Experian Reviews

Pros

Experian provides good overall benefits.

Cons

Reduction in force
Jobs sent offshore

Advice to Senior Management

Management should cut their bonuses so that they don't end up doing RIFs and sending jobs of American workers off shore.

Pros

They have talented, dedicated people who are innovative and creative. They have global capabilities that can be rewarding for some.

Cons

Too many changes in leadership, strategy and direction. Too many self imposed distractions and roadblocks. Promotions not based on merit.

Advice to Senior Management

Focus on the customer experience more. Decisions always seem to be internally focused. Hire the right experience, not just bankers.

Pros

Financially stable, well managed, smart leadership, variety of work, good people who understand that employees are people with a life outside of work

Cons

There is always something new going on and a lot of change always occuring. Some people don't like change, but those of us who do enjoy the new challenges and opportunities that it brings.

Pros

The people and innovativness in the market.

Cons

Cultures are different and company is complex.

Advice to Senior Management

Make us more of one company. Across all Bu's

Pros

Bonuses are above average when achieved. The people at the team level are very pleasant to work with and friendly.

Cons

Work life balance is now a thing of the past. Many layoffs of dedicated long time employees. New SVP has no clue how to manage people and should return to sales. Constant reorganizing has lead to no faith in senior leadership. Support team is very unapproachable. New office design is one giant display case. Employees are in constant fear of losing their job.

Advice to Senior Management

Take more pride in your employees and stand up for them. Have more visibility to what they are doing and stay engaged.

Pros

Great technical people to work with mostly on the same tier. Casual dress code.

Cons

Sweat shop, unappreciated and between senior management and very upper management, they will attempt to squeeze every drop of blood they can from their regular employees and are definitely taking advantage of their employees in the poor economy.

They used to allow employees to work from home, now they are no longer allowed to do so. However after putting in a full day’s work at the office, they put pressure on the poor employees to continue working from home to complete what they couldn’t at the office. This is as a result of a reduced work force. They have no regard for anyone's personal and family life.

The company constantly lies to their employees - a few months ago it was stated there will be no more layoffs as there's lots of work and not many left to get the job done. On 11/10/11, they laid off 10 (+5 from other locations) employees and the remaining "fortunate" are now left to do even more work. They are so afraid of compromising their jobs, they wouldn't even consider calling the whistle blower hotline about being treated unfairly. In the company's eyes, they are lucky to have a job.

An employee recently gave their 2 weeks notice w/o having another job lined up, they had enough of the unfair treatment. The company even said they would give that employee more time off and the response was it didn't matter how much time off they received, it was a moot issue as they wouldn't get to use the time off anyways as the company still expected them to work on their days' off.

Another example, Iron Mountain in Addison was too close to do business with but they have 2 major data centers in TX, one in Allen and the other in McKinney. Schaumburg used to be a data center until upper management's "smart decisions" deemed it better to have 2 centers in TX.

Not sure how this works but they have sensitive data of US citizens but they have off shored work to their "Experian" locations outside the US. I don't know if this data is stored there and/or worked on there but that might be a possibility.

Technical people are now expected to work in the office, at home and on holidays and do what it takes to get the job done and the deadlines completed. The good news is, congrats - you get to keep your job.

There is a lot of favoritism there too promotions aren’t mostly given based on merit but on who knows who.

They react to security issues instead of being proactive and they use the excuse there's not enough money in the budget to implement the necessary security measures, of course they have to pay off their CEO's VP's and share holders; that's of ultimate importance.

It was a great company to work for when the previous president owned and ran the company. Under his command, everyone got the feeling the company cared about its employees. Now that corporate has come in, it feels like a sweat shop and you get the feeling they are trying to squeeze every last drop of blood they can get out of you and absolutely no loyalty to their regular work force.

Advice to Senior Management

This is completely useless as they have already had numerous town hall meetings, hands on meetings, one on one meetings et al. and it makes no difference. It appears it goes in one ear and out the other. It's all a knee jerk reaction as they say you spoke and we listened. That's right, they listened and that's all there was to that. Unfortunately, they won't learn until the current employees band together and call the whistle blower hotline and let them know how they feel. At the moment, they are very worried about keep their jobs.

Pros

nice environment. hard working, goal oriented team. respectful and mindful of people's lives. nice place to sit and wait for time to go by.

Cons

you can get lost in the this massively large organization. too many things going on hard to keep up. hiring freezes take place too often.

Advice to Senior Management

Invest money and time on your international employees that reside in different cities in the US. Texas, California, New York.

Pros

Bright, intelligent people who are very capable

Cons

Too many layers and a relutance to be bold

Advice to Senior Management

Empoer people

Pros

Great benefits, outstanding training, generally really great people who care about the clients and thier teammates
The very top leadership is great.

Cons

Put some emphasis back on the people and clients and forget about the stakeholders for awhile. I understand that as an investor you buy a stock to see it grow however there are other ways to provide a return than just managing the expense line to hit the numbers so the price appreicates.
 Its a relationship business and clients expect the teams to know and undertand thier businesses. The BU leadersneed to take a long hard look at the future of thier business in light of continually turning over relationship managers.

Advice to Senior Management

Run the company for the shareholds with a long term view, not just the next quarter and then the quarter after that...

Pros

Great benefits, HQ in great location. Some very good people but....not enough of them.

Cons

Unfortunatley they do not promote from within, and not on merit. Lots of dead wood within the company. Senior Managment just goes through the motions in regards to Employee development, creating new opportunities and listening to new ideas. Companies different divisions work in vaccum's, structure of technolgy organization makes little sense with endless power struggles. Watch your back .

Advice to Senior Management

Treat your employees with respect. The morale in the Interactive division is extremely low. Employees are waitng for the economy to improve and then you will see a mass exodus of personnel.

Senior Leadership needs to active professionally and with respect. Please make the change.