Expert Global Solutions

  www.egscorp.com
  www.egscorp.com

Expert Global Solutions Reviews

Updated July 29, 2014
Updated July 29, 2014
8 Reviews
4.1
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ronald A. Rittenmeyer
2 Ratings

Employee Reviews

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  1.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Business Development in Detroit, MI
    Current Employee - Vice President, Business Development in Detroit, MI

    I have been working at Expert Global Solutions full-time (more than 8 years)

    Pros

    Employee oriented. Looking for ways to improve employee benefits and work areas. Employee are the fron tline with our customers

    Cons

    Getting bigger and bigger. Need to stay focused on the business we are in and do it well.

    Advice to ManagementAdvice

    Stay focused on employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Expert Global Solutions full-time (more than 8 years)

    Pros

    Good benefits and work life balance. The business has several great clients and is condistent in revenues. Supervisor is great and leadership has a good direction for the organization.

    Cons

    Unstructured career path with a low growth potential for employees. Lack of training and constant recruitment process is a hurdle as well.

    Advice to ManagementAdvice

    Focus on developing talent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Life At EGS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Coder in Quezon City, National Capital Region (Philippines)
    Former Employee - Medical Coder in Quezon City, National Capital Region (Philippines)

    I worked at Expert Global Solutions full-time (more than an year)

    Pros

    Good enough workplace, sleeping headquarters, billiards table and cable tv at recreation area, i still recommend it as the training is good

    Cons

    Health services are okay but sometimes, readings of my co workers were questionable that they were hassled. Some supervisors' reasons for putting you into a new team is subjective. they have free lunch before but now they removed it maybe because of the incident wherein many got sick because of food spoilage. sick leaves were not approved most of the time.

    Advice to ManagementAdvice

    be more objective when it comes to putting someone out of the team

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    A complete training ground. Where I earned my stripes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Innovation Supervisor in Manila, Manila (Philippines)
    Current Employee - Business Process Innovation Supervisor in Manila, Manila (Philippines)

    I have been working at Expert Global Solutions full-time (more than 5 years)

    Pros

    This company provide various training and keep track of progress.
    Practices team effort

    Cons

    There were times that they forgot to value their employees.

    Advice to ManagementAdvice

    A simple tap on the back. Recognition for a job well done!

  6.  

    EGS global solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expert Global Solutions full-time (more than an year)

    Pros

    Great co- workers. good payroll system.

    Cons

    poor management team. they always ask for a mandatory OT. and they always claim that this is not illegal because we sign their contract that states that we are willing to have over time if it is necessary

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Work Experience

    Current Employee - IT OPERATOR in Taguig (Philippines)
    Current Employee - IT OPERATOR in Taguig (Philippines)

    I have been working at Expert Global Solutions full-time (more than 3 years)

    Pros

    Good HMO. Nice office. Good people to work with.

    Cons

    Low appraisal. Unsure of your future.

  8.  

    Amazing and life changing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Quezon, San Carlos City (Philippines)
    Current Employee - Customer Service Representative in Quezon, San Carlos City (Philippines)

    I have been working at Expert Global Solutions full-time (more than an year)

    Pros

    EGS employees are very fun to be with and salary wise, they are giving more than enough.

    Cons

    Just the schedule. Since it is a BPO, schedule changes a lot.

    Advice to ManagementAdvice

    Thanks for the great experience.

  9.  

    very accommodating company, nice and fun team mates. absolutely wonderful managers, hope I could rehire again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collection Agent in Quezon, San Carlos City (Philippines)
    Former Employee - Collection Agent in Quezon, San Carlos City (Philippines)

    I worked at Expert Global Solutions full-time (less than an year)

    Pros

    they give best training before you operate in a production floor

    Cons

    having a hard time to hit goals every month

    Advice to ManagementAdvice

    give more chance to those agents who still want to build their career in a BPO Industry

    Recommends
    Positive Outlook

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