Expedia Reviews in United States

Updated September 29, 2014
Updated September 29, 2014
852 Reviews
3.6
852 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
592 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 127 reviews)

  • Benefits include travel benefits and co-workers love to talk about travelling (in 62 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 36 reviews)

  • Upper management is always looking to offshore your job so if you don't kiss a lot of butt you're out (in 32 reviews)

More Highlights

623 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Dynamic Environment working with lots of fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Program Manager  in  Bellevue, WA
    Current Employee - Senior Program Manager in Bellevue, WA

    I have been working at Expedia

    Pros

    If you get in the right team, it's a great bunch of people to work with. There's people there who can push you to do the best you can.

    Cons

    For Core Infrastructure, it's a terrible place to work. Lot's of politics and antaganism that can suck the life energy out of you.
    Work schedule can be unbearable difficult. Expect some late night work. There's lots of procrastination in the workplace which can be semi-attributed to the politics.

    No opinion of CEO
  2. 3 people found this helpful  

    Transforming and maturing rapid growth has causes some areas to get stuck with extremely old legacy tool.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Bellevue, WA
    Current Employee - Director in Bellevue, WA

    I have been working at Expedia

    Pros

    If you want to work hard and have good ideas it's a place you can still impact.

    Cons

    Major leadership turn over some people promoted beyond capablity at the sr director level.

    Advice to ManagementAdvice

    Support groups need to build right size solutions.

    Recommends
    Approves of CEO
  3. 4 people found this helpful  

    Expedia, it's not Google or Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager  in  Bellevue, WA
    Former Employee - Senior Manager in Bellevue, WA

    I worked at Expedia

    Pros

    Fast pace environment
    Dedicated people
    Reasonable benifits
    Good a oiling the squeaky wheel

    Cons

    A lot of people have been at Expedia a long time - that ends up limiting what is possible; Expedia ends up doing a lot of dump things. Long time Expedia people thing they are the same as Google, or Amazon, or Facebook - they need to be practical; what gets built vs bought at Expedia is laughable.

    Application architecture and governanace is horible - every group does it differently.

    Advice to ManagementAdvice

    Make yourself a reasonable aquasition candidate for a company that has development and operations figured out.

    Recommends
    No opinion of CEO
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  5. 3 people found this helpful  

    Horrible people management with little to no Rewards and Recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Expedia

    Pros

    The peer teams you work with are excellent, intelligent and hard working. Able to leap tall buildings in a single bound despite lack of leadership support. While limited, efforts are made to drive employee morale but it is mostly self driven from the Manager level down.

    Cons

    Leadership is unconcerned with providing adequate resources (people), training, or support. A severe lack of coaching and development, meaninful reward and recognition as well as general leadership training will continue to keep this place a revolving door for good people.

    Advice to ManagementAdvice

    Implement leadership training, coaching and development training, rewards and recognition programs.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    It is a pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Expedia

    Pros

    Travel benefits, Fitness Reimbursement, Diversified business model which keeps everything challenging, always changing, Option to work from home, overall good people.

    Cons

    Due to the fact that it is a large company, there are definitely some hoops to jump through in order to get things done.

    Advice to ManagementAdvice

    In order for Expedia to be successful, I think the leadership of Expedia needs to focus not only on customer retention but on employee retention. Also, don't over complicate.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Fast-paced, hectic ... but fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Expedia

    Pros

    Great people; industry leader; world-wide presence; fun product (vacation/adventures)

    Cons

    Relentlessly hectic pace; under-resourced; shifting priorities

    Advice to ManagementAdvice

    Continue to lead by example. Stop bringing in "celebrity execs" from outside and promote from within. Our best leaders have come up through the ranks.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Give them a few years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Expedia

    Pros

    Nice people, decent pay, good benefits, nice building in down-town Bellevue with lots of good restaurants around, quite a bit of "morale budget" get spent.

    Cons

    Right now (2011) it seems that Expedia as a whole (meaning many brands under Expedia Inc.) is struggling with direction and leadership. I believe Expedia will likely be a good place to work again in the future but right now, most people that I know would like to leave due to massive re-orgs, lack of leadership and lack of company direction. However, most people I know also feel that Expedia has good things to offer employees and would consider working there again in the future after the dust settles.

    Cons: Major leadership issues that trickle down to the lowest levels. Terrible cubicles with zero privacy.

    Advice to ManagementAdvice

    Hire strong leaders. Get some direction and communicate it to all levels of employees so that everyone understands common goals and objectives.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    A roller coaster of senior leadership changes and constantly changing priorities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager  in  Bellevue, WA
    Former Employee - Senior Manager in Bellevue, WA

    I worked at Expedia

    Pros

    -Smart and passionate co-workers
    -Good benefits
    -Opportunities to move within the company to other parts of the world
    -Access to travel deals

    Cons

    -Lack of commitment
    -Constantly changing priorities
    -Lack of mangers with any leadership or people skills
    -A burn and churn approach to employees

    Advice to ManagementAdvice

    Take better care of your employees. To often folks are promoted to management positions and do not have the skills to manage people. So much institutional knowledge is lost because employees feel unappreciated and are poorly treated. Expedia has lost millions and millions of dollars due to employee turnover. It is a shame.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Expedia

    Pros

    Work/life balance is a priority
    Fun and engaging culture

    Cons

    No stock options for all employees

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Expedia

    Pros

    Expedia revolutionized travel and then fell behind. Expedia lost Web 2.0. We're now aiming to win the next phase with Expedia 3.0 - revolutionizing travel again. The current leadership team has set the bar high and everyone is heading in the same direction - that's refreshing and inspiring.

    Cons

    It took too long to realize we needed a new technology platform.

    Recommends
    Approves of CEO

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