Experian Reviews

Updated March 26, 2015
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2.1
9 Reviews
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
1 Rating

9 Employee Reviews

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  1. Great, very rewarding super internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Engagement in New York, NY
    Current Employee - Client Engagement in New York, NY

    I have been working at Experian part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice group of people. Very motivated and wants to do well. Great location in midtown. If you work hard it can be very easy to move up.

    Cons

    Work can get very repetitive. It is all about using the internal tool, which seems to have many setbacks. Should be revamped.

  2. Helpful (1)

    EVP - Sales and strategy leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EVP in New York, NY
    Former Employee - EVP in New York, NY

    I worked at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Give me time....I'm sure I'll come up with something....weather in Costa Mesa? That's about it.

    Cons

    Leaders of the company - or rather lack thereof - and loss of recent good leaders.

    Advice to Management

    Sell the company. Fire the CIS leadership (who just came off a used car lot and top clients HATE).

  3. Helpful (5)

    Wierd vibe and predatory work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Sales in New York, NY
    Current Employee - Vice President Sales in New York, NY

    I have been working at Experian full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits, company car to all customer-facing sellers

    Cons

    Predatory management practices. When I joined it was made clear to me that I was supposed to "clean house" There were good employees in place and I was not about to just fire them. When I decided to keep these employees my fate was sealed and I got the sack

    Advice to Management

    Try developing new managers and employees rather than just take them in and fire them after 9 months. Provide an opportunity for improvement and mentorship. Work life balance was a joke here

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  5. Outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Management Analyst in New York, NY
    Current Employee - Data Management Analyst in New York, NY

    I have been working at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Remote work is possible, fair compensation, good people

    Cons

    Layoffs and work outsourced, not a good work life balance

  6. Helpful (6)

    Like a bad Saturday night live skit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

    Cons

    1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

    Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

    If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

    They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

    CEO never makes an attempt to connect with the people.

    Advice to Management

    Take a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

  7. Experian CheetahMail client services, great management experience and strategic role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at Experian full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great variety of clients, ability to have freedom to manage team, decent compensation, good travel benefits

    Cons

    Too much fire fighting sometimes, management makes rush decisions occasionally

  8. A big company with that big company feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect in New York, NY
    Current Employee - Software Architect in New York, NY

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Plenty of growth and a willingess to invest in that growth. Opportunities to move around between internal business units, including transfers overseas. Decent investment in training

    Cons

    It's a big company more focused on acquisitions than organic growth. That can make life unpleasant if you find yourself in a slowing vertical

    Advice to Management

    You have to build instead of buy sometimes. More invest in organic growth would round out the portfolio

  9. Helpful (2)

    Wierd Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at Experian full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Customer facing sellers get leased cars

    Cons

    Layoffs are a common management tool

    Advice to Management

    Man or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

  10. Helpful (1)

    Big company with big potential... but lacks focus and follow-through

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in New York, NY
    Current Employee - Systems Analyst in New York, NY

    I have been working at Experian

    No opinion of CEO
    No opinion of CEO

    Pros

    Lots of opportunities to move about and work within various business units. Diverse culture with many locations across the United States and a growing network of locations abroad.

    Cons

    Constant change and restructuring, especially for newly acquired businesses. Heavy focus on continuous acquisition of new businesses without making sure that those acquired have been effectively integrated.

    Advice to Management

    Improve communication through ranks and amongst business units. Be more receptive to internal issues. More focused on becoming a leading edge company.

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