Experian

www.experiangroup.com
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Experian Reviews

Updated March 4, 2015
Updated March 4, 2015
310 Reviews
2.9
310 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
23 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    One of the top companies I've worked for

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Front End Web Developer in Costa Mesa, CA
    Former Contractor - Front End Web Developer in Costa Mesa, CA

    I worked at Experian as a contractor (less than a year)

    Pros

    Role / Team
    - Even though I was a contractor I always felt like a part of the team
    - I had the option to be included in all discussions, plannings, and even when interviewing other candidates
    - All teammates were very talented and skilled in their role
    - On the front end of the application we worked with all the newest technologies
    - Workflow was standard Agile Scrum with 2 week sprints. The Scrum Master did a great job flushing out the story requirements and kept us on track.
    - This company cares about high quality output and allocates the time to uphold a high test coverage

    Culture
    - Open desk environment
    - Sat in an offsite co-working space in one big suite
    - Comfortable dress code (t-shirt and jeans)
    - Everyday the team had lunch together
    - Anytime we stayed late they provided us with high quality food
    - Very respectable towards different religions

    Management
    - Rank is checked at the door. They do not carry themselves by title but by role.
    - Gave everyone the freedom and empowerment to complete their tasks
    - Wanted us to be there for the long haul and emphasized to bite off only what you could chew and to not burn out
    - Always available, I never had the sense they were too busy to answer any of my questions

    Cons

    - No standing desks
    - No free lunch everyday
    - Sometimes the office would get crowded with vendors and other presentations
    - Back end team at the time was under staffed (poor guys)

    Advice to ManagementAdvice

    Keep up the great work and allow that culture to flourish.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Excellent Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than a year)

    Pros

    Management here truly believes in work life balance. They pride themselves on meeting all the needs of the Technical Support team form allowing members to work from home while caring for the occasional sick child home with the flu to understanding needing time off for parents having terminal illnesses. The Technical Support team spends lots of time together outside of work which, to me, created more of a family atmosphere while at work. Even the Vice President and manager of Customer Support would roll up their sleeves and jump head first in so day to day issues. This in itself was refreshing and motivated the team to work just a little harder to meet customer goals.

    Cons

    The only con is, I no longer work there because I had to move back to SC. I truly love Passport Health Communications.

    Advice to ManagementAdvice

    Keep up the god work.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Senior Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (more than 10 years)

    Pros

    There are not significant pros to tell

    Cons

    needs Improvement in every way

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great work experience in a very diverse and strategic company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than a year)

    Pros

    Lots of growth opportunities and different skills to acquire.

    Cons

    Company wide cost reductions may leave you wondering if your job is the next to go.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Great team and benefits. Managers are hard working and provide good feedback. Really really like the program of hiring consultants for long term employment.

    Cons

    No remote work is allowed since going back about 1 or 2 years due to un productivity from a few bad apples that were taking advantage of the existing system.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    This is my review of Experian good company to work for and good company over all and good benefits.

    Cons

    I don't have any cons

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    This company cares little about their people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    There are some really wonderful product managers at this company.

    Cons

    This company doesn't care how they make the bottom line and they care little about people. They love to do reviews to make themselves look like a nice place to work but it is smoke and mirrors. They care only about the bottom line and they don't care how they get there as long as the money shows up in the right column. They overwork people and it is common practice for people to ask (when they have left the company) how long did you last there...giving the impression that lasting a long time at the company is something of a feat.

    Advice to ManagementAdvice

    * Create a "real" team environment in Experian. This does not exist across BU's today.
    * pay attention to your middle management - you might be surprised what they are actually doing.
    * really listen to your employees and do something about it after you listen to them
    * Get rid of the channel conflict - there is way to much of it
    A company that has happy employees has better sales and ultimately a better company.

  9.  

    Global company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Very structured, goal oriented with stock options

    Cons

    Slow to implement changes by managament

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Go if you really don't have other options

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good market share in data analytics

    Cons

    Super low salary
    Poor management
    Long working hours

  11.  

    going through a lot of changes, layoffs have demoralizing but hopefully it turns around for the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian

    Pros

    the Benefits are great, health insurance is affordable

    Cons

    there were several layoffs during 2014

    Doesn't Recommend
    Negative Outlook

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