Experian Americas Reviews in Costa Mesa, CA

Current Employee – been working at Experian Americas full-time for less than a year

Pros – Experian has a dynamic atmosphere filled with challenge, growth, technology, and innovation. You will work with people that will take you to the next level in your career and have fun in the process. The environment is professional and collaborative, focused on growth with many reward programs for strong performance. The resources to increase personal success are right at your fingertips!

Cons – Very complex, large organization. Takes time to learn the business and the people.

Advice to Senior Management – Embrace the hiring of up-and-comers and those with smaller company experience with potential to learn the complexities of a large organization.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Experian Americas full-time for more than 7 years

Pros – Hard to think of any

Cons – Having left Experian, I now remember what it's like to work at a place that appreciates their employees. Experian has 1 BILLION in profit. Hard to think why they feel they need to belittle their employees and grind them and treat them as disposable.

Advice to Senior Management – As an old friend of mine taught me, the fish goes bad from the head. Most of the executive managment really needs to be replaced by human beings that care for the people that work at Experian.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian Americas full-time for more than 7 years

Pros – Challenging, lots of new things to learn, growing company

Cons – The work schedule is horrendous.

Former Employee – worked at Experian Americas full-time for more than 3 years

Pros – Used to be a good company with many loyal employees worked 20+, 30+ years.

Cons – Constant Upper Management changes, layoff happens every 6 months or so to cut cost, employee lack job security, nowhere/department is safe now. Job moved out of US (offshore) to cut cost. No space to grow, no budget for training, you were expected to work 50-60 hours a week, any regular 40 hours a week might be questioned by your upper manager. Heavy mid level managements doing nothing other than collecting status report.

Advice to Senior Management – Do something to retain good people. Too many mid level managements, trim down unnecessary mangers and leaders to save cost is better than let good employees go.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian Americas full-time for more than 3 years

Pros – - Great benefits (100% matching 401k, medical, dental, vision)
- Nice offices
- Heart of Experian (philanthropic arm); although it's really just for good company PR
- Health Matters, incl health insurance discounts

Cons – - Leadership is good old boys club, as other reviewers have said
- They say they support a work/life balance, but it's sometimes met with animosity, even if you're a great employee whose had great reviews
- Internal opportunities aplenty, but things get politically challenging if you pursue something outside your dept, and the transition is lengthy and painful
- Not enough budget or head count to stay ahead of the competition; goals increase, but budget stays status quo
- Silo'd mentally of business units: they have separate P&L's which makes it difficult to to work across teams and makes us appear disjointed to our clients. Overall structure is very confusing to vendors and clients.
- Slow, outdated computers; they don’t upgrade employee computers regularly, only when the computer ‘dies’; you’ll likely have the same laptop for at least 5 years
- Some depts more concerned about perception of their people than quality of work
- Many people don’t return calls or emails—some of whom are in upper management. How do these people still have jobs?
- It's a global company with people based from their homes and various Experian offices nationwide. However, if you want to get promoted, you're suddenly required to be based in Costa Mesa, Ca. Great talent being passed over due to geography.
- Promoting those who don’t deserve it (i.e., they have no degree), while overlooking the more qualified, hard-working staff, just because they aren’t brown nosers
- Off-shoring of IT support to Chile and Costa Rica: slow to help you—you’re on the phone for at least an hour only to discover they can't resolve the problem; things sometimes get lost in translation due to language barriers; what a waste of my time just to save the company a few bucks

Advice to Senior Management – - Pay attention to what your staff is doing, rather than only your buddies at the top
- Walk around to mingle with your staff, rather than only during quarterly All Hands meetings

No, I would not recommend this company to a friend

Current Employee – been working at Experian Americas

Pros – - Great benefits
- Lots of growth opportunities. In 40+ countries and growing, many open doors
- Can be proud to work at Experian, global leader
- Cutting edge technologies and interesting programs
- Great work/life balance, family oriented

Cons – Challenging but rewarding work environment

Advice to Senior Management – Keep up the good work!

Yes, I would recommend this company to a friend

Current Employee – been working at Experian Americas

Pros – Experian is a dynamic, interesting, global organization. Talented executive management team. Amazing benefits. Great development opportunities.

Cons – Lack of consistency in culture and employment experience across Experian companies and business units.

Advice to Senior Management – Seek more leadership consistency across EI, CSDA and EMS - at high levels culture and employment experience should be consistent

Yes, I would recommend this company to a friend

Former Employee – worked at Experian Americas

Pros – Senior Management motivated workers well. Nice location and work environment. Salaries seemed competitive. Management works magic to meet number to get bonuses out to workers.

Cons – Mandatory furlows and vacation usage when numbers are weak. Local management seems to have been placed based on favoritism lowering its quality. Silo'd work groups limited company wide standards for any type of job process consistency.

Advice to Senior Management – Implement processes to promote quality managers to ensure work is smooth and efficient.

Former Employee – worked at Experian Americas

Pros – typically the team you work with is supportive and great to work with. It was a great commute for me.

Cons – Very silo divisions between mgmt and divisions. Too many sales folks for one customer it confuses them. Mgmt does not check in with the rest of the workers

Advice to Senior Management – They need to be more involved with day to day operations. Mgmt is more involved with their own promotions and perks than the caring about the rest of the employees.

Current Employee – been working at Experian Americas

Pros – Experian has tons of data to do statistics analysis because it's a credit reporting agency (bureau).

Cons – Work load is usually high because there're usually serveral projects to finish in few weeks.

Advice to Senior Management – It would be good to encourage analysts to do R&D when business is slow, but not layoff and rehire.

Yes, I would recommend this company to a friend