Experian Reviews

Updated July 28, 2015
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357 Employee Reviews

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  1. Great people, great work and life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    People,Quality of life, Compensation This is a stupid,website

    Cons

    Sales,driven,organization which sometimes creates,challenges across divisions


  2. Kind Monolith

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Implementation Analyst in Carmel, IN
    Former Employee - Senior Implementation Analyst in Carmel, IN

    I worked at Experian full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, compensation, and work enviroment.

    Cons

    Company is too big to really innovate or impove processes.


  3. Helpful (1)

    Excellent Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management here truly believes in work life balance. They pride themselves on meeting all the needs of the Technical Support team form allowing members to work from home while caring for the occasional sick child home with the flu to understanding needing time off for parents having terminal illnesses. The Technical Support team spends lots of time together outside of work which, to me, created more of a family atmosphere while at work. Even the Vice President and manager of Customer Support would roll up their sleeves and jump head first in so day to day issues. This in itself was refreshing and motivated the team to work just a little harder to meet customer goals.

    Cons

    The only con is, I no longer work there because I had to move back to SC. I truly love Passport Health Communications.

    Advice to Management

    Keep up the god work.


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  5. Exec. Asst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Costa Mesa, CA
    Former Employee - Account Executive in Costa Mesa, CA

    I worked at Experian full-time

    Pros

    Great management. Great co-workers. Definitely understands the idea of work/life balance. Management treats the employees extremely well and there's no office politics.

    Cons

    They have an old school way of doing things. Really need to update some of their processes. Not much more I can say because it's simply a great place to work for.

    Advice to Management

    Find a way to allow some of the employees who are working overseas in the foreign division to communicate more effectively and in a timely manner. Some of the employees overseas can use a little more training on phone etiquette.


  6. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    great place to build future

    Cons

    none that i can think of

    Advice to Management

    none


  7. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Cincinnati, OH
    Former Employee - Account Executive in Cincinnati, OH

    I worked at Experian full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people. Great company to work for. Great benefits. I was there for 8 years.

    Cons

    none really that I can think of

    Advice to Management

    I had a couple of managers in the eight years I was there. They always showed concern for their team and made good decisions


  8. Great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexibility with regard to location and opportunity to earn a great living.

    Cons

    Solutions we provide are complex therefore sales cycles are long.


  9. Helpful (1)

    Fun, A lot of knowledge learn.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer Expert in Santiago (Chile)
    Current Employee - Software Developer Expert in Santiago (Chile)

    I have been working at Experian

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Multicultural diversity, people is open to share knowledge and build a successful team. Trainings to keep your knowledge up to date. Opportunities to move to other positions in the company.

    Cons

    The company have difficulties letting go employees that doesn´t contribute to the team lowering the moral of other hard committed workers.


  10. An Excellent Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Desk Supervisor in Lagunilla, Heredia (Costa Rica)
    Current Employee - Client Service Desk Supervisor in Lagunilla, Heredia (Costa Rica)

    I have been working at Experian full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Integrity, ethics, values, management alignment.

    Cons

    Structural alignment makes it difficult to get a full picture of what the company does as a whole.

    Advice to Management

    Globalization, excellent move, lets keep the momentum and move forward.


  11. Helpful (2)

    Experian are a great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Interal Communications in London, England (UK)
    Current Employee - Global Interal Communications in London, England (UK)

    I have been working at Experian full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity to develop Actively encouraged to progress, particularly if you drive yourself forward Opportunity for global mobility Great co-workers Good working culture BUPA Opportunity to invest in share save scheme

    Cons

    Lots of silo'd business units Can be difficult to find out who you need to speak with unless you have a good network of contacts Different divisions working separately as opposed to one seamless united front, unless the client is a strategic client

    Advice to Management

    Ensure opportunity to learn about all aspects of the business is actively encouraged Maybe strip out some of the many layers in some of the business units Give some people job titles that accurately reflect what they do



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