Expeditors Reviews

Updated August 24, 2015
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3.0
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Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
15 Ratings

Pros
  • Family feel, job security, highly viewed logistics company (in 14 reviews)

  • Great benefits if you are a lead or higher you get a monthly bonus (in 13 reviews)

Cons
  • Super strict dress code, little camaraderie among coworkers, drab office environment- it's not a fun place to work (in 22 reviews)

  • low pay no benefits for parttime (in 15 reviews)

More Pros and Cons

116 Employee Reviews

Sort: Popular Rating Date
  1. So so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expeditors full-time

    Pros

    Opportunities for advancement, paid benefits

    Cons

    You only advance if you're a part of the right crowd. Beginning training is horrible.

    Advice to Management

    Stop promoting because someone is your friend and promote based on talent. Listen to and support your desk level agents more. Get a new training system; yours is broken. Increase salaries, a person can barely live off your pay, even in Texas.


  2. Ocean Agent

    Current Employee - Customer Service Representative in Berwyn, IL
    Current Employee - Customer Service Representative in Berwyn, IL

    I have been working at Expeditors (More than 3 years)

    Pros

    great benifits, paid time off

    Cons

    There is almost no career advancement.

    Advice to Management

    Reward your employees more.


  3. Helpful (4)

    Your Mileage May Vary.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Expeditors full-time (More than 8 years)

    Pros

    There are good people at Expeditors. If you land in the right team you'll be surrounded by professional, friendly people who help each other and have fun.

    Cons

    There are terrible people at Expeditors that promote their friends, regardless of qualifications or experience, blame everyone else for their failures and make it a miserable place to work. Antiquated cultural items. Poor pay.


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  5. Air Imports

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Health benefits are best in class Stable, no layoffs

    Cons

    Zero life-work balance Nepotism all over the place Not alot of room for growth unless you move locations.

    Advice to Management

    Open your eyes to what is really going on within the company


  6. Don't go in as a contract worker...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customs Broker Representative in Memphis, TN
    Former Employee - Customs Broker Representative in Memphis, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Location, hourly pay, job is relatively easy (Monotonous),

    Cons

    No communication, contract workers are endlessly strung along without hope of full time employment, management is unapproachable, colleagues are clannish and ignore new people for months.

    Advice to Management

    Value the contract talent (they work just as hard), stop direct hiring ppl off the street when you have qualified temps hoping to convert, supply cups in your kitchen (and salt and pepper), professionally develop your employees and management interpersonal skills (they're the worst!)


  7. Helpful (1)

    Not the same place it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Great company for 35 years. Great foundation.

    Cons

    Hard work is not recognized anymore. You need to be on the right list (favorites) to get promoted even if undeserving. Hard Work, results mean nothing, if you don't have the right support behind you. Operations are lacking due to low wages, overwork and no recognition making it difficult to have account management execute on their duties and responsibilities as they are dedicated to operational issue solving consistently. No career path for Account Managers, that is the end of the road. The company has changed too much. Too Political now. The top is making the money, while the people at the ground, struggling for a paycheck.

    Advice to Management

    You are focused on the wrong initiatives, have lost focused on what made EI successful, our people, our culture, our focus on selling and building trust with our customers . Focus on Data, measures, making money for the top members and no longer focused on your people who support the operation, your culture is lost.


  8. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in San Francisco, CA
    Current Employee - Operations Supervisor in San Francisco, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Expeditors full-time (More than a year)

    Pros

    Majority of the people that I work with is good. The work can be challenging and it push me to be creative and improve my personal skill.

    Cons

    Always have too much work. No life-work balance. Upper management doesn't really care about workload per headcount. They just shove as much work as possible. Generally underpaid.


  9. Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    Great starting off place if you really want to learn. Great benefits, nice people. Opportunities for growth and improvement.

    Cons

    Old school, no flex time or opportunity to work from home. I think this deters a lot of quality people. Low paying somewhat. Some people still work there that don't do much, while others work really hard and don't see the benefits. Career path can be somewhat confusing. No follow through.


  10. Helpful (1)

    Import Account Rep/Customs Entry Writer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expeditors (More than 10 years)

    Pros

    Free medical insurance and annual profit share

    Cons

    Corporate ideology/personalty, very formal professional office setting, the office was as quiet as a library

    Advice to Management

    Provide more useful instructions when critiquing


  11. Helpful (1)

    The Cultural Values seem more of a theory

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Expeditors (Less than a year)

    Pros

    Health coverage pretty good overall

    Cons

    Communication is not the best

    Advice to Management

    Really try to live the cultural values.



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