Experian Reviews

Updated August 1, 2015
358 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
Experian Chief Executive Officer Brian Cassin
Brian Cassin
36 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Work life balance does not exist, UK management mentality seem to be evermore prevalent and not for the better (in 9 reviews)

More Pros and Cons

358 Employee Reviews

Sort: Popular Rating Date
  1. Currently employed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Great benefits and good work environment

    Cons

    Pay could be a little more competitive


  2. Helpful (1)

    Software Developer Senior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Costa Mesa, CA
    Former Employee - Software Developer in Costa Mesa, CA

    I worked at Experian

    Pros

    Relatively good benefits. Flexible work from home policy.

    Cons

    Company does not seem to value employee contributions. No job security. Can be laid off with virtually no notice, regardless of prior performance reviews. Unrealistic project deadlines driven purely by marketing staff with little regard to detailed estimates.


  3. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Cincinnati, OH
    Former Employee - Account Executive in Cincinnati, OH

    I worked at Experian full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people. Great company to work for. Great benefits. I was there for 8 years.

    Cons

    none really that I can think of

    Advice to Management

    I had a couple of managers in the eight years I was there. They always showed concern for their team and made good decisions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. marketing manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian (More than 5 years)

    Pros

    good teamwork within and outside of departments

    Cons

    weak leadership, frequent reorgs and change


  6. Very corporate, Very unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Writer in Irvine, CA
    Former Employee - Copy Writer in Irvine, CA

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are simply in need of a job it is a steady and stable job.

    Cons

    Culture, management and the nature of the business, which is for-pay credit scoring.


  7. All Buyer's Are Liars!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Allen, TX
    Current Employee - Customer Service Representative in Allen, TX

    I have been working at Experian full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great perks and nice offices.

    Cons

    Training is very negative towards first step call centers. Ego in trainers is very high and they do not like each other and it passes on to new hires.

    Advice to Management

    Management should record training sessions and instruct trainers that not all customers are liars. This is a very bad training tool for new hires from self proclaimed Rock Star trainers.


  8. Helpful (3)

    Revenue Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Average benefits. Line management team and coworkers nice, hard working

    Cons

    Typical large company. Sometimes too politically charged. Cannot retain qualified high caliber employees, nor does it promote the same. Instead, when they do promote within, it is usually incompetent/mediocre people. Hires from outside typically instead of developing people from within. Too many levels to advance one's career. Only company I've worked at where people yelled at, or belittled people/bullied them some times form the Director level sometimes from Senior management at all hands meetings

    Advice to Management

    When you ask employees what the problem is, listen and don't give lip service. Fix the problem, and spend less time seeking whom to blame.


  9. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    great place to build future

    Cons

    none that i can think of

    Advice to Management

    none


  10. Experian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work

    Cons

    Long hours and continual change in expectations

    Advice to Management

    Communicate employee expectations and professional goals


  11. Helpful (1)

    Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company, good benefits. If you enjoy working with large data sets and advanced technologies, this is the place to be.

    Cons

    Disorganized, needs vision. Often switching priorities and chasing the shiny object (or sale) of the week. Sales seem to lead all projects, regardless of feasibility.

    Advice to Management

    Strategy



Showing 358 of 370 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.