Experian Reviews

Updated June 24, 2015
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344 Employee Reviews

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  1. Helpful (1)

    Account Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company has a strong brand and global footprint with strong relationships with F500s.

    Cons

    They don't weed out bad managers. Also some divisions operate autonomously which limits their value proposition.

    Advice to Management

    Keep working toward broad solutions for top customers and do what is necesary to retain great account managers.


  2. It has it's days. But it is a decent company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It is overall a fun atmosphere to work in most days. Some people you should just stay away from lol.

    Cons

    When it gets busy it is almost like there's no slowing down in sight. They may also cut your lunch depending on the team you end up on.

    Advice to Management

    There are a select few of managers how are genuinely helpful. Supervisor and team leads not so much.


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Franklin, TN
    Current Employee - Project Manager in Franklin, TN

    I have been working at Experian

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Laid back work environment, self motivation is required, but rewarded with lots of autonomy.

    Cons

    Sometimes that autonomy becomes difficult to manage when there are issues.


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  5. Helpful (3)

    awesome coworkers but constant layoffs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Schaumburg, IL
    Former Employee - Senior Account Manager in Schaumburg, IL

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great coworkers, fabulous clients to work with

    Cons

    Constant layoffs, not a lot of job security

    Advice to Management

    please be clear about the state of the company


  6. Lots of potential, but executive changes over past couple of years have created a highly political environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Manager in Costa Mesa, CA
    Current Employee - Middle Manager in Costa Mesa, CA

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good data assets and an oligopolistic business model at its core

    Cons

    Highly political environment. Pick your champions carefully and watch your back

    Advice to Management

    Don't tolerate overt political activities and ensure everyone keeps the long term interests of Experian top of mind


  7. Helpful (3)

    The only thing that never changes is that everything is always changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Top-notch employees - you really grow from being surrounded by so many talented and intelligent people

    Cons

    No. Security. At. All. They frequently try to "cut their way to growth."


  8. Helpful (1)

    Experian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Costa Mesa, CA
    Current Employee - Sales Executive in Costa Mesa, CA

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great products and collaborative work environment, great potential.

    Cons

    Current executive management team. Political environment is toxic. Short sided strategy to drive cost out of the business.

    Advice to Management

    Was a great company until recent executive management changes. Need to make changes at the top of the house before it is too late.


  9. Helpful (3)

    It was a regrettable experience.

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Plano, TX
    Former Employee - Customer Service Representative in Plano, TX

    I worked at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have no Pros to work for This company, worst place I have ever worked.

    Cons

    Micro management, dishonest management, please do not work here.

    Advice to Management

    Please don't send your management staff to follow your employees to the bathroom and respect your employees. Maybe then you guys won't have such high turnover and more people would want to work for you guys.


  10. Senior management ignores bad behavior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Costa Mesa, CA
    Current Employee - Business Development in Costa Mesa, CA

    I have been working at Experian full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Busy, lots of work to do, management lets employees do their job without micromanagement, great pay and bonus program. Great work/life balance. Diverse, stable company.

    Cons

    Management doesn't correct bad behavior because they are afraid of lawsuits. If you complain to HR, they don't do anything about it other than talk to the person and allow the behavior to continue. Ive seen this happen to several people. I saw someone throw something at a coworker in a meeting and no one reported it. They also claim that they promote from within, but they put people in a box and won't let them grow and frowns on people moving to other departments. They tend to hire from the outside instead of an internal person.

    Advice to Management

    Realize that people are afraid to speak up and tell you what is really going on and you need to do a better job of weeding out negative people. Don't avoid doing the right thing for fear of being sued. People take advantage and don't really do their jobs and spend their efforts on politics. People are being targeted by their coworkers, I have seen many people crying over how they are being treated.


  11. Helpful (2)

    Good benefits, but highly political environment. No relationship between commitment and recognition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good benefits. Fully global organization. Industry leader with good name recognition. Great opportunities for growth for those to whom opportunity is granted.

    Cons

    A very political environment. If you believe in going the extra mile for the team, be prepared to find yourself corralled and undermined into a path of low visibility with your work dedicated to propping up mediocre employees who gained their position through personal favor.

    Advice to Management

    Stop overlooking the obvious impacts of VP and Director level management tightly filtering interaction with you. You will find your forecasts will become more reliable. You will also discover how much incompetence is being covered up and how much competence is being worked right out the door.



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