Experian Reviews

Former Employee – worked at Experian for more than 7 years

Pros – If your ingrained in the group you can get away with doing very very little, and with no career skill advancement on your part. If your lucky, you can get a very good paycheck for doing nothing, and not even showing up to work. Heck get an IT management position and not even know what SDLC stands for. Or be a project manager and never have seen MS Project in your life.

Cons – Too many overpaid - underskilled staff sitting on their behinds. First level management protects their friends to protect their jobs. Front line management does not posses the knowledge or skill sets to understand the requests or requirements being presented, they are to rock the boat. Far too many uneducated and underskilled staff that have been protected for years and now that the real world has come knocking on their door, they are scared and complaining, Where else can you have a job for 10 plus years in IT without a degree, no certifications, no skill set improvement? Where else can you complain that you cant work from home most of the week? Where else can you come to work past nine, take a two hour lunch, (two hours because besides lunch I have to exercise or play volleyball) and leave before five pm. Most of the older employees act as if it is a high school clich.

Advice to Senior Management – Clean up the dead wood sitting there in Schaumburg, you can remove half the IT group and would not see a difference - especially with the senior members. Stop calling people what they are not, a customer service representative is not a project manager, a solutions arch is not some coder who has managed to sit in the same chair for 15 years. A business analyst is not someone who just happens to have worked with the same workflow for 20 years but has not other knowledge or experience. You have a bunch of overpaid cry babies who need a dose of reality

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than a year

Pros – Fairly good compensation. Good Benefits. Schedule flexibility when needed. I've crossed paths with a lot of really good, hard-working employees. There are some AMAZINGLY intelligent people that work in the analytics divisions of the company....almost scary intelligent! : ) As a large corporation, it's much like any other in my opinion. Not great, not bad. Like any other job, it's pretty much what the employee chooses to make of it.

Experian is a cash-producing machine....that is its reason for existence...this is great for stock holders and might be great for employees who can stick around and get an annual bonus.

Cons – Only been with Experian for 2 years. Already had one major round of layoffs in my sub-business, another is on its way, and a reorganization is also about to occur. All these educational and related benefits are touted as available, but if your unit didn't budget for whatever reason - none for you. Short term cash generation seems to rule over any type of long-term planning for cash generation and value. Not hitting short-term goals (i.e. EBIT for FY 2013) causes extreme cost cutting measures ensue.

Advice to Senior Management – Stop with the catchy nonsensical programs such as "The Employee Deal," "The Heart of Experian," and such. Just tell us in a transparent fashion what we need to know and don't try to dress it up with Sesame Street type themes.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 10 years

Pros – Large company, many opportunities for lateral moves; some opportunities for advancement.

Cons – Has offshored many jobs, although lately has been staffing up in U.S.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than a year

Pros – The front-line managers care and protected the team as much as they could.

Cons – January rings in a new year and a new sense of doom for employees fearing for their jobs. Front-level management cares a little too much and protects the team in an unhealthy manner.

Fat could be trimmed to make a team run well, but usually isn't. When folks are cut, they are measured from a political perspective (tenure, friends/ties, etc.) and not what they can provide or do for the company.

No career development. Teams are built in a very flat manner, which gives team members little room for advancement. Even if you execute your job wonderfully, there is little opportunity for you to advance since there's a strong feeling that choices for promotions/advancement are done from a political more than pragmatic perspective.

Senior management feels dishonest and when they speak to you, it feels like they're trying to sell you a used car (and not a good one). Often times, when there are layoffs, executive speeches are contrived, insincere, and leave you feeling like they were just trying to keep rats from fleeing a sinking ship. I cannot blame them for managing the company with a cost-cutting strategy, but I always appreciate honesty so I can evaluate my career options.

Advice to Senior Management – Create career paths for employees to keep them engaged and cultivate a sense of personal growth. Have reviews more often to give feedback that is helpful and properly reflective of any raises given. If an employee is told that they are doing a great job and they receive significantly less than the cost of living as an adjustment, they should not be surprised.

No, I would not recommend this company to a friend

Current Employee – been working at Experian full-time for more than 10 years

Pros – Used to be a good work/life balance, but now if you're good, you're overworked.

Cons – Employees are resistant to change.

Advice to Senior Management – Local sr management is only concerned with money, not with employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 10 years

Pros – Great group of people, good benefits.

Cons – More layoffs, outsourcing majority of Direct Marketing division to Costa Rica. People left are going to be VERY overworked.
Not a good work/life balance.

Advice to Senior Management – Do you care about your people? I don't see how you can when you let the majority of the DMS group go and tell them only 25 positions will be left in the future. Yet expect them to work 60 hour work weeks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than 10 years

Pros – Great Benefits
Great people to work for/with

Cons – Low in salary compensation
Their marketing dept is not doing so well, so layoffs are constantly happening

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Experian as an intern for less than a year

Pros – The company culture is very friendly, and the employees are easy to work with. The intern projects are meaningful and utilized by upper management. There are also many networking opportunities to meet the directors and managers. Employees are treated to many company outings throughout the summer.

Cons – At times there was a lack of direction and management. A mentor program would have been very beneficial to me.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than 7 years

Pros – Flexibility and good team. No pressure normally but yes it's there sometimes.

Cons – No career growth in some departments

Current Employee – been working at Experian full-time

Pros – Experian offiers good benefits with flexible work hours that really helps my family and me. Our upper management is great and the people I work with are not only very smart and skilled at what they do, but also very down to earth.

Cons – Some folks in management just aren't meant to be managing people. Though it may be a good thing, it seems as if it takes a long time to finally usher people out.

Advice to Senior Management – Listen to and trust your people.

Yes, I would recommend this company to a friend