Experian Americas Reviews

Updated August 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Craig Boundy
12 Ratings

Pros
  • good work life balance, good benefits (in 8 reviews)

  • Great colleagues, excellent pay and benefits (in 6 reviews)

Cons
  • Employees are pushed to work insane amounts of overtime to hit unrealistic deadlines set by oblivious upper management (in 5 reviews)

  • Very unorganized and heavy internal politics from one BU to the next, makes it difficult to practically impossible to conduct business (in 3 reviews)

More Pros and Cons

138 Employee Reviews

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  1. It's a very good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Americas full-time (More than 8 years)

    Pros

    Very attractive salaries, extensive time off available, very good health insurance benefits, online training opportunities. Can be very rewarding personally to complete many of the product designs and enhancements. Very employee-centric. Rarely have there been significant layoffs in our division.

    Cons

    Work/Life Balance can be hard to achieve due to a lack of real subject matter experts in our specialized field within Experian. Other employees in unit tend to be very needy don't want to learn new things, and that behavior is apparently encouraged - certainly not discouraged. A con is also that Experian is very employee-centric. It's hard to run a team when we're expected to let them go bowling or do volunteer activities during the middle of the workday.

    Advice to Management

    We are a high-tech firm: Please ensure that we have onsite IT services rather than our having to call the help desk and then Fedex our computers back and forth to Costa Mesa. And also please ensure that we have loaner computers onsite - the IT Asset folks are Gestapos in tracking down machines and demanding return of select units if their records don't match reality.


  2. A heart that's good, despite being slow to hire/act

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at Experian Americas full-time (More than 3 years)

    Pros

    A good company with a heart and conscious about employees and consumers. An industry leader, actively innovating and wanting to make improvements. Smart solutions for clients that add value in ways the competitors do not. Known and respected for good reasons.

    Cons

    Slow to move and make decisions like most large corporations, but goes all-in when a decision is made. Changes in executive or middle management have big ripples throughout the organization. The organization is built very much in silos that don't interact as well as they should.


  3. Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment, and people. Direct managers maintain good relationships with their direct reports. Good work/life balance and benefits.

    Cons

    Very large company so change can be slow to take root.

    Advice to Management

    Focus more on the development of your people rather than the end results.


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  5. Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Toronto, ON (Canada)
    Former Employee - Senior Business Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian Americas full-time

    Pros

    It is a very stable company and working conditions are excellent. There is no dearth of work and no one is overloaded.

    Cons

    The company is heavily into contracting and is replacing permanent employees with contractors. There is not enough opportunity to learn new technologies.

    Advice to Management

    Higher management should listen directly to the lowest level of employees and not rely on the feedback of middle management.


  6. Helpful (2)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Americas full-time

    Pros

    Up to date on technology, competitive in job market in regards to salaries, focused on training and development, benefits are easy to use and understand, international company

    Cons

    Ruthless when it comes to profit margin, tends to focus more on high performers at the expense of others, some groups very prone to extreme favoritism, upper management tends to turn a blind eye to moral issues.


  7. Senior HR Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Neutral Outlook

    Pros

    Professional development and caring nature of the team members

    Cons

    Fast paced environment sometimes led to miscommunications or misunderstanding of company direction.

    Advice to Management

    Continue to hone your development skills to build bench strength for the future.


  8. Its good to be a monopoly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Boston, MA
    Current Employee - Senior Account Executive in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Experian Americas full-time (More than a year)

    Pros

    Unique industry, veteran company that treats employees well

    Cons

    Due to monopolistic products, change is SLOOOOWWW and innovation is really lacking. Internal challenges grow tiresome quickly. Uncoordinated strategy & technology lacking.

    Advice to Management

    Grease the wheels and be players, get active to promote change and innovation.


  9. Good place to develop as a sales person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Account Manager
    Former Employee - Key Account Manager
    Recommends
    Neutral Outlook

    I worked at Experian Americas full-time (Less than a year)

    Pros

    Lots of sales training, big on SPIN & STRONGMAN methodologies. Good mentoring and structure in place

    Cons

    At times the level of structure and being told when to do what can feel a bit like being at school.

    Advice to Management

    Strike the balance between providing coaching, training and mentoring and letting performers reach their number in the way they best can.


  10. Helpful (2)

    Constant Reorganization of Teams

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Costa Mesa, CA
    Current Employee - Senior Software Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Recreational Room with full-size table tennis, arcade machine, basketball hoops, and pinball machines.

    Cons

    constant streaming of people leaving and hiring. it runs software development like a sweatshop. you don't go home and work overt time until something is fixed. all environment are constantly being broken because of frequent launch and not enough quality assurance testing.

    Advice to Management

    reduce the number of restructuring. show more trust in employees.


  11. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at Experian Americas full-time (More than 5 years)

    Pros

    Really good people, positive environment and flexible working environment. Very diverse business with plenty of opportunity to grow careers in many markets.

    Cons

    Like all places there will be things that people find fault with, but on balance I think it's a great place to work with lots of opportunity.

    Advice to Management

    Ensure that you continue to hire great people and remove people who don't want to be here. This is a great company.



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