Experian Reviews

Updated August 25, 2015
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2.6
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
5 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Work life balance does not exist, UK management mentality seem to be evermore prevalent and not for the better (in 9 reviews)

More Pros and Cons

74 Employee Reviews

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  1. Helpful (1)

    Good company undergoing MAJOR changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Costa Mesa, CA
    Current Employee - Engineer in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian full-time (More than a year)

    Pros

    Friendly coworkers, Subsidized snacks (and they buy lunch/dinner for employees very often), a lot of company fun events, Great work life balance - but will get sacrificed during crunch time, Pay and Benefits are good, This company (at least in the consumer division) is undergoing MAJOR technological changes. A lot of the old upper management and employees basically have to get with the times or get booted/forced out. Either learn the new technologies / agile methods - or get axed. Even though it is sad to lose people, thats just how tech works unfortunately. A lot of useless Directors / VP / upper management who werent doing anything and didnt have a clue what was going on most of the time got axed. Good time for a young blood to get in and learn a LOT

    Cons

    Office Drama... a lot of it. Like i said, its in a transition phase so there is a lot of distrust and backstabbing going on. Resources being shifted around daily so disorganization is high, people pointing fingers, worried about getting axed, job security confidence is extremely low. Depending on what department you work for, expect long hours occassionally

    Advice to Management

    Please don't axe any of the hard workers who are willing to learn. Axe the lazy ones who aren't willing to change


  2. Helpful (3)

    There are better places

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay is relatively good, interesting products

    Cons

    Too focused on short-term objectives

    Advice to Management

    Look longer term, recognize that high single digit growth is not interminably sustainable. More focus on building long-term values in the assets that you've already acquired will be a better use of capital then going into another botched acquisition.


  3. Helpful (2)

    Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Costa Mesa, CA
    Former Employee - Vice President in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian (More than 3 years)

    Pros

    Good Pay that is all

    Cons

    Horrible place to work. They have these huge margins but still lay off good people. Very top heavy in management with huge bonuses in the 7 figure range while other struggle. This truly is a bad company on so many levels. I would not join them.

    Advice to Management

    Start over.


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  5. Helpful (2)

    Software Developer Senior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Costa Mesa, CA
    Former Employee - Software Developer in Costa Mesa, CA

    Pros

    Relatively good benefits. Flexible work from home policy.

    Cons

    Company does not seem to value employee contributions. No job security. Can be laid off with virtually no notice, regardless of prior performance reviews. Unrealistic project deadlines driven purely by marketing staff with little regard to detailed estimates.


  6. Very corporate, Very unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Writer in Irvine, CA
    Former Employee - Copy Writer in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are simply in need of a job it is a steady and stable job.

    Cons

    Culture, management and the nature of the business, which is for-pay credit scoring.


  7. Helpful (4)

    Revenue Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Experian full-time (More than 10 years)

    Pros

    Average benefits. Line management team and coworkers nice, hard working

    Cons

    Typical large company. Sometimes too politically charged. Cannot retain qualified high caliber employees, nor does it promote the same. Instead, when they do promote within, it is usually incompetent/mediocre people. Hires from outside typically instead of developing people from within. Too many levels to advance one's career. Only company I've worked at where people yelled at, or belittled people/bullied them some times form the Director level sometimes from Senior management at all hands meetings

    Advice to Management

    When you ask employees what the problem is, listen and don't give lip service. Fix the problem, and spend less time seeking whom to blame.


  8. Experian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Experian (More than 5 years)

    Pros

    Great place to work

    Cons

    Long hours and continual change in expectations

    Advice to Management

    Communicate employee expectations and professional goals


  9. Exec. Asst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Costa Mesa, CA
    Former Employee - Account Executive in Costa Mesa, CA

    I worked at Experian full-time

    Pros

    Great management. Great co-workers. Definitely understands the idea of work/life balance. Management treats the employees extremely well and there's no office politics.

    Cons

    They have an old school way of doing things. Really need to update some of their processes. Not much more I can say because it's simply a great place to work for.

    Advice to Management

    Find a way to allow some of the employees who are working overseas in the foreign division to communicate more effectively and in a timely manner. Some of the employees overseas can use a little more training on phone etiquette.


  10. Helpful (1)

    A company that is going to move as many jobs as possible from Californnia to TX or Costa Rica - very sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend

    Pros

    Really nice people to work with who are very on edge about their job security

    Cons

    Layoffs now with each pay period - small groups each time

    Advice to Management

    Management is simply trying to keep their heads above water and going in all directions to do so. Asked to cut budget, nothing is good enough and top management and shareholders want more cuts to make numbers


  11. Large company that runs it's IT department as if it's a start-up venture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Project Manager in Costa Mesa, CA
    Former Contractor - Senior Project Manager in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Experian as a contractor (Less than a year)

    Pros

    Some great people working in the IT department, they will challenge you to support your actions. This company will push you to your improve your work capacity beyond what you thought you may have been possible of doing. Daily updates & upgrades to implement new system features will get you well exposed to production control methodology.

    Cons

    60-80 hour work week and weekend response expected with limited overtime compensation. Start up mentality within the IT department. This is an extremely high paced and high pressure environment with multiple department interests competing for over worked and understaffed IT department. You will work at 110% capacity all the time and you'll need to quickly decide what you won't be able to get accomplished to handle the constant requests for "emergency" updates by upper management. If you don't have thick skin and can't handle criticism don't work in the IT department.

    Advice to Management

    Your available resource pool will continue to diminish as you continue to burn through contractors at an alarming rate and as more people become aware of how bad the work life balance has become within the IT department. Compensation for contractors is good, but at a certain point people will not work in that environment no matter how much money is offered.



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