Experian Reviews

Updated July 3, 2015
349 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
Experian Chief Executive Officer Brian Cassin
Brian Cassin
35 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Work life balance does not exist, UK management mentality seem to be evermore prevalent and not for the better (in 9 reviews)

More Pros and Cons

349 Employee Reviews

Sort: Popular Rating Date
  1. marketing manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian (More than 5 years)

    Pros

    good teamwork within and outside of departments

    Cons

    weak leadership, frequent reorgs and change


  2. Very corporate, Very unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Writer in Irvine, CA
    Former Employee - Copy Writer in Irvine, CA

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are simply in need of a job it is a steady and stable job.

    Cons

    Culture, management and the nature of the business, which is for-pay credit scoring.


  3. Helpful (3)

    Revenue Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Average benefits. Line management team and coworkers nice, hard working

    Cons

    Typical large company. Sometimes too politically charged. Cannot retain qualified high caliber employees, nor does it promote the same. Instead, when they do promote within, it is usually incompetent/mediocre people. Hires from outside typically instead of developing people from within. Too many levels to advance one's career. Only company I've worked at where people yelled at, or belittled people/bullied them some times form the Director level sometimes from Senior management at all hands meetings

    Advice to Management

    When you ask employees what the problem is, listen and don't give lip service. Fix the problem, and spend less time seeking whom to blame.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    great place to build future

    Cons

    none that i can think of

    Advice to Management

    none


  6. Experian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work

    Cons

    Long hours and continual change in expectations

    Advice to Management

    Communicate employee expectations and professional goals


  7. Helpful (1)

    Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company, good benefits. If you enjoy working with large data sets and advanced technologies, this is the place to be.

    Cons

    Disorganized, needs vision. Often switching priorities and chasing the shiny object (or sale) of the week. Sales seem to lead all projects, regardless of feasibility.

    Advice to Management

    Strategy


  8. Exec. Asst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Costa Mesa, CA
    Former Employee - Account Executive in Costa Mesa, CA

    I worked at Experian full-time

    Pros

    Great management. Great co-workers. Definitely understands the idea of work/life balance. Management treats the employees extremely well and there's no office politics.

    Cons

    They have an old school way of doing things. Really need to update some of their processes. Not much more I can say because it's simply a great place to work for.

    Advice to Management

    Find a way to allow some of the employees who are working overseas in the foreign division to communicate more effectively and in a timely manner. Some of the employees overseas can use a little more training on phone etiquette.


  9. typical big company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Experian full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    job security, lots of data resources

    Cons

    difficult to make impact due to size of company. lack of vision, typical large company.


  10. Helpful (1)

    Don't Do IT

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The Brand, some of the people, parking is ok.

    Cons

    Experian is highly decntralized. No one is speaking to each other...and in the consumer services division, where they are handling people's credit scores, etc., they are highly unprofessional. It is deeply disturbing.

    Advice to Management

    Stop growing and reasses what LoBs you have. Realize you are mid-tier management heavy, and make sure sales is not overpromising and underdelivering.


  11. A company that is going to move as many jobs as possible from Californnia to TX or Costa Rica - very sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Really nice people to work with who are very on edge about their job security

    Cons

    Layoffs now with each pay period - small groups each time

    Advice to Management

    Management is simply trying to keep their heads above water and going in all directions to do so. Asked to cut budget, nothing is good enough and top management and shareholders want more cuts to make numbers



Showing 349 of 360 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.