Experian Americas Reviews

Updated August 27, 2015
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3.0
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Craig Boundy
11 Ratings

Pros
  • good work life balance, good benefits (in 8 reviews)

  • Great colleagues, excellent pay and benefits (in 6 reviews)

Cons
  • Employees are pushed to work insane amounts of overtime to hit unrealistic deadlines set by oblivious upper management (in 5 reviews)

  • Very unorganized and heavy internal politics from one BU to the next, makes it difficult to practically impossible to conduct business (in 3 reviews)

More Pros and Cons

138 Employee Reviews

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  1. It's a very good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Americas full-time (More than 8 years)

    Pros

    Very attractive salaries, extensive time off available, very good health insurance benefits, online training opportunities. Can be very rewarding personally to complete many of the product designs and enhancements. Very employee-centric. Rarely have there been significant layoffs in our division.

    Cons

    Work/Life Balance can be hard to achieve due to a lack of real subject matter experts in our specialized field within Experian. Other employees in unit tend to be very needy don't want to learn new things, and that behavior is apparently encouraged - certainly not discouraged. A con is also that Experian is very employee-centric. It's hard to run a team when we're expected to let them go bowling or do volunteer activities during the middle of the workday.

    Advice to Management

    We are a high-tech firm: Please ensure that we have onsite IT services rather than our having to call the help desk and then Fedex our computers back and forth to Costa Mesa. And also please ensure that we have loaner computers onsite - the IT Asset folks are Gestapos in tracking down machines and demanding return of select units if their records don't match reality.


  2. A heart that's good, despite being slow to hire/act

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at Experian Americas full-time (More than 3 years)

    Pros

    A good company with a heart and conscious about employees and consumers. An industry leader, actively innovating and wanting to make improvements. Smart solutions for clients that add value in ways the competitors do not. Known and respected for good reasons.

    Cons

    Slow to move and make decisions like most large corporations, but goes all-in when a decision is made. Changes in executive or middle management have big ripples throughout the organization. The organization is built very much in silos that don't interact as well as they should.


  3. Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment, and people. Direct managers maintain good relationships with their direct reports. Good work/life balance and benefits.

    Cons

    Very large company so change can be slow to take root.

    Advice to Management

    Focus more on the development of your people rather than the end results.


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  5. Helpful (2)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Americas full-time

    Pros

    Up to date on technology, competitive in job market in regards to salaries, focused on training and development, benefits are easy to use and understand, international company

    Cons

    Ruthless when it comes to profit margin, tends to focus more on high performers at the expense of others, some groups very prone to extreme favoritism, upper management tends to turn a blind eye to moral issues.


  6. Senior HR Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Neutral Outlook

    Pros

    Professional development and caring nature of the team members

    Cons

    Fast paced environment sometimes led to miscommunications or misunderstanding of company direction.

    Advice to Management

    Continue to hone your development skills to build bench strength for the future.


  7. Its good to be a monopoly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Boston, MA
    Current Employee - Senior Account Executive in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Experian Americas full-time (More than a year)

    Pros

    Unique industry, veteran company that treats employees well

    Cons

    Due to monopolistic products, change is SLOOOOWWW and innovation is really lacking. Internal challenges grow tiresome quickly. Uncoordinated strategy & technology lacking.

    Advice to Management

    Grease the wheels and be players, get active to promote change and innovation.


  8. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allen, TX
    Former Employee - Anonymous Employee in Allen, TX
    Recommends
    Positive Outlook

    I worked at Experian Americas full-time (More than 8 years)

    Pros

    Good Company to work for.

    Cons

    Unfortunately, one bad management experience.


  9. Statistical Analyst II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good life-work balance. Decent benefits.

    Cons

    Remote - inefficiency in management. Slightly under paid

    Advice to Management

    more vertical project management


  10. Helpful (2)

    Constant Reorganization of Teams

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Costa Mesa, CA
    Current Employee - Senior Software Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Recreational Room with full-size table tennis, arcade machine, basketball hoops, and pinball machines.

    Cons

    constant streaming of people leaving and hiring. it runs software development like a sweatshop. you don't go home and work overt time until something is fixed. all environment are constantly being broken because of frequent launch and not enough quality assurance testing.

    Advice to Management

    reduce the number of restructuring. show more trust in employees.


  11. Helpful (5)

    Director Delivery Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PMO Director in Costa Mesa, CA
    Current Employee - PMO Director in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Experian Americas full-time (More than 5 years)

    Pros

    good benefits, good pay, and the offices are good

    Cons

    not people focused AT ALL, HR is the horrible in this company

    Advice to Management

    I am old and this is the worst bunch of leaders ever



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