Experian Reviews

Updated September 20, 2014
Updated September 20, 2014
260 Reviews
2.9
260 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
6 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Communications  in  Atlanta, GA
    Former Employee - Marketing Communications in Atlanta, GA

    I worked at Experian full-time for more than 8 years

    Pros

    People, pay, autonomy, work/life balance

    Cons

    High Pressure, lots of politics

    Advice to ManagementAdvice

    Trust your employees

    Recommends
    Positive Outlook
  2.  

    An amasing journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist  in  Sofia (Bulgaria)
    Former Employee - Human Resources Specialist in Sofia (Bulgaria)

    I worked at Experian full-time for more than a year

    Pros

    I had the opportunity for a short time to learn many things

    Cons

    I do not have any comments

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Poor company with no commitment to ensuring new staff are supported and maintained in employment with company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Experian

    Pros

    The trainers do a good job and provide the level of support you would need in the role.

    Cons

    Shifts are ludicrous, managers don't provide correct support, not interested in maintaining employees, not paid or given back overtime after shift has ended, holiday system is a joke! Lack of proper organisation and planning skills. People only get better opportunities and progression if you suck up, not actually bothered about supporting and promoting those who do know their job inside out and are fully competent at doing the job. Company is highly promoting on basis of suck ups and a case of if their face fits, nothing to do with if they are able to do the job; which is generally not the case in the ones who get promoted! Overall a company to be avoided unless you like being treated like they own you and can do as they please!
    High turn over of staff due to all of the above and more! A company that's as bad as the coalition government!!

    Advice to ManagementAdvice

    Time to actually think about your employees and what's best for them, not what suits the big people at the top! Promote and support people properly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    A very fulfilling, but fast paced employer. Lots of room for growth if you want it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Security Administrator  in  Costa Mesa, CA
    Former Employee - Systems Security Administrator in Costa Mesa, CA

    I worked at Experian full-time for more than 10 years

    Pros

    Benefits are superb, they have them all. Time-off policies are great. Promotions are not bad.

    Cons

    They tend to get top heavy with leadership, and have many lay-offs to balance that.

    Advice to ManagementAdvice

    A cut back in leadership would be an improvement.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Sales  in  Nottingham, England (UK)
    Former Employee - Head of Sales in Nottingham, England (UK)

    I worked at Experian full-time for more than a year

    Pros

    can be a really exciting place to work

    Cons

    not always flexible enough to capture a market opportunity

    Advice to ManagementAdvice

    need to be fair

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Fast paced, people focused, great rewards package, opportunity to progress

    Cons

    Disjointed, Poor HR support for management

    Advice to ManagementAdvice

    Sort out internal processes and systems

    Recommends
    Approves of CEO
  8.  

    Public Relations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Relations  in  Costa Mesa, CA
    Current Employee - Public Relations in Costa Mesa, CA

    I have been working at Experian full-time for more than 3 years

    Pros

    The company has strong leadership. It also provides a true work life balance environment and offers fantastic benefits. It is a great place to work.

    Cons

    This is the best job that I have ever had. For me, it is hard to point our any cons.

    Advice to ManagementAdvice

    Continue investing into your current employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Talented People
    - Great Leaders

    Cons

    - Really can't think of any! (I'm Serious)

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It's a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Management Analyst  in  Lincoln, NE
    Current Employee - Data Management Analyst in Lincoln, NE

    I have been working at Experian full-time for more than 10 years

    Pros

    Flexible managers and growth opportunities

    Cons

    Would like to see Lincoln expand

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Allen, TX
    Current Employee - Anonymous Employee in Allen, TX

    I have been working at Experian full-time for less than a year

    Pros

    Competitive salary, good benefits, nice offices, work/life balance - for me it is a great location and convenient to many great places to eat & shop. My overall impression is that upper management truly wants Experian to be a great place to work.

    Cons

    Business verticals not always strategically aligned, but understand they are aware to some degree of this and are working on smoothing it out. Lots and lots of meetings.

    Advice to ManagementAdvice

    Continue the great communication efforts. Probably don't need so many different employee program and engagement initiatives - seems a little over done.

    Recommends
    Positive Outlook
    Approves of CEO

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