Experian Reviews

Updated September 20, 2014
Updated September 20, 2014
260 Reviews
2.9
260 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
6 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Collaborative work environment on exciting projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Interesting projects coming in with more of a consulting angle. Collaborative work environment is great when you are starting out.

    Cons

    Expect potentially long hours in kind of an unexpected manner. Project deadlines dictate whether or not you can maintain a flexible schedule.

  2.  

    Trying to join the big leagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Relations Specialist  in  Costa Mesa, CA
    Current Employee - Community Relations Specialist in Costa Mesa, CA

    I have been working at Experian full-time for more than a year

    Pros

    Competent coworkers, fair salaries, growth oriented, big ideas, and established reputation

    Cons

    Bureaucratic, political atmosphere, poor decision making at times, complex and convoluted

    Advice to ManagementAdvice

    Hire and promote the best people

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Schaumburg, IL
    Former Employee - Sales in Schaumburg, IL

    I worked at Experian full-time for more than 5 years

    Pros

    Good company. Great location. Professional staff. Excellent benefits. There is room for moving up in the company, just have to kiss the right tush.

    Cons

    Revolving door. Job security can be an issue, even for great employees. Culture is a bit loopy at times.

    Advice to ManagementAdvice

    Stop the hire/lay off cycle. It creates paranoia among employees and leads to decreased productivity. Have some faith in your employees and invest in them.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Product Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    International environment and Career path/opportunities

    Cons

    Strategy driven by stock exchange

  6.  

    Legal Compliance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good company good people good location

    Cons

    I do not have much bad to say

  7.  

    Experian is a great job for recent college graduate!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Excellent training program. Great benefits. Effective managers. Decent starting salary that will increase in 3 months. Bonuses. Overtime . Friendly and welcoming environment . Beautiful building with gym. Great health benefits!

    Cons

    I love Experian. This job taught me valuable skills that I will use in future job positions. I just didn't like working at a call center so I left. However, Experian really care about their employees. It a great place to work if you love not having your weekends off and love talking to people,

    Advice to ManagementAdvice

    Keep up the great work!

  8.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Decent Benefits Decent Pay Work Life Balance

    Cons

    Wants to be a technology company not quite there yet .

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    IT Director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    There were great people to work with

    Cons

    Corporate greed took over and layoffs were performed

  10.  

    Good job if you can do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Professional  in  Van Buren, AR
    Former Employee - Customer Care Professional in Van Buren, AR

    I worked at Experian full-time for less than a year

    Pros

    Good pay, 40 hours a week, great benefits and potential bonuses, advancement opportunities.

    Cons

    Very competitive/demanding atmosphere. Have to have an good sales attitude to be successful.

    Advice to ManagementAdvice

    Great supervisors here. Keep doing what your doing. On an operations level: Get rid of retention. Asking someone to keep something they have already said they don't want 2 or 3 times is only going to make for a bad experience for both the customer and the agent.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Experian promotes work life balance, social wellness and is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time for more than 8 years

    Pros

    Experian has a generous vacation package. Some Business Units have a dynamic and start up culture and they match 401ks contributions to a point. There is potential for good career growth.

    Cons

    Employee contributions to our Health Plan is not insignificant and the plans are so-so. Employees can't carry vacation over, (use it or stop accruing). Weak managers can derail an employees experience at Experian. Management development is weak and the quality of managers varies wildly across the company.

    Recommends
    Positive Outlook
    Approves of CEO

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