Experian Reviews

Updated April 23, 2015
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2.8
330 Reviews
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
30 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Account Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company has a strong brand and global footprint with strong relationships with F500s.

    Cons

    They don't weed out bad managers. Also some divisions operate autonomously which limits their value proposition.

    Advice to Management

    Keep working toward broad solutions for top customers and do what is necesary to retain great account managers.

  2. It has it's days. But it is a decent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It is overall a fun atmosphere to work in most days. Some people you should just stay away from lol.

    Cons

    When it gets busy it is almost like there's no slowing down in sight. They may also cut your lunch depending on the team you end up on.

    Advice to Management

    There are a select few of managers how are genuinely helpful. Supervisor and team leads not so much.

  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Franklin, TN
    Current Employee - Project Manager in Franklin, TN

    I have been working at Experian

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Laid back work environment, self motivation is required, but rewarded with lots of autonomy.

    Cons

    Sometimes that autonomy becomes difficult to manage when there are issues.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Large company that runs it's IT department as if it's a start-up venture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Project Manager in Costa Mesa, CA
    Former Contractor - Senior Project Manager in Costa Mesa, CA

    I worked at Experian as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some great people working in the IT department, they will challenge you to support your actions. This company will push you to your improve your work capacity beyond what you thought you may have been possible of doing. Daily updates & upgrades to implement new system features will get you well exposed to production control methodology.

    Cons

    60-80 hour work week and weekend response expected with limited overtime compensation. Start up mentality within the IT department. This is an extremely high paced and high pressure environment with multiple department interests competing for over worked and understaffed IT department. You will work at 110% capacity all the time and you'll need to quickly decide what you won't be able to get accomplished to handle the constant requests for "emergency" updates by upper management. If you don't have thick skin and can't handle criticism don't work in the IT department.

    Advice to Management

    Your available resource pool will continue to diminish as you continue to burn through contractors at an alarming rate and as more people become aware of how bad the work life balance has become within the IT department. Compensation for contractors is good, but at a certain point people will not work in that environment no matter how much money is offered.

  6. Helpful (2)

    awesome coworkers but constant layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Schaumburg, IL
    Former Employee - Senior Account Manager in Schaumburg, IL

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great coworkers, fabulous clients to work with

    Cons

    Constant layoffs, not a lot of job security

    Advice to Management

    please be clear about the state of the company

  7. Lots of potential, but executive changes over past couple of years have created a highly political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager in Costa Mesa, CA
    Current Employee - Middle Manager in Costa Mesa, CA

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good data assets and an oligopolistic business model at its core

    Cons

    Highly political environment. Pick your champions carefully and watch your back

    Advice to Management

    Don't tolerate overt political activities and ensure everyone keeps the long term interests of Experian top of mind

  8. Helpful (3)

    The only thing that never changes is that everything is always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Top-notch employees - you really grow from being surrounded by so many talented and intelligent people

    Cons

    No. Security. At. All. They frequently try to "cut their way to growth."

  9. Helpful (1)

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Costa Mesa, CA
    Current Employee - Sales Executive in Costa Mesa, CA

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great products and collaborative work environment, great potential.

    Cons

    Current executive management team. Political environment is toxic. Short sided strategy to drive cost out of the business.

    Advice to Management

    Was a great company until recent executive management changes. Need to make changes at the top of the house before it is too late.

  10. Helpful (2)

    One of the top companies I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Contractor - Front End Web Developer in Costa Mesa, CA
    Former Contractor - Front End Web Developer in Costa Mesa, CA

    I worked at Experian as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Role / Team
    - Even though I was a contractor I always felt like a part of the team
    - I had the option to be included in all discussions, plannings, and even when interviewing other candidates
    - All teammates were very talented and skilled in their role
    - On the front end of the application we worked with all the newest technologies
    - Workflow was standard Agile Scrum with 2 week sprints. The Scrum Master did a great job flushing out the story requirements and kept us on track.
    - This company cares about high quality output and allocates the time to uphold a high test coverage

    Culture
    - Open desk environment
    - Sat in an offsite co-working space in one big suite
    - Comfortable dress code (t-shirt and jeans)
    - Everyday the team had lunch together
    - Anytime we stayed late they provided us with high quality food
    - Very respectable towards different religions

    Management
    - Rank is checked at the door. They do not carry themselves by title but by role.
    - Gave everyone the freedom and empowerment to complete their tasks
    - Wanted us to be there for the long haul and emphasized to bite off only what you could chew and to not burn out
    - Always available, I never had the sense they were too busy to answer any of my questions

    Cons

    - No standing desks
    - No free lunch everyday
    - Sometimes the office would get crowded with vendors and other presentations
    - Back end team at the time was under staffed (poor guys)

    Advice to Management

    Keep up the great work and allow that culture to flourish.

  11. Senior management ignores bad behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Costa Mesa, CA
    Current Employee - Business Development in Costa Mesa, CA

    I have been working at Experian full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Busy, lots of work to do, management lets employees do their job without micromanagement, great pay and bonus program. Great work/life balance. Diverse, stable company.

    Cons

    Management doesn't correct bad behavior because they are afraid of lawsuits. If you complain to HR, they don't do anything about it other than talk to the person and allow the behavior to continue. Ive seen this happen to several people. I saw someone throw something at a coworker in a meeting and no one reported it. They also claim that they promote from within, but they put people in a box and won't let them grow and frowns on people moving to other departments. They tend to hire from the outside instead of an internal person.

    Advice to Management

    Realize that people are afraid to speak up and tell you what is really going on and you need to do a better job of weeding out negative people. Don't avoid doing the right thing for fear of being sued. People take advantage and don't really do their jobs and spend their efforts on politics. People are being targeted by their coworkers, I have seen many people crying over how they are being treated.

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