Experian Americas Reviews

Updated April 14, 2015
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Employee Reviews

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  1. Helpful (3)

    The worst place I ever worked, which is saying a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Americas full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I had good work-life balance. That was honestly the reason I stayed as long as I did but in the end, it wasn't nearly enough.

    Cons

    Swimming in mediocrity, terrible talent brand, don't care about employees

    Advice to Management

    Experian was profitable in 2013, but didn't hit their overly aggressive targets, so they screwed people out of bonuses, but top performers were still supposed to get something. They have a written policy that if you are still employed at end of fiscal year (April 1), you will get your bonus. They did not honor that this year, even though it was a written policy. If you left after April 1, they just screwed you out of it. No letter, nothing. It's a class action suit waiting to happen. And this is one of many examples of how little they care about their employees.

  2. Good company but poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Americas full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Try to promote corporate culture and diversity,

    Cons

    Changing leadership affect employee morality.

  3. Helpful (2)

    Middle management unethical, no accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services in Schaumburg, IL
    Former Employee - Client Services in Schaumburg, IL

    I worked at Experian Americas full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good work life balance, good benefits

    Cons

    no growth opportunity, very clicky

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  5. Great people, business is successfully transforming to digital media

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at Experian Americas full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The Targeting group has the most talented individuals, generally, of any in EMS. Very high employee engagement scores, best in class client satisfaction results. Team culture of hard work and fun.

    Cons

    Broad, complex product portfolio; sometimes hard to stay focused given multiple priorities. Intense drive for results in recent years means that you have to perform at a very high level in sales roles, and there has therefore been higher turnover in sales.

    Advice to Management

    Experian's board should double down on further investment in this business, the growth potential is very strong.

  6. Helpful (1)

    Very positive. Unfortunately management changes will turn everything around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert IT Architect in Costa Mesa, CA
    Former Employee - Expert IT Architect in Costa Mesa, CA

    I worked at Experian Americas full-time (more than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very low turnaround from our group and manager. Employee are loyal and work to their best with super high team spirit

    Cons

    Offshore and outsource promote lower employee morality.

  7. BEST Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Supervisor
    Former Employee - Marketing Supervisor

    I worked at Experian Americas full-time (more than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Awesome Management, GREAT pay, benefits, environment

    Cons

    I really have no negatives, I had such a great experience

    Advice to Management

    nothing

  8. Great company to work for. We work hard and play hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Supports/Sales in Schaumburg, IL
    Current Employee - Client Supports/Sales in Schaumburg, IL

    I have been working at Experian Americas part-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They allow you to grow within your position and also try new things. I have had the opportunity to implement new procedures that are currently in place.

    Cons

    There is nothing about this company, management or my current position that is unsatisfactory except the fact that my hours went to part-time again

    Advice to Management

    n/a

  9. Creative Team Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Experian Americas as a contractor (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent work life balance.
    Leadership that is not over bearing and open to ideas.
    Friendly people

    Cons

    Small crappy monitors
    Some of the work cubicles are not in distracting high traffic areas.

    Advice to Management

    The work areas could be improved

  10. Good job, good salary, limited advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Schaumburg, IL
    Former Employee - Sales in Schaumburg, IL

    I worked at Experian Americas full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lot's of lateral exposure and opportunities

    Cons

    bureaucracy get's in the way

    Advice to Management

    flatten the organization

  11. Typical Corporate America, really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian Americas full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For me, work-life balance is okay, no complaints. There are a lot of opportunities and the location is good.

    Cons

    Watch out for politics, really. Contractors are allowed to work from home and a very flexible schedule, while permanent employees are not, which is unfair. While there are a lot of opportunities, it's still difficult to move from one department to another and you get pigeon-holed quickly.

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