Experian Data Quality US Reviews

Updated August 25, 2015
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3.3
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Experian Data Quality US SVP & General Manager Thomas Schutz
Thomas Schutz
45 Ratings

Pros
  • If you are willing to put in the time and energy here, you can expect a lot in return (in 4 reviews)

  • Employees can learn a lot from them (in 3 reviews)

Cons
  • Middle management and upper management are micro managers that use pressure sale tactics (in 3 reviews)

  • Senior management is a joke and can't help out with much (in 3 reviews)

More Pros and Cons

77 Employee Reviews

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  1. Featured Review

    Wonderful Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Experian Data Quality US full-time (Less than a year)

    Pros

    I was recently hired and I can personally say that the process was amazing. I had the pleasure of working with a recruiter named Michele Burns who helped me every step of the way. She was great in providing feedback and keeping me in the loop. It helped make the entire hiring process a bit easier. I am incredibly satisfied with the team that I got placed with. Not only are they hard working but are also friendly. I find the combination of those qualities hard to come by in a corporate age of profits and margins. The leadership team that I've been exposed to and had the pleasure of working with seem to have the right goals in mind as well as the road map to get there. Things are done with purpose rather than on a whim. The hours aren't as bad as they allow people to lead a life outside of work as well as a lot of opportunities to move around and grow.

    Cons

    Like any big company there is always going to be some bureaucracy and this one is not immune. Decision making will never come at lightning speed and so deliberate decisions are key.


  2. Good Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Current Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Data Quality US (Less than a year)

    Pros

    Sky is the limit if you are willing to put the work in.

    Cons

    They tend to be slow in adopting change.

    Advice to Management

    Invest in innovation.


  3. Not a place to hang your hat

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Experian Data Quality US full-time

    Pros

    Great benefits Reputable name Solid financial growth

    Cons

    too much churn and burn weak leadership environment not suitable to learn or grow environment has too many of the same profiles

    Advice to Management

    Why encourage top talent to work here, when you aren't supportive of their needs or growth, nor employ top talent across the board, starting with senior management- BUT boast that you do? Stick with what you are good at, hiring guys right out of college, that way you can mold them in to what you think is acceptable and you can alleviate some of the churn and burn


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  5. You get what you give

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Experian Data Quality US full-time

    Pros

    - If you get results you will be rewarded with more opportunity. Senior Leadership is generally accessible and if you approach them in the right way can be huge assets in your development. By 'In the right way' I mean approaching them in a respectful way and being prepared for the conversation. Don't expect them to do your job for you. - In general the people are great. As with any company there are a few malcontents who should probably have left a long time ago but the vast majority of staff genuinely want to be there and make a difference. - The company is a leader in its space. Of course more could be done to keep the products up-to-date but there is no denying their market position. - Benefits (Health, PTO, perks like company events) are good and inclusive. - There is potential for international relocation (London, Australia, wider Experian) if you get results and work through the details with your manager.

    Cons

    - Compensation isn't the highest. The company is transparent about this during the interview process and every review I've ever had. This isn't an issue for me because I more than made up for it with career experience. However, it may be an issue for some people. - Workload can be overwhelming at times, especially when transitioning roles. The company promotes people that get results and as a consequence you are sometimes out of your depth with work. Management is willing and available to help but you will definitely be out of your comfort zone for some time.

    Advice to Management

    - More clearly clarify the culture you want and get rid of the people that aren't on board with it. The core culture from several years ago is starting to wane as the company has grown and it tries to be more things to more people. Don't be afraid of what made you successful in the past.


  6. Great place for professional development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Experian Data Quality US (More than 3 years)

    Pros

    There are 3 areas in which EDQ excels as a great place to work. 1. The company culture. It is a very collaborative workforce and everyone truly exhibits the work smart / play hard mentality. Great people that celebrate success and give back to the community. 2. Improving professionally. You will learn a ton and get better every day. 3. You control your own destiny. Promotions are in your hands more then they are subjective. Great results will get you a promotion.

    Cons

    Often times there is disconnect on strategy and vision from Sr. Mgt. down to individual contributors. Or the focus changes within certain departments repeatedly in a short span and this sometimes results in lack of execution until it's corrected/communicated.

    Advice to Management

    Solidify the vision, clearly articulated that actions that will execute that vision and ensure every member of Sr. Management is a true leader who leads by example and motivates their dept.


  7. Lots of Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian Data Quality US (More than a year)

    Pros

    In my opinion, one of the strongest positives working for EDQ is the amount of experience you can gain in a short time. Their team is driven to be the best at what they do, which requires persistent attempts to improve and translates into lots of opportunities to try new things outside of your day to day responsibilities.

    Cons

    Experian is a fairly large company, and making improvements at that scale can at times be slow and feel more difficult than perhaps it should be. This is more something you should be aware of and prepared for than what may fairly be labeled a "Con".

    Advice to Management

    You're already working to get even better, but increased and transparent communication to your team members will go a long way.


  8. Helpful (1)

    Great first job for recent graduates to gain experience, not a company you would want to stay at for more than 2 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Experian Data Quality US full-time (More than a year)

    Pros

    Young, up-beat company, with good benefits and 401K. Fun, social culture with a lot of events held outside of the office.

    Cons

    The business unit is undergoing a lot of change after the new VP of Sales for North America took over. There are a lot of politics within the business unit and Senior Management will always have their own best interest in mind, but not always the best interest of their employees. I have not been personally affected by this, but have several former colleagues who have been "pressured" out of their roles in the company because they weren't personally liked by senior management, despite their performance and KPIs. This exact issue has brought on an active law suit for the business in the past few months. I've also witnessed a lot of underhanded activity on the sales end of things, which is not what I would have expected for such a well known, public company.

    Advice to Management

    EDQ is a great first job for recent graduates, but not a company you would want to stay at for more than 2 years. You can gain a lot of experience there and move on to better opportunities at companies with lower turnover rates and more room for growth.


  9. Helpful (3)

    EDQ is leaking talent...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian Data Quality US full-time (More than 5 years)

    Pros

    -if you are out of college, you can get to a certain level and learn all the basics of becoming a good salesman -Tons of free booz - it helps alleviate all the pain -It is an escalation paradise - Here you can escalate as much as you like, managers love to "help"! -Good / intelligent employees rarely last so there is not much competition

    Cons

    - You might actually get bored one day of actually not doing anything? Or you may continue to thrive if you keep telling them what they already know in different ways

    Advice to Management

    - Dont tell employees about how you pay industry standard salaries (glassdoor, payscale etc exist for a reason) - Pay parting employees their bonuses. It will go a long way in improving your brand/long term loyalty. - Dont give fake promotions, they don't help solve problems. - Just because someone hit their target does not mean they will be good at managing / mentoring other sales team members. - Encourage employees to resolve problems on their own, especially senior ones. Introduce an escalation free environment. - If you really want to continue growing, invest in experience, pay attention to people who have spent a couple of years - churn & burn of 40-60% will be disasterous. - Treat senior employees (not just managers) like adults - stop pestering them about petty issues (i.e. start time, meeting time etc.) - focus on your core products and competencies i.e. Address Validation


  10. Helpful (5)

    Strong work ethic across the board, but coupled with overbearing, micromanagement culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Boston, MA
    Former Employee - Business Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Experian Data Quality US full-time (More than 3 years)

    Pros

    -Great work ethic across all departments. -Smart employees, especially on the services team -Experian name is trusted within the industry -Provides good foundation. Training program has been boosted up this past year. -Great Christmas and Company Day parties -Quick to recognize own weaknesses, and management puts action plans in place to fix it. But... -Management team is majority homegrown, showing proven potential for advancement within company.

    Cons

    -A majority of the action plans (said above) do not get followed through after announced. Lots of plans to make plans. -Extreme, extreme, extreme micromanagement culture. Get ready to explain your hour to hour to your direct manager. This is most prevalent on the sales team. -Major turnover because of the micromanagement culture. All of the best employees/managers leave because senior management disagrees with the micromanagement opinion. -Management team is majority homegrown, so all of their ideas come from within the bubble. There will be no new ideas based on successful experiences from other companies. Lots of recycled ideas from the senior managers. 80% are homegrown.

    Advice to Management

    The whip cracking leads to a down-trodden team. Learn to truly lead by the carrot and not by the whip. Find (and cultivate) the leaders that are willing to do that. But this can only improve if you can recognize that there actually is a problem...


  11. Helpful (6)

    Stay away - not a good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    can make friends, they love to party, very social

    Cons

    huge churn rate - the good people get out. very unhealthy working environment, people are all out to get one another at all costs. sr mgmt really has not idea whats going on, only focused on one another and do not development their teams. management also isn't good, someone doesn't perform one month they are gone the next. terrible communication and alignment. poor development. they love new ideas and initiatives but nothing ever stays or follows through. they make you think everything is great when its really not



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