Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated November 24, 2014
Updated November 24, 2014
283 Reviews
2.9
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
17 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It is a okay place to work but not grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Experian full-time (less than an year)

    Pros

    Experian is a table and profitable company.

    Cons

    Their technology is out of date

    Doesn't Recommend
    Approves of CEO
  2.  

    Great people, not so great organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Experian is a nice place to work mainly because of your colleagues. Smart people!

    Cons

    Many layoffs. Acquisitions that don't make sense. Lacks work/life balance.

  3.  

    Love the people and the collaboration!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Compensation
    - Ability to speak your mind
    - ability to start your own projects and follow them through

    Cons

    - Takes FOREVER to get anything done
    - Reactive vs. proactive

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    evolving corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cypress, CA
    Former Employee - Anonymous Employee in Cypress, CA

    I worked at Experian full-time (more than 5 years)

    Pros

    This is a great company to work with opportunities for growth. Benefits were excellent and the vision of the company transcended across the entire organization

    Cons

    Corporate mission and values were handled with mixed commitment. On the one hand, innovation and excellence were encouraged; but on the other hand, all decisions were driven top down and entrepreneurial spirit was stifled. As a result the field operations became almost robotic.

    Advice to ManagementAdvice

    Be true to your statements so that everyone could feel the sincerity in your actions. Often the message that was delivered were mere words with no authenticity. Honor your high performers with opportunities to grow rather than an exit strategy.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  7.  

    Kind Monolith

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Implementation Analyst in Carmel, IN
    Former Employee - Senior Implementation Analyst in Carmel, IN

    I worked at Experian full-time (more than an year)

    Pros

    Great benefits, compensation, and work enviroment.

    Cons

    Company is too big to really innovate or impove processes.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good place to work at..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Costa Mesa, CA
    Former Employee - Senior Software Developer in Costa Mesa, CA

    I worked at Experian as a contractor (more than an year)

    Pros

    Very friendly team mates.. Always open for suggestions.. Many new things to work.. Minds with innovative methods always at work.. You can get a real time experience of how credit services work..

    Cons

    Less room for career growth ... However learning experience is good.. Cross team trainings are very rare to be seen.. Might get good opportunities with technological aspect but only with self effort..

    Advice to ManagementAdvice

    Would be great to implement sessions to educate employees about outside of their work team..

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX
    Current Employee - Client Service Manager in Allen, TX

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great people, great work and life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    People,Quality of life, Compensation
    This is a stupid,website

    Cons

    Sales,driven,organization which sometimes creates,challenges across divisions

  11.  

    DO NOT WORK HERE!!! Waste of career time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Allen, TX
    Current Employee - Customer Service Representative in Allen, TX

    I have been working at Experian full-time (more than an year)

    Pros

    Gain relationships with co workers
    Benefits
    Perks

    Cons

    Management and supervisors look out for eachother. So there is no advancement besides people they choose. Promotion is based on being liked and not skill.
    They have so many lawsuits, sexual harassment, discrimination, fmla and sadly HR takes the manager and supervisors side if you file a complaint. (They have a tight close unit)
    The experian brand cheats there customers with the $1 trial every call is a upset member demanding refunds and we are trained not to give any refunds
    This job does nothing for natural talent, it will drive you crazy...

    Advice to ManagementAdvice

    Care about your employees and job instead of friendships

    Corporate needs to do undercover boss

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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