Experian Americas Reviews
Updated Jan 5, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 61 ratings Employees say it's "OK" |
CEO Rating
Based on 35 ratings
CEO, Experian Group |
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Pros
They offer decent benefits along with 401k match. Many of the sales people are well qualified but are treated very poorly by management.
Cons
Employees never know who will be next to be let go. The poor performance of senior management results in lay offs. Very political. This is not a good company for career advancement. I plan on looking for another job (after my wedding) soon.
Advice to Senior Management
Treat your employees with respect. The morale in the Consumer Information Services division is extremely low. Employees are waitng for the economy to improve and then you will see a mass exodus of sales personnel.
Pros
Ok Bonus yearly and work env
Cons
Little opportunity for career advancement
Advice to Senior Management
Give more oppurtunity to existing employees for career growth
Pros
Benefits, 401K, Ability to work from home
Cons
Some Politics, must strive hard for internal promotions but it is possible.
Pros
Flexible work schedule
No Micro-managing from immediate managers
Good compensation
Great people to work with
Cons
A rather dull campus
Many layoffs over the past 2 years due to poor executive management
Advice to Senior Management
Make sure you bring in an independent research/consultant company before any of your executives make unrealistic sales goals. At the end of the day, they walk out with amazing "parachutes" and packages when they fail, while middle management suffers with minimal severances.
Pros
Good pay and benefits but no loyalty, doesn't matter how hard you work or how smart you are. They manage budgets by reducing headcount. They were ok on letting you work from home at times which is a nice option.
Cons
Poor executive management, resourse cuts used to manage their budget. Hired and fired entire teams in 6 - 8 month period. Executives who aren't well-rounded enough to be in their positions.
Advice to Senior Management
Develop a plan, a realistic one and stick to it. Resource cuts aren't always the answer.
Pros
Good people
Work / life balance encouraged
Learn about credit and credit reporting
OK salary and benefits
Cons
Very political. Typical old boys network, run by a bunch of old boys the CEO brought from his former workplace.
Incompetency among some management, not listening to employees
Layoffs. Plenty of it. Rather than terminating those who performed sub-par, they get rid of the ones who have been with the company long-term and contributed a lot.
Outdated technology and peripherals
No training or classes for administrative level employees.
Advice to Senior Management
Keep up to date with technology. Listen to your employees. Stop laying off good people just because they don't kiss up to management. Find ways to improve employee morale because there is none.
Pros
They promote growth within the company to make sure that their employees are being rewarded with advancement based on their performance
Cons
Management were strict on their cost cutting measures, cutting back on most benefits and merits
Advice to Senior Management
Need to bring back most of the employee's benefits once the company is profitable
Pros
Lots of different opportunity to do different jobs for one parent company. Flexible with work at home options.
Cons
20 sales folks/consultants could call on one strategic account. Experian laid off lots of good sales management with years of service in April 2010. Where is the loyalty?
Advice to Senior Management
There are too many people calling on one account. Its confusing to the customer and frustrating to the salesperson.
Pros
Flexible work schedule
No Micro-managing from immediate managers
Good compensation
Cons
No clear path for career advancement
Advice to Senior Management
Management needs to do better job identifying areas for growth
Pros
Great benefits, interesting projects to work on and very client focused. They have a diversified services offering, so that may offer opportunities for advancement.
Cons
Highly political work environment. You will need to be associated with the top social circles, if not your job is pretty much in jeopardy.
Advice to Senior Management
Listen to employees, offer better training, create programs for employees offering advancement, and try to improve movement between various sister companies.
