Expion Reviews

Updated June 30, 2015
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3.5
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Peter Heffring
5 Ratings

10 Employee Reviews

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  1. Fun, challenging, and awesome colleagues

    Current Employee - Anonymous in Raleigh, NC
    Current Employee - Anonymous in Raleigh, NC

    I have been working at Expion (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best aspects of working at Expion:
    -The caliber of employees: Everyone is extremely intelligent, hard-working, and willing to help you out. There is a lot of cross-functional team work here, so it's fun to work with team members on projects that you don't interact with on a daily basis.
    -Benefits: The benefits have greatly improved over the past year: medical, dental, 401K, disability and gym membership are all great.
    -Management: My manager is extremely approachable and flexible, offering great career path advice and understanding of personal situations (dr. appt, sick kid, cable company, etc.)
    -Opportunities: Express interest in growing your job duties, and you will be given amazing growth opportunities.
    -Flexibility: We have the ability to choose working times, provided their within core business hours.
    -The People: I know I already mentioned this, but this is the first company I've worked for where I can honestly say that I enjoy everyone I work with!

    Cons

    If you're an individual that expects to do the minimum amount of work and get by, then this is definitely not the place for you. Because of the level of detail, product complexity, and commitment to our clients, slackers and underachievers are easily noticed.

    If you expect to receive promotions and accolades based on tenure or a predefined performance plan, again this is not the place for you. Rewards are given based on taking initiative and hard work.

    Since we are a global company supporting organizations across multiple timezones, there are times when working outside of traditional office hours are needed.

    Advice to Management

    Continue to provide growth opportunities and reward teams for great performance.


  2. Fast-paced, exciting environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expion full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast-paced, exciting environment. Never a dull moment, days fly by and I'm constantly learning new things every day. I get to wear a lot of hats and never feel like my job is stagnant. There are really great perks like a free gym membership, concert tickets, and free food! A very collaborative team environment. The company is focused on an up and coming dynamic industry. Get to work with lots of large global companies who's social footprint is seen around the world. Boss is great, everyone is very approachable and it's a very team-oriented environment.

    Cons

    Because we are in a new industry, things can change rapidly and you have to be prepared for that. Probably not the best environment for people that don't like change. Sometimes the hours can be longer than the average job, but well worth the environment.

    Advice to Management

    Working from home would be helpful. Having a floating working day a couple of times a month would really help the work/life balance.


  3. Helpful (1)

    4 Years at Expion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Expion full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast moving, fast growing - opportunity to wear many hats. Exciting industry and a great team of people make coming to work fun - even though everyone is work hard, it is rewarding. Expion has a company meeting every week where the CEO and top management provide a snapshot of what's going on and recognizes new employees. There are frequent company events - on site and off site - and company provided snacks and drinks all the time. Lunch is often provided for team meetings and there are areas provided in the office where people can gather and have lunch or meeting. It's a very upbeat environment. Salaries are fair and the existing benefits are excellent.

    Cons

    Because it is a fast moving company, if you need a lot of support or training you might get frustrated. If you are looking for an easy 9-5 - this isn't it. It's expected that you will stay late or work from home on deadlines.

    Advice to Management

    More experienced management may want to acknowledge younger, newer employees with positive and constructive feedback more often.


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  5. Helpful (2)

    One of the most invigorating, innovative, and creative companies I've ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -The people. The people are intelligent, thoughtful and unified toward a common vision. Their enthusiasm and commitment to excellence is clearly evident. If I had to identify the biggest pro, this is it. I really enjoy working amongst my colleagues.
    -Ability to make a difference. Medium sized company with Open Door policy. Everyone is engaged and has the opportunity to contribute on many levels.
    -Work directly with top global brands. Company’s clients are some of the most widely recognized brands in the world.
    -Flex time. Employees have the opportunity to come and go as they please as long as they are in the office during core hours of operation (10 to 4).

    Cons

    -The extremely fast pace can present many challenges. Employees must be able to make adjustments and embrace change on a daily basis. The days fly by, however, and there is never a dull moment.

    -Rapidly growing industry that changes direction often. This can cause chaos for software companies that choose to operate in this arena. Example: Facebook changes an API that causes an issue getting data in or our out of the platform. However, the team always rallies and works until issues are resolved. I never feel alone. The team really rallies when necessary!


  6. Helpful (1)

    Horrendous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expion full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They bring in a lot of food for employees so you work during lunch.

    Cons

    The only place in my career I would call horrendous. Salary below market. They fire people a lot for leadership mistakes (at least leadership had the honesty of admitting that to me). They treat prospective employees like dirt and are notorious for this. I know a guy who was fired before he showed up for his first day and he couldn't go back to his previous job because he already gave notice. If you are qualified to work there you can do a lot better somewhere else. I've heard a lot of sad stories from their high performers ...


  7. Helpful (1)

    Vibrant culture surrounded by ambitious professionals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Expion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tasked with daunting challenges that inspire you to learn and grow as an individual. Working at Expion has enabled me to grow the amount of experience I have in many different facets. My guess is 1 year of working at Expion is equivalent to 3 years at any other company. The speed at which we get things done at such a high level of quality illustrates the intellectual aptitude and passion that is a shared culture throughout.

    Cons

    With such a high passion and drive throughout the company it's hard not to take your work home. It's not mandatory to be working when at home but often times I find myself doing it.

    Advice to Management

    Continue on the path you all are on and exciting things will undoubtedly come.


  8. Helpful (2)

    A place for recent grads.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Raleigh, NC
    Former Employee - Anonymous in Raleigh, NC

    I worked at Expion full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Employees are young and fun. Fully stocked kitchen.

    Cons

    Benefits are not great. No retirement or 401K. Hours are 9-6 then required to go home and work, if on the deployment team. Deployment can last between 1-3 hours. Typically starts at 10pm-12pm. Then required to be back in the office at 9 am. OVER WORKED. The owner and co-owner shows favoritsm towards some developers. The product is based on quanity not quality. Developers fix tons of bugs while working on new development. Can't focus on new features if old/current features are not properly functioning. They do not a have true HR department. Information is not confidential. The entire office will know your business. Not many people stay long. Either fired or leave because they are fed up. They have phantom stock. With the hopes to sale the company. The phantom stock has the developers scared to leave to find better employment. They fire people so much that a lot of employees come to work not knowing if it will be their last day. Note: I was not fired. I was one of the ones who left. Best choice I could have made.


  9. Helpful (3)

    Great for young professionals looking to gain valuable experience but I would recommend moving on after a year or two.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Former Employee - Account Manager in Raleigh, NC

    I worked at Expion full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I'm going to be honest about the pros because there are good things at almost every company and this company does have some strong pros. However, I'm leaving out the generic HR "pros" such as a casual work environment. Yes, the office is casual but I don't consider that a pro because almost every office setting now is casual.

    * You get a lot of responsibility right off the bat and you aren't stuck in a defined list of job functions. This is great for gaining experience, especially for young people out of college or a professional who doesn't have much experience.
    * The company is still new so you your voice is heard in a way, more often than at a company that has been around for a long time.
    * Social media is fun and fast paced so the clients you work with can be really exciting to work with.
    * The opportunity to work with high profile clients definitely gives you experience

    Overall, the main Pros of this company is that you gain valuable experience to take elsewhere. It's a social media software company so the goal is to eventually sell; therefore, this isn't a good place to make a career out of in my opinion.

    Cons

    There are a lot but below are a few main ones:

    * You are always, always, always 'online.' Remaining "online" is their favorite word. Even if you are on vacation, on holiday or sick, you are expected to be checking your emails, responding to people when they call or text (even if you have an out of office responder and have set up a person for people to go to while you are out), and generally just remain available in case something happens (and something always happens..there is almost always a fire going on). This may be fine for workaholics but when I have approved time off or am on Christmas break, I personally find it annoying to constantly be checking emails and remaining available. Approved time off is just that: time off. But the company doesn't really value your time.

    * The pay is WAY below market standards for all job roles. Basically, the pay is awful. Read my statement above and re-read this statement: the pay is not good. I'm a single person and live alone and after I pay my bills every month, I barely have enough money to get by. I was always worried about money with this job. Raises are available if you ask (and sometimes they are turned down) or if you get promoted. But bottom line is that you can be making more money at another company that doesn't require 24/7 availability. Everyone I know there who has left, including me, makes more money now.

    * The product is very clumsy and there are constant issues and defects you have to deal with. Management expects you to up-sell to clients but it's difficult when the most basic functions break down constantly. And even the stuff we are encouraged to 'up-sell' isn't reliable for the end user.

    * If an account discontinues service at any time, even if the reasons have nothing to do with you, it will always be your fault no matter what their reason is. Don't expect your manager to have your back either. Everyone from your manager to the CEO will blame you. The lack of support is very frustrating.

    * No real tangible benefits. You get a free gym membership and they buy snacks for the office, but the health benefits are not that great. Other companies put a lot more towards health than this company does. There is no 401k or anything like that.

    * The hours are restricting. You are required to be in the office from 9:00 am to 6:00 pm, no wiggle room. You can get in early all you want, but you are expected to stay until at least 6:00 pm. You can not take a lunch break all you want, but you are required to stay until 6:00 pm. They are just now offering "flex" hours; however, I think HR needs to look up the word "flex." Now, you are able to choose between working from 8:00 am to 5:00 pm, 9:00 am to 6:00 pm or 10:00 am to 7:00 pm..that's it. Three options. And it's not really flex either because one day a week, you are required to work 9 to 6.

    Overall, my experience was that I would work my butt off - answer emails on the weekends, while I was on vacation (I once had people texting me and calling me while I was on vacation, even though I set up an out of office responder and provided a contact while I was away...then I got blamed for not being available when something happened to one of my clients while I was away), or while I was sick...for crappy pay and STILL nothing I did was quite good enough. I would make improvements and adjust and was met with no support: My manager would have short meetings with me, give me little room to express my feelings, and then offer no real advice or support. And all of this and I could barely survive on their pay. I asked myself: What is the point? My two years of experience is great, but I feel it's best served elsewhere.

    Advice to Management

    Company Values: Develop them. Offer support to your employees. I never felt like I could talk to my HR manager or my direct manager about anything.
    Perks: Three choices do not a flex make.
    Office culture: Offer more support and have plans in place when an employee has approved time off. An employee should never be made to feel guilty or get on a call because they have approved time off.
    Respect: There isn't a lot of respect here. I've seen managers barge into employees offices to interrupt them while they are on the phone with a customer (sometimes in the middle of a training). Respect your employees time: everyone deserves a stopping point. Vacation is vacation, time off is time off and weekends are weekends. If people feel respected, they may want to help out outside of business hours, but requiring it and demanding it is not the way to make your employees want to go above and beyond. Especially for the little pay.
    Stability: The constant fear that something will break or not work properly is a big concern. Getting the basic functions more stable will allow your employees to truly grow the account without worrying that the big "up-sell" will not work.


  10. Helpful (4)

    Not what I expected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Expion full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice office setting and co-workers

    Cons

    Small company with intent to sell. Having the goal to sell the company I believe gets in the way of creating a good work environment. They are developing a product and not a company, so employees are not treated as an asset.

    No planning and thus everything ends up being a fire. No vision for where the company is headed beside a payday at the end.

    No real tangible benefits. 3 weeks vaca is good, healthcare is not so good and no retirement/other benefits to speak of

    If you are young and looking for experience, this may be ok but for someone with solid experience, you will find this place very frustrating to work at.

    Advice to Management

    Have a vision for the company, you know a business plan...
    Empower your employees. There are some smart people there, allow them to flourish
    Too flat of an organization. One person can't be in charge of everything.


  11. Helpful (3)

    Never a dull moment...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Raleigh, NC
    Current Employee - Account Manager in Raleigh, NC

    I have been working at Expion full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I feel that I have a voice here. Each person's ideas and thoughts are truly listened to and I feel comfortable to share my ideas even if they result in nothing at all. Leadership has a way of pushing each of us to evolve within our own roles and within the company in general. They motivate and create excitement for us as employees, about where we currently are and where we are going.

    Cons

    You work many hours, some weekend time comes into play if clients need help



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