Experian Reviews

Updated September 10, 2014
Updated September 10, 2014
259 Reviews
2.9
259 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
5 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The worst job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Associate II  in  Allen, TX
    Former Employee - Consumer Associate II in Allen, TX

    I worked at Experian full-time for more than a year

    Pros

    There are none. It is a terrible place to work

    Cons

    inept Team Managers. Pay is terrible. They will hire anyone due to the revolving door, no one stays very long.

    Advice to ManagementAdvice

    Pay a decent wage, you will get better quality staff. Consider advancing Manager's that actually have had some of management training.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Security Engineer  in  Allen, TX
    Former Employee - Information Security Engineer in Allen, TX

    I worked at Experian full-time for more than a year

    Pros

    Great people to work with

    Cons

    Lack of upward mobility
    Senior management does not take interest in mentoring subordinates

    Advice to ManagementAdvice

    Promote hard workers, don't steal the ideas of your subordinates to make yourselves look better to senior management.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    It could be worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time for more than 8 years

    Pros

    Decent pay & benefits plan; pretty casual dress code; somewhat flexible schedule; family-like environment

    Cons

    Mundane work; current hiring freeze places more work the remaining individuals; quite often, there's too much work, and too little resources

    Advice to ManagementAdvice

    Find a way to keep your employees refreshed.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Legal Compliance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good company good people good location

    Cons

    I do not have much bad to say

  6.  

    boring job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager  in  Allen, TX
    Former Employee - Service Delivery Manager in Allen, TX

    I worked at Experian full-time for less than a year

    Pros

    no pros given. I did not like it.

    Cons

    nothing to do, very boring work.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great, very rewarding super internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Engagement  in  New York, NY
    Current Employee - Client Engagement in New York, NY

    I have been working at Experian part-time for less than a year

    Pros

    Nice group of people. Very motivated and wants to do well. Great location in midtown. If you work hard it can be very easy to move up.

    Cons

    Work can get very repetitive. It is all about using the internal tool, which seems to have many setbacks. Should be revamped.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Experian is a great job for recent college graduate!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Excellent training program. Great benefits. Effective managers. Decent starting salary that will increase in 3 months. Bonuses. Overtime . Friendly and welcoming environment . Beautiful building with gym. Great health benefits!

    Cons

    I love Experian. This job taught me valuable skills that I will use in future job positions. I just didn't like working at a call center so I left. However, Experian really care about their employees. It a great place to work if you love not having your weekends off and love talking to people,

    Advice to ManagementAdvice

    Keep up the great work!

  9.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Decent Benefits Decent Pay Work Life Balance

    Cons

    Wants to be a technology company not quite there yet .

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    They asked me technical question

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    It is a nice company people are good

    Cons

    I could not find any cons

  11.  

    Public Relations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Relations  in  Costa Mesa, CA
    Current Employee - Public Relations in Costa Mesa, CA

    I have been working at Experian full-time for more than 3 years

    Pros

    The company has strong leadership. It also provides a true work life balance environment and offers fantastic benefits. It is a great place to work.

    Cons

    This is the best job that I have ever had. For me, it is hard to point our any cons.

    Advice to ManagementAdvice

    Continue investing into your current employees.

    Recommends
    Positive Outlook
    Approves of CEO

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