Experian Americas

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Experian Americas Reviews

Updated August 4, 2014
Updated August 4, 2014
113 Reviews

3.0
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Craig Boundy
2 Ratings

Review Highlights

Pros
  • work life balance, some of my colleagues were nice, our division was an interesting business (in 8 reviews)

  • Good pay and benefits but no loyalty, doesn't matter how hard you work or how smart you are (in 5 reviews)


Cons
  • They say they support a work/life balance, but it's sometimes met with animosity, even if you're a great employee whose had great reviews (in 4 reviews)

  • Asked to use cumbersome CRM tool from Siebel as well as update several manual spreadsheets weekly for senior management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Started excellent and faded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - File Coordinator  in  Schaumburg, IL
    Former Employee - File Coordinator in Schaumburg, IL

    Pros

    Time off is good, they give reviews. Convienent location

    Cons

    Job security, lack of leadership both senior and immediate. Lack of stability.

    Advice to ManagementAdvice

    Don't lie to employees. Don't promise what you cant provide.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Van Buren, AR
    Former Employee - Customer Care Representative in Van Buren, AR

    Pros

    benefit package
    Decent pay
    advancement possible love the people who work there

    Cons

    repetitive work
    sitting to long
    training period to long

    Advice to ManagementAdvice

    none

    Recommends
    No opinion of CEO
  3.  

    Amazing Experience and What a Great Brand!! Global Leader!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    Pros

    - Great benefits
    - Lots of growth opportunities. In 40+ countries and growing, many open doors
    - Can be proud to work at Experian, global leader
    - Cutting edge technologies and interesting programs
    - Great work/life balance, family oriented

    Cons

    Challenging but rewarding work environment

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to work - interesting work, smart people, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    Pros

    Experian is a dynamic, interesting, global organization. Talented executive management team. Amazing benefits. Great development opportunities.

    Cons

    Lack of consistency in culture and employment experience across Experian companies and business units.

    Advice to ManagementAdvice

    Seek more leadership consistency across EI, CSDA and EMS - at high levels culture and employment experience should be consistent

    Recommends
    Approves of CEO
  6.  

    Fun and a lot of hard work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    Pros

    Hard working and fun People
    Benefits are the best I have ever seen
    Communication from Executives
    Community involvement
    Many fun events throughout the year

    Cons

    More involuntary turnover than most places I have worked
    The four division are very different and thre is not interactions between businesses

    Recommends
    Approves of CEO
  7.  

    Great Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE

    Pros

    great sense of family here in Lincoln, my team is fantastic to work with and it shows based on the tenure of our group. We tend to hire only the best and brightest folks to work here and it makes getting things done much easier. Local management is great here and do the best job I think they can at getting the point across with respect to communications about the company at large.

    Cons

    not much here in Lincoln...perhaps better coffee :) At times it would be nice to have more contact with other leaders in other locations.

    Advice to ManagementAdvice

    Leadership and work environment is what you make it. Don't wait for corporate policies and changes to happen in order to change environment...we all can share in that and make Experian a great place to be.

    Recommends
    No opinion of CEO
  8. 4 people found this helpful  

    I made a mistake 8 years ago when I decided to work for Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Channel Executive - Consumer Review Services  in  Allen, TX
    Current Employee - Channel Executive - Consumer Review Services in Allen, TX

    Pros

    Average benefits including healthcare, 401k, company car. Lots of travel which provides airmile benefits. Channel Executives are superior to the management.

    Cons

    Inferior management. My VP can hardly work a computer! Constantly reorganizing and getting rid of valuable people (expecially those with tenure). I am so disappointed. I was hired by the President of Credit Services and didn't realize that he brought all of his banking cronies on board. Totally destroyed what was once a great company. The stress is so bad that it affects my day to day activities. Senior management profiles and targets groups of people for termination.

    Advice to ManagementAdvice

    Experian is not a bank so stop trying to run it like one. People like me should be promoted to help turn this abyss around.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Very Risky place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    Pros

    Very Risky place to work

    Cons

    Reorganizations evey 6 months

    Executive management at Corporate justify their poor performance by constantly changing local Managemet

    Doesn't Recommend
  10.  

    Good people to work with but tends to be a sweat shop due to lack of planning by local management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst  in  Costa Mesa, CA
    Former Employee - Business Analyst in Costa Mesa, CA

    Pros

    Senior Management motivated workers well. Nice location and work environment. Salaries seemed competitive. Management works magic to meet number to get bonuses out to workers.

    Cons

    Mandatory furlows and vacation usage when numbers are weak. Local management seems to have been placed based on favoritism lowering its quality. Silo'd work groups limited company wide standards for any type of job process consistency.

    Advice to ManagementAdvice

    Implement processes to promote quality managers to ensure work is smooth and efficient.

    No opinion of CEO

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