your manager. Mostly, expedia colleugues are really friendly and there are many great perks as an employee. the company provides daily challenges for employees from stakeholder management, to navigating through dinosaur technology and the tasks never stop rolling in.

    Cons

    I've been at expedia for almost 2 years, but the compensation increase given upon promotion is capped. If you come into expedia on a non-managerial role then you could be stuck on low salary increases, or could be forced to move elsewhere for much better compensation on your next step.

    Advice to ManagementAdvice

    pave the way for low grade staff to get better compensation increases when moving roles internally.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    The best company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Lead in London, England (UK)
    Former Employee - Test Lead in London, England (UK)

    I worked at Expedia full-time (more than 3 years)

    Pros

    Expedia is the best company I have ever worked for. The best thing that I liked about working there is the amazing work-life balance everyone manages to strike. The work environment is very conducive to creativity and growth. They are really passionate about travel and I just loved that.

    Cons

    Really cannot think of any cons. But if I simply had to state one then it would be limited growth opportunities in the technology sector.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Expedia full-time (more than an year)

    Pros

    Good pay; great benefits; amazing team

    Cons

    Such a large organisation not all the cogs can feel like the whole works

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Dynamic company let down by politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Scientist in London, England (UK)
    Former Employee - Data Scientist in London, England (UK)

    I worked at Expedia full-time (more than an year)

    Pros

    Buzzing atmosphere, google-like office layout (in London), interesting projects to work on.

    Cons

    Lots of behind the scenes politics.

    Advice to ManagementAdvice

    The company was spend its money wiser - I was sent on a trip from London to Seattle for a half day meeting. I arrived to find 6 other attendees calling in from London.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    The worse work experience I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Content Coordinator in London, England (UK)
    Former Employee - Web Content Coordinator in London, England (UK)

    I worked at Expedia full-time (less than an year)

    Pros

    As a temp, I had a good salary, and never had to do extra hours, always leaving at 5.30pm. The monthly drinks were nice. Expedia was my first job as a foreigner in London and launched my career in tourism.

    Cons

    Because I was a temp, I had to be paid through an umbrella, following multiple problems (never paid on-time, manager forgetting hours, etc. I had to fight for 2 months to get my money back, around £1,500). I was asked to do quantity - the quality being the worse I've ever seen. The management was terrible, people were arrogant and the opportunity of evolving non-existing. Processes are too strict and have to be followed in every single case even though it is often absurd.
    Employement conditions are terrible - my contract was a trick for getting the most of it without any respect, my binomes were employed in Manilla, had to work at night in a cellar. I was made redundant because Expedia decided to relocate to Greece, offering half of my salary to unskilled people (I was hired for doing French content, they hired non native French there), for working in terrible conditions (non air con, 10h work per day, 15min lunch break, etc.).

    Advice to ManagementAdvice

    Read above and learn from your mistakes: respect people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Lacks culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Marketing Manager in London, England (UK)
    Former Employee - Online Marketing Manager in London, England (UK)

    I worked at Expedia full-time (more than an year)

    Pros

    Undoubtedly, the marketing budgets are huge. The office is smart like a googleplex. Strategy is aggressive and salaries are very competitive, with good benefits like car allowance and full family healthcare. Plust travel discounts for personal travel. And a lot of business travel depending on the division and team.

    Cons

    The company is too large and there's no culture embedded in the daily work. It lacks a passionate leader. The centre of power is the US headquarters. Any other offices lack political power and depend on what takes place outside their region. VPs and Senior Directors move around and get fired too often - a bad message from the top management. It doesn't inspire confidence.

    Advice to ManagementAdvice

    Work for your employees and customers - not for the shareholders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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