Experian Americas

  www.experian.com
  www.experian.com

Experian Americas Reviews

Updated December 11, 2014
Updated December 11, 2014
114 Reviews
2.9
114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Craig Boundy
4 Ratings

Review Highlights

Pros
  • work life balance, some of my colleagues were nice, our division was an interesting business (in 8 reviews)

  • Great colleagues, excellent pay and benefits (in 6 reviews)


Cons
  • They say they support a work/life balance, but it's sometimes met with animosity, even if you're a great employee whose had great reviews (in 4 reviews)

  • Senior management profiles and targets groups of people for termination (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    No Job Security, Cut Cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian Americas full-time (more than 3 years)

    Pros

    Used to be a good company with many loyal employees worked 20+, 30+ years.

    Cons

    Constant Upper Management changes, layoff happens every 6 months or so to cut cost, employee lack job security, nowhere/department is safe now. Job moved out of US (offshore) to cut cost. No space to grow, no budget for training, you were expected to work 50-60 hours a week, any regular 40 hours a week might be questioned by your upper manager. Heavy mid level managements doing nothing other than collecting status report.

    Advice to ManagementAdvice

    Do something to retain good people. Too many mid level managements, trim down unnecessary mangers and leaders to save cost is better than let good employees go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great cleints, colleagues, trending towards the right approach to media across all channels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in San Francisco, CA
    Current Employee - Business Development Manager in San Francisco, CA

    I have been working at Experian Americas full-time (more than an year)

    Pros

    Great access to the best client prospects.

    Cons

    Quick growth, and scaling against budgets and operational management. Typical, but still a con at times.

    Advice to ManagementAdvice

    Value employee contribution, and genuinely support employees with an authentic approach.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company trying hard to innovate and create seamless experience for clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Schaumburg, IL
    Former Employee - Project Manager in Schaumburg, IL

    I worked at Experian Americas

    Pros

    If you get with the right team, they are cutting edge for analytics and innovation.

    Cons

    Very inconsistent internal communications, very unclear direction by senior management that was constantly shifting.

    Advice to ManagementAdvice

    Product development needs to do more external research and benchmarking for larger, older brands. Use their own analytic prowess on their own brands.

    No opinion of CEO
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  5.  

    Challenging, high quotas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Director in Oakland, CA
    Current Employee - Sales Director in Oakland, CA

    I have been working at Experian Americas

    Pros

    Good comp package and benefits

    Cons

    bureaucratic, huge on process, long hours

    Advice to ManagementAdvice

    lower sales quotas

    Approves of CEO
  6. 1 person found this helpful  

    It used to be a great company, now, everything it cares is money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Allen, TX
    Current Employee - Anonymous Employee in Allen, TX

    I have been working at Experian Americas

    Pros

    The people you work with

    Cons

    Unstable on the management. It keeps changing and finally lost the focus

    Advice to ManagementAdvice

    Should treat your employees more respect

    Doesn't Recommend
    No opinion of CEO
  7.  

    Started excellent and faded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - File Coordinator in Schaumburg, IL
    Former Employee - File Coordinator in Schaumburg, IL

    I worked at Experian Americas

    Pros

    Time off is good, they give reviews. Convienent location

    Cons

    Job security, lack of leadership both senior and immediate. Lack of stability.

    Advice to ManagementAdvice

    Don't lie to employees. Don't promise what you cant provide.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Care Representative in Van Buren, AR
    Former Employee - Customer Care Representative in Van Buren, AR

    I worked at Experian Americas

    Pros

    benefit package
    Decent pay
    advancement possible love the people who work there

    Cons

    repetitive work
    sitting to long
    training period to long

    Advice to ManagementAdvice

    none

    Recommends
    No opinion of CEO
  9.  

    Amazing Experience and What a Great Brand!! Global Leader!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian Americas

    Pros

    - Great benefits
    - Lots of growth opportunities. In 40+ countries and growing, many open doors
    - Can be proud to work at Experian, global leader
    - Cutting edge technologies and interesting programs
    - Great work/life balance, family oriented

    Cons

    Challenging but rewarding work environment

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work - interesting work, smart people, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian Americas

    Pros

    Experian is a dynamic, interesting, global organization. Talented executive management team. Amazing benefits. Great development opportunities.

    Cons

    Lack of consistency in culture and employment experience across Experian companies and business units.

    Advice to ManagementAdvice

    Seek more leadership consistency across EI, CSDA and EMS - at high levels culture and employment experience should be consistent

    Recommends
    Approves of CEO
  11.  

    Fun and a lot of hard work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at Experian Americas

    Pros

    Hard working and fun People
    Benefits are the best I have ever seen
    Communication from Executives
    Community involvement
    Many fun events throughout the year

    Cons

    More involuntary turnover than most places I have worked
    The four division are very different and thre is not interactions between businesses

    Recommends
    Approves of CEO

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