Experian

www.experiangroup.com

Experian Reviews

Updated January 26, 2015
Updated January 26, 2015
299 Reviews
2.9
299 Reviews
Rating Trends

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Brian Cassin
20 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    A lot depends on which area you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Expert in Costa Mesa, CA
    Former Employee - Software Development Expert in Costa Mesa, CA

    I worked at Experian full-time (more than 10 years)

    Pros

    Good benefits, decent time off, plenty of telework opportunities. If you land in the right area with the right manager there are good opportunities. Aim for Experian Credit or Experian Interactive.

    Cons

    Extremely political. Everything is a secret with this management; even org charts are hard to come by. A lot of good people have been laid off just to make arbitrary profit targets. Above all stay away from Experian Marketing Solutions. They work hard but management can't sell the products they tell them to build and there are plenty of layoffs.

    Advice to ManagementAdvice

    Quick being so secretive. It's common knowledge you wanted to sell Experian Marketing and couldn't. Deal with the employees honestly and be happy with single-digit growth instead of laying off good people to achieve double digit profit margins.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Chinese water torture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Associate II in Allen, TX
    Current Employee - Consumer Associate II in Allen, TX

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good benefits and time off. The building is clean. There is a good level of interaction and cohesiveness between your coworkers at your same level. For me the commute is easy.

    Cons

    Lack of room for growth. Poor judges of talent. Cannot see the forest through the trees management. Group think atmosphere. Qualitative and quantitative expectations not based on real world scenarios and situtations. It feels as if team leads and supervisors look down on those the manage.

    Advice to ManagementAdvice

    Open your eyes and look in the mirror. Listen to employees instead of becoming defensive. Stop being dishonest with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    IT Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Group in Schaumburg, IL
    Former Employee - IT Group in Schaumburg, IL

    I worked at Experian (more than 5 years)

    Pros

    If your ingrained in the group you can get away with doing very very little, and with no career skill advancement on your part. If your lucky, you can get a very good paycheck for doing nothing, and not even showing up to work. Heck get an IT management position and not even know what SDLC stands for. Or be a project manager and never have seen MS Project in your life.

    Cons

    Too many overpaid - underskilled staff sitting on their behinds. First level management protects their friends to protect their jobs. Front line management does not posses the knowledge or skill sets to understand the requests or requirements being presented, they are to rock the boat. Far too many uneducated and underskilled staff that have been protected for years and now that the real world has come knocking on their door, they are scared and complaining, Where else can you have a job for 10 plus years in IT without a degree, no certifications, no skill set improvement? Where else can you complain that you cant work from home most of the week? Where else can you come to work past nine, take a two hour lunch, (two hours because besides lunch I have to exercise or play volleyball) and leave before five pm. Most of the older employees act as if it is a high school clich.

    Advice to ManagementAdvice

    Clean up the dead wood sitting there in Schaumburg, you can remove half the IT group and would not see a difference - especially with the senior members. Stop calling people what they are not, a customer service representative is not a project manager, a solutions arch is not some coder who has managed to sit in the same chair for 15 years. A business analyst is not someone who just happens to have worked with the same workflow for 20 years but has not other knowledge or experience. You have a bunch of overpaid cry babies who need a dose of reality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Big company but not very good for developers

    Former Employee - Senior Consultant in Bristol, CT
    Former Employee - Senior Consultant in Bristol, CT

    I worked at Experian full-time (more than 5 years)

    Pros

    Flexibility and good team. No pressure normally but yes it's there sometimes.

    Cons

    No career growth in some departments

  6. 1 person found this helpful  

    It seems to be in a political group rather than in a multinational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rome (Italy)
    Current Employee - Anonymous Employee in Rome (Italy)

    I have been working at Experian full-time (more than 8 years)

    Pros

    - good colleagues, good place environment

    Cons

    - you are living only for working
    - bad management, too much far from real life issues
    - forget career improvement
    - money spent in party, ipad,,, but cost saving on air conditioning, print paper

    Advice to ManagementAdvice

    be honest... less political behaviours more pratical work

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Decision Analytics Managment is poor, changing structure and focus each year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vienna (Austria)
    Current Employee - Anonymous Employee in Vienna (Austria)

    I have been working at Experian full-time

    Pros

    Strong International experience, good salary, fantastic employees

    Cons

    Much overtime work with no extrta salary, Employee Values are not recognised, pure managment. much politics

    Advice to ManagementAdvice

    To the very senior managment: kickout people without value but with strong iside politics, leasten the people more, do not exit from the Europe Markets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It has helped to put my work life in perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)

    I worked at Experian full-time (more than a year)

    Pros

    The people are nice
    Location is great
    Some of the work is actually quite interesting
    Plenty of potential to unlock

    Cons

    The work is not challenging
    Long working hours
    Big machine that takes a long time to change
    Salary is not great given the effort required

    Advice to ManagementAdvice

    Listen to your staff, there is reason for large numbers of people leaving.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    A Gauntlet with no prize at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - PMO in Costa Mesa, CA
    Former Employee - PMO in Costa Mesa, CA

    I worked at Experian

    Pros

    Microsoft Shop, web technology generates 100% revenue so it is important. However, the technical people that deliver the technology are not treated well.

    Cons

    Poor IT Management with poor ethics. Marketing and product 'managers' are underqualified

    Doesn't Recommend
  10.  

    Very unprofessional disorganised substandard management that's produces third class software for gullable banks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Consultant in Nottingham, England (UK)
    Current Employee - Technical Consultant in Nottingham, England (UK)

    I have been working at Experian

    Pros

    Great job titles if thats you want

    Cons

    Incompetitive salary
    Incompetent management that look up not down to feather their own nests with meagre salaries.

    Advice to ManagementAdvice

    Just needs some decent competition for this company to shake up its thick (pardon the pun) middle management layer so that the real workers can produce some real world beaters - at the top and actual designers/developers.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Right down the tubes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Services in Schaumburg, IL
    Current Employee - Marketing Services in Schaumburg, IL

    I have been working at Experian

    Pros

    Bonuses are above average when achieved. The people at the team level are very pleasant to work with and friendly.

    Cons

    Work life balance is now a thing of the past. Many layoffs of dedicated long time employees. New SVP has no clue how to manage people and should return to sales. Constant reorganizing has lead to no faith in senior leadership. Support team is very unapproachable. New office design is one giant display case. Employees are in constant fear of losing their job.

    Advice to ManagementAdvice

    Take more pride in your employees and stand up for them. Have more visibility to what they are doing and stay engaged.

    Doesn't Recommend
    No opinion of CEO

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